Replies

Paul, I have been able to implement your suggestions with success.

Thank you again, your assistance was invaluable.

Cheers.

1 user thanked author for this post.

Paul T

Many thanks Paul T for your prompt response.

As it is now past 23.00 Hrs local time and I am completely bushed with a very early start tomorrow, I shall have to consider your advice when I have a chance to do so at home (and undisturbed).

To answer your question: the paid version was a birthday gift.

The task of rescuing and transferring the old data is now complete. As a consequence, the computer from which I send this post is going to be retired – at last. A new computer and OS is on order. It remains only for me to sincerely thank all who answered my original query.

Thank you and best wishes to all.

GoneToPlaid wrote:

You might want to post your Dropbox link for the ZIP file of the CBS log.

OK thanks.  Dropbox link below:

https://www.dropbox.com/s/0gltixllfmqo2b8/CbsPersist_20220115125401.zip?dl=0

buttonupboots wrote:

I shall now download the appropriate file for KB5007236 and let you know what happens.

Well, I did that but found a “strange” error message. Below is a screenshot of the actual file that was downloaded, plus the result of trying to install it.

OK. Thanks once again.  I shall now download the appropriate file for KB5007236 and let you know what happens.

GoneToPlaid wrote:

2. Download the correct version of KB5007236 and reinstall it.

Many thanks for your efforts; it is greatly appreciated.

I have re-enabled System Restore, but before I proceed further I have a question:

Your reference to “the correct version” and “reinstall” has me a bit confused (as usual).

I have looked thru Installed Updates for KB5007236 and it is not installed.

SO, from the list shown on the attached screenshot, which one do I choose?

I am guessing that the same goes for the troublesome KB5009610, again which one?

Paul T wrote:

We do not recommend using private messages. If it can’t be said in public…

Thank you Paul T for your interest.  I appreciate your concern.

The file in question (already zipped) was over 9MB and it seemed that Dropbox offered a ready-made solution – one which has now been adopted.

 

 

GoneToPlaid wrote:

You can copy the mentioned CAB file to another folder, then rename its CAB extension to ZIP, and then you can upload it.

Thank you once again.  I changed the file type and attempted to upload to this post.

There was an immediate problem:

Name: CbsPersist_20220115125401.zip

Size: 9019 kb, Extension: ZIP

Error! The file is too big.

abbodi86 wrote:

…………here’s fixed script

Thank you once again.  The “operation” was successful.

Even tho’ I feel that I have taken up too much of your time, what’s the next step?

Apologies, I forgot to attach a shot of the Cmnd Prompt.

abbodi86 wrote:

Download KB5005633 Rollup

After downloading both files and placing them in an empty folder, I right-clicked on the BAT file (as Admin). The Command Prompt opened at <C:\Windows\Sytem32\cmd.exe> and I was asked to “Press any key to continue….” which I did, whereupon the Command Prompt immediately disappeared. I waited for about half an hour and then checked the installed updates.

Again forgive my ignorance please (all this is very new and strange), but if the object was to install KB5005633 x64, that has not happened. See screenshot: “Installed Updates #1”

If during this process I have managed to screwup then I heartily apologize.

For what it’s worth, I also attach a copy of the current CBS.log as a .txt file.

GoneToPlaid wrote:

You could rename the copy of the cbs.log to cbs.txt and then attach it to your next post.

Thank you again for your help.

I have done as you suggested and attached the current .log file as a .txt file to this post.

As I mentioned in my last reply to abbodi86 (#2418488), there is a major, major difference in the sizes of the log files from last night and today – with the result that the current CBS.log is way, way smaller – from nearly 170Mb to 4Kb and, the larger one has vanished.

Consequently I simply don’t know if the current log file contains any relevant information to the problem, or indeed contains sufficient information.

Acting on the assumption this might be so, and given that the large log file that was present last night now seems to have completely disappeared, would it help if I was to re-start the Win Update Service, download and attempt to install the troublesome Update in the “normal” way ?

If the process failed again, as I’m guessing it will, would the CBS.log then contain any further, or relevant information – assuming of course that I can access it – which has been a no-no in the recent past. On that point, see also #2418488.

abbodi86 wrote:

Copy the files to another location (e.g desktop) then zip

Thank you once again. There are some odd things happening. Last night when attempting to zip (at least) the CBS.log, I was denied access when I tried to copy this file to the desktop.     I then logged-in as Admin but was still denied access.

Also something else, in my previous screenshot, the CBS.log is close to 170Mb but when I logged-in this morning there has been a substantial change. See screenshot.

I am now able to copy that file. Do you want me to upload the file to http://put.nu/  ?

abbodi86 wrote:

If you can, zip and upload the files in C:\Windows\Logs\CBS

Thank you for your assistance.  I have tried to zip the files shown in the attached screenshot but could not. Part of the WinZip log file reads:

<<You are trying to create a new Zip file on a disk that is read-only: “C:\Windows\Logs\CBS\CBS.zip”.
Irrecoverable Error: The archive file cannot be opened for output.>>

I shall try your other suggestions tomorrow.  It is almost 11.50pm local time and I have to be up very early the morning.

BTW, it only just occurred to me, when you say:

<<Or, go ahead abd try the SUR tool (it will take long time to finish)>>

Forgive my ignorance, but what am I meant to do once at this site ?

Alex5723 wrote:

You download the .msu file to your desktop and double click and install the file.

Thank you again.  I  downloaded the .msu file to the desktop and then double clicked.

Unfortunately I get the same result each time that I attempt to deal with the .msu file –  the installation gets only so far and then fails.