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Powering down and unplugging fixed the issue.  Thank you. Never would have thought of that.

Cable is seated just fine.

I went to the device manager and and all the usb stuff reports working except for the “AMD 3.1 eXtensible Host Controller – 1.10 (Microsoft)” which reports that “Windows has stopped this device because it has reported problems. (Code 43)” but I can’t find anything on what to do about it, what the problem really i, or how to restart it.

Alejr:

That did it!

Thank you, thank you, thank you.

Looks like my last post didn’t go up.

Problem  system is Win 10 home and it doesn’t have things like the group policy editor.  Found several articles on about turning on the Windows antivirus by using either regedit or the GPE but neither work on the Home version.  Think it’s worth while to upgrade to the Pro version?  I have Pro on another machine and like it.

Mean while I stuck AVG Free on the machine to give some protection.

No joy.  Ran it in safe mode under admin for “internet Security” version (what I had) and then for “Free” version (just in case). Still get the “settings managed by your organization” message.   Interestingly, I CAN (re)load AVG just fine but can’t activate the Windows Defender antivirus.

Any other ideas?

Is there a way to force the Windows AV to run.  Don’t understand why I can reload AVG but not get Windows AV to run.

Cumulative.