Replies

I read the article at bleeping computer and it sounds to me that if I’m current on my MS patches and security updates that I’m protected. I’m wondering (and hoping) that you agree.

I don’t really want to disable WMI service because that sounds like it will also disable Windows Firewall.

1 user thanked author for this post.

Microfix

Thanks for the tip and the link, Kirsty. One of the great things about this site is that folks in general, and particularly the moderators, often take a post and go one extra step by pointing out something the original poster was unaware of.

The Intel vulnerability went right by me. I think my Inspiron is safe from that, although I will check out the other offerings from the Dell link you provided above.

It appears that I do have a Dell desktop that may have the Intel vulnerability, so I’ll be checking into that.

1 user thanked author for this post.

Kirsty

For those of you who are like me in being concerned enough about BSOD that you keep putting off installing the July patches, here are 2 more data points.

In the last 24 hours I’ve installed both KB4025337 (Security only update) and KB4025252 (cumulative update for IE11) on 2 WIN7 machines, all with no apparent issues of any kind. Here are the relevant specs:

Dell Inspiron 3558 Laptop Win7 Pro SP1 x64 with a 5th generation (Broadwell) core i3, 9 series chipset, and Intel HD Graphics 5500. The Dell Update Program told me I had 3 available updates: System BIOS, Realtek High Definition Audio Driver, and Intel HD Graphics Driver. I DID NOT install any of these Dell updates before installing the KB patches, I have still not installed them, and I currently have no plans to ever install them. In the past I have had nothing but trouble updating drivers and BIOS’, so I never do it anymore. Antivirus software is MS Security Essentials. Purchase date: April 2016.

Gateway LT21 Netbook Win& Starter SP1 x86 (32 bit) with Intel Atom N450. This is not my computer so I don’t have all the specs. If anyone wants them, let me know and I’ll try to get them. Antivirus software is MS Security Essentials. Purchase date: Probably somewhere between November 2009 and June 2010 (I probably won’t be able to narrow that down and I can’t guarantee that’s the correct time range.)

Hope this helps somebody.

1 user thanked author for this post.

JDeC

I’m a Linux newbie and just installed Ubuntu on an old Vista machine.

I’m a bit confused about antivirus software. On the one hand the Ubuntu site says there’s no need for antivirus software.

On the other hand there are other folks on various Linux websites that say you don’t need antivirus software but that you do need something like CHRootkit and/or RKHunter.

Saying antivirus software is not necessary smacks of overconfidence to me, but maybe I’m missing something?

Also, the Ubuntu site doesn’t seem to mention CHRootkit or RKHunter, not even in the descriptions of what’s in the Xenial package that I installed. Is there a way I can tell if either of these is installed on my computer?

I’d be interested in reading what folks think about all this.

Wow. One out of three. In baseball if you hit .333 you’re a superstar. In OS patches, I think probably not so much.

I agree with amraybt – it’s a little disheartening to have multiple unresolved issues floating around. Actually, I find it so disheartening that I’m in the process of getting Ubuntu 16.04.2 set up on my 2 Win7 computers. I hate to give up my current hardware, so I hope I can pull it off without it being another hassle that’s equivalent to, but different from MS.

Otherwise I’m going to Apple/Mac or maybe Chromebook (although I personally don’t care for the Google browser).

It’s all a shame because I actually like Win7, and I would have moved up to Win10 if MS had just treated me decently and not tried to ram it down my throat. Well that, and if they hadn’t made such a farce of the product.

Apologies if I’ve gone too far off topic. I won’t be offended if a moderator trashes or moves this post!

3 users thanked author for this post.

HiFlyer, Charlie, amraybt

Could this issue be what’s causing the BSOD on some of the older Win 7 machines after installing either of these updates? Just wondering. I don’t know enough about this stuff to answer that question for myself.

In any case, though, I wonder if MS will be offering an updated driver

At the risk of being a) stupid, b) a pain in the neck, c) kicking a dead horse, or d) any combination of a), b), and c), would you suggest temporarily turning off “Real Time Protection” in Microsoft Security Essentials before installing KB4025377 on Win7 Pro SP1 x64 with an Ivy Bridge core i5, Q77 Express chipset and Intel HD Graphics 2500/4000?

Thanks for all your patient help PKCano. While I’m comfortable doing the Group B thing, I’ve never had to deal with BSOD, safe mode boots, etc. and I have to admit that while I’ve read a lot about how to do it I’m kind of intimidated by the prospect of doing so.

I’d like to read that but I was just on her site and didn’t see it. Can you please give a link? Or do I need to sign up for something on her site?

Thanks.

Here’s another link I just found

https://answers.microsoft.com/en-us/windows/forum/windows_7-hardware/kb4025341-causing-bsod-on-windows-7-x64/3be4583c-980f-422c-b508-15c9728c5f61

Scroll down past the first MS reply and you’ll see some discussion of Win7 users who have had the BSOD problem. It seems that some folks with BSOD have drivers that are up to date and others don’t.

Regarding drivers, some people say to update them others say that if it aint broke don’t fix, in other words don’t update.

I personally find this all pretty confusing as it seems the BSOD is essentially a random occurrence. I’ve got two Dell computers running Win7 Pro x64 and I’m at a loss as to what to do. I could be lucky and have success installing the updates, or unlucky and need to uninstall the updates – uninstalling seems to be the most consistent “solution” to BSOD – but then I’m left with computers that have security holes because they aren’t patched.

I’m pretty tempted to wait another week or two, but I’d welcome any advice, feedback or comments from the experts out there.

4 users thanked author for this post.

JDeC, MrToad28, HiFlyer, The Surfing Pensioner

Sorry, I can’t get the link to insert as a link. This is what it should be:

https://www.sysnative.com/forums/windows-update/23087-win7sp1-x64-kb4025341-causes-error-0x8007371b.html

I just found this link from someone who got BSOD after installing the Win 7 Rollup for July.

Seems like there may be useful info but it’s beyond my level of knowledge. The poster claims to have discovered the solution to his/her problem at the very end of the post, but again, it’s beyond my level. Maybe someone here can put it in simpler language.

Thanks.

These 2 machines look extremely similar to me. Why would one get BSOD after the updates but not the other?

Perhaps the issue is not hardware but some program that’s been installed on the afflicted computer. Maybe Avast is causing the problem (see the above post from Anonymous #125410)? It would be interesting to know if other afflicted machines were running Avast.

Just wondering. At the moment it seems that only one or 2 people have been able to fix the problem by updating drivers, but that everyone else has had to uninstall the updates to get a functioning computer back. But then they have security holes.

This is premature speculation, but I wonder if it’s a coincidence that 2 of the corresponding patches for Win7 – KB 4025337 and KB 4025252 – are also causing problems, namely the BSOD.

Could you please provide more information about your system such as that found in post #125141?

Things like processor, chipset, 32 or 64 bit, graphics card/driver, etc. Anything that would help us figure out if there’s some kind of pattern or common characteristics of the machines that are affected by the BSOD.

Thanks!