• David Beroff

    David Beroff

    @david-beroff

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    • Yeah, except that the Restore Point from the 20th doesn’t seem to actually be there. 🙁  Yes, permissions are set to allow them to happen, and yes, there is plenty of disk space configured and available.  An unrelated install created one on the 30th, but of course, that doesn’t help me.  Great; the one time I actually want/need such a facility, and it’s not available.  {sigh}

      On the plus side, random crashing has gone from daily to “only” once or twice a week.

      Is there any way to look at the logs and actually see what’s happening at the time it crashes?

    • After a few days, my mean time between failures is about one day.  Admittedly, daily is better than hourly, but I’m still obviously not happy.  I did uninstall and hide KB4483187 that same day, although that doesn’t seem to have been enough, as this system used to be rock solid, and this Windows Update (and subsequent reversal) is literally the only thing that’s recently changed.  I did see that Windows created a Restore Point just before the installation; would that be of any help?  (I’ve never used those, as I really would prefer to not have to re-install everything on this machine.)  I’d be happy to delete MSIE if this was possible; it seems to be at the root of many issues, despite my never using it.  As mentioned before, the last time I had crashing issues, I’d narrowed it down to Google’s Backup and Sync, but again, that’s not running when these crashes occur.  Thanks in advance!

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    • My Chrome install uses the correct version 71.0.3578.98 (64-bit).  As for AV, I may not have been sufficiently clear in my earlier reply: I had to uninstall Bitdefender before any of this started.  I just double-checked now, and I couldn’t find any lingering services or processes from them.  Also, two of the five (or more?) crashes occurred before I even got a chance to start Chrome, i.e., very early in the bootup sequence.

      Still not a great sample size, but it’s now been a few hours without any crashes.

      Thank you, all, for your help and interest.

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    • Thanks for the reply, @PKCano.  Each time, I was only using Chrome and sometimes Notepad.  Would Chrome even use any of MSIE’s JS?  I was finally able to uninstall (and “hide”) the update, and have had zero crashes, although admittedly, it’s only been an hour so far.  I’ll be more certain when I can go a week or longer.  I was most-recently using Bitdefender, but it was sucking up way too many resources, which were directly interfering with my overseas work, so I had to turn that off, and haven’t yet had a chance to replace it.

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    • Why did my Windows 7 Home Premium (ver 6.1, build 7601, SP1) system start crashing as soon as KB4483187 was installed?  I had about 5 crashes in as many hours, while I was trying to work with overseas clients, before I was able to go in and uninstall it.  I don’t ever use MSIE, and would uninstall it if I could.  No other software was installed recently, and my system is usually as stable as a rock.  (The last time I had crashing issues, I narrowed it down to Google’s Backup and Sync, which is now only run manually at night, rather than on startup, but today it was not running at all during any of these events.)  Thank you.

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