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I have three computers with Windows 7 – one continues to update daily the other two require a manual download.  Two are laptops (Dell E6540) – one updates and one does not; the other is a Dell Optiplex desktop.

 

Thought all might be interested to know that early last year – around February 2024 I had a problem downloading some drivers Windows was asking me to load, System Restore seemed to hang up or I did not wait long enough, did a Repair Install which completed but I did not update.  Decided instead to remove drive install a cloned drive that I had prepared before the problem occurred and since then all the problems mentioned above have disappeared.

 

Does this have to be done every day?

Would it be better to remove Security Essentials from Windows 7 and install Windows Defender?

Also have the same issue – however – in my case I have 3 Windows 7 Computer – one has been updating MSE normally – the other two have not.  One that updates is a Dell E6540 laptop, the one that does not is identical.   Also – the other one that does not update is a Dell Optiplex 7100.

Any suggestions (other than the daily manual update)?

 

Seemed like the shutdown was fairly quick but then I observed this in Event Viewer:

Source: Microsoft-Windows-Kernel-Power
Date: 2/9/2025 2:14:58 AM
Event ID: 42
Task Category: (64)
The system is entering sleep.

Sleep Reason: Button or Lid

Source: Microsoft-Windows-Kernel-Power
Date: 2/9/2025 2:14:58 AM
Event ID: 107

The system has resumed from sleep.

Think you may be on to something.  Last night I placed the computer to sleep with Fn and F1.  Then I shut the lid.  This morning the computer resumed from sleep by opening the lid.  Here is Event Viewer.  This is what was in the warnings for Kernel Power.  Same message but processor #’s that were referenced were 0,2,4,6,1,3,5,7

The speed of processor 4 in group 0 is being limited by system firmware. The processor has been in this reduced performance state for 71 seconds since the last report.

Information 2/9/2025 10:35:39 AM Kernel-General 16 None
Information 2/9/2025 10:33:57 AM Service Control Manager 7040 None
Warning 2/9/2025 10:27:09 AM Kernel-Processor-Power (Microsoft-Windows-Kernel-Processor-Power) 37 (7)
Warning 2/9/2025 10:27:09 AM Kernel-Processor-Power (Microsoft-Windows-Kernel-Processor-Power) 37 (7)
Warning 2/9/2025 10:27:09 AM Kernel-Processor-Power (Microsoft-Windows-Kernel-Processor-Power) 37 (7)
Warning 2/9/2025 10:27:09 AM Kernel-Processor-Power (Microsoft-Windows-Kernel-Processor-Power) 37 (7)
Warning 2/9/2025 10:27:09 AM Kernel-Processor-Power (Microsoft-Windows-Kernel-Processor-Power) 37 (7)
Warning 2/9/2025 10:27:09 AM Kernel-Processor-Power (Microsoft-Windows-Kernel-Processor-Power) 37 (7)
Warning 2/9/2025 10:27:09 AM Kernel-Processor-Power (Microsoft-Windows-Kernel-Processor-Power) 37 (7)
Warning 2/9/2025 10:27:09 AM Kernel-Processor-Power (Microsoft-Windows-Kernel-Processor-Power) 37 (7)
Information 2/9/2025 10:26:22 AM WindowsUpdateClient 19 Windows Update Agent
Information 2/9/2025 10:26:20 AM WindowsUpdateClient 43 Windows Update Agent
Information 2/9/2025 10:26:19 AM WindowsUpdateClient 19 Windows Update Agent
Information 2/9/2025 10:26:19 AM Kernel-General 16 None
Information 2/9/2025 10:26:18 AM Kernel-General 16 None
Information 2/9/2025 10:26:18 AM WindowsUpdateClient 43 Windows Update Agent
Information 2/9/2025 10:26:15 AM Kernel-General 16 None
Warning 2/9/2025 10:26:03 AM DNS Client Events 1014 (1014)
Information 2/9/2025 10:26:02 AM Power-Troubleshooter 1 None
Warning 2/9/2025 10:25:59 AM e1dexpress 27 None
Information 2/9/2025 10:25:57 AM Kernel-Power 131 (33)
Information 2/9/2025 10:25:57 AM Kernel-General 1 (5)
Information 2/9/2025 2:14:58 AM Kernel-Power 107 (102)
Information 2/9/2025 2:14:58 AM Kernel-Power 42 (64)

 

Thanks Paul.  Last night I disabled the fast boot.  But then this morning when I tried to get it to respond from sleep it seemed like it was updating then went to sleep then when I clicked on the on/off button woke up.  Here is the Event Viewer text: It took about 8 minutes to update then go to sleep.  No errors listed in reliability history.

Information       2/8/2025 12:22:51 PM Service Control Manager            7040     None

Information       2/8/2025 12:20:17 PM Service Control Manager            7040     None

Information       2/8/2025 12:18:48 PM Kernel-General 16           None

Warning              2/8/2025 12:18:24 PM DNS Client Events         1014     (1014)

Information       2/8/2025 12:18:21 PM Power-Troubleshooter 1             None

Warning              2/8/2025 12:18:20 PM e1dexpress       27           None

Information       2/8/2025 12:18:18 PM Kernel-Power   131        (33)

Information       2/8/2025 12:18:18 PM Kernel-General 1             (5)

Information       2/8/2025 12:17:32 PM Kernel-Power   107        (102)

Information       2/8/2025 12:17:32 PM Kernel-Power   42           (64)

Information       2/8/2025 12:17:27 PM Service Control Manager            7040     None

Information       2/8/2025 12:16:42 PM Service Control Manager            7040     None

Warning 2/8/2025 12:15:37 PM      Kernel-Processor-Power (Microsoft-Windows-Kernel-Processor-Power)

Warning 2/8/2025 12:15:37 PM      Kernel-Processor-Power (Microsoft-Windows-Kernel-Processor-Power)

Warning 2/8/2025 12:15:37 PM      Kernel-Processor-Power (Microsoft-Windows-Kernel-Processor-Power)

Warning 2/8/2025 12:15:37 PM      Kernel-Processor-Power (Microsoft-Windows-Kernel-Processor-Power)

Warning 2/8/2025 12:15:37 PM      Kernel-Processor-Power (Microsoft-Windows-Kernel-Processor-Power)

Warning 2/8/2025 12:15:37 PM      Kernel-Processor-Power (Microsoft-Windows-Kernel-Processor-Power)

Warning 2/8/2025 12:15:37 PM      Kernel-Processor-Power (Microsoft-Windows-Kernel-Processor-Power)

Warning 2/8/2025 12:15:37 PM      Kernel-Processor-Power (Microsoft-Windows-Kernel-Processor-Power)

Information       2/8/2025 12:14:31 PM Time-Service   37           None

Information       2/8/2025 12:14:29 PM Power-Troubleshooter 1             None

Warning              2/8/2025 12:14:29 PM Time-Service   134        None

Information       2/8/2025 12:14:28 PM Service Control Manager            7040     None

Information       2/8/2025 12:14:27 PM Time-Service   158        None

Warning              2/8/2025 12:14:27 PM e1dexpress       27           None

Warning              2/8/2025 12:14:27 PM Time-Service   134        None

Information       2/8/2025 12:14:27 PM EventLog            6013     None

Information       2/8/2025 12:14:25 PM Kernel-Power   131        (33)

Information       2/8/2025 12:14:25 PM Kernel-General 1             (5)

Information       2/8/2025 12:51:51 AM Kernel-Power   107        (102)

Information       2/8/2025 12:51:51 AM Kernel-Power   42           (64)

Information       2/8/2025 12:51:43 AM Kernel-General 16           None

 

Would it help to attach information from event viewer?  Would it help if I ran a version of chkdsk?

Last night I used Fn key and F1 to put the computer to sleep, then closed the lid.  This morning when I opened the lid the hard drive light was blinking but then after a while it stopped.  It did NOT restart.  It went into sleep mode.  Then when I clicked on the on/off button it woke from sleep.

No mention of Windows not being properly shut down

 

 

I usually vacuum the vents (or use compressed air) once a week.  I keep Speccy running to track the temperature.  Now CPU is 45 degrees C HD is 40 degrees C

 

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TechTango

Thanks.  I should have mentioned this Dell E6540 is a laptop.  Would you leave the laptop SSD hard drive on and just let the display go to sleep?

 

Hi Susan,

I have had that latest BIOS update since 2019.

This seems to happen when I try to resume from sleep by opening the lid after placing the computer to sleep by shutting the lid.  Wondering if I should just leave it on all the time and just let the display go to sleep after 30 minutes.  I restart it once a week.

 

Hi Paul,

It is a full reboot – at least I think it is  – because it shows the DELL page then seems like it is going through a full report although it takes a lot longer than a normal boot

 

Thanks for your reply.  Actually what happens is the computer restarts instead of waking from sleep saying this: “The previous system shutdown at 1:19:00 AM on ‎2/‎7/‎2025 was unexpected.”

Thinking of setting the hard drive for the laptop to sleep “Never” and restarting once a week.

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TechTango

Hi Imacri,

Appreciate the detail!

 

Thanks for the detailed instructions.  Should it be a blank USB – 8Gb or 16GB?  If I have multiple computers with Windows 10 (Dell Latitude E6540) can I use the same USB (if needed) to mount the image or do I need to have a separate Macrium USB for each one?