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I’m afraid MS might not have been honest with us, or perhaps had no idea what they were talking about, when they blamed HP for the printer problems after their updates. On the last two major updates, I had serious problems getting my computer to communicate with my printer. The first time this occurred,  I spent over 5 hours on the phone with HP techs doing everything possible to communicate from computer to printer, to no avail. I finally was forced to do an in-place reinstall of the operating system to fix the problem. Unfortunately, it destroyed my system to the point that nothing was lost, but nothing worked. I had to reinstall every program. It would have been quicker to wipe my system and start from scratch.

The second time, on the last update, I got luckier. All four systems failed to communicate with the printer (all 4 were updated). Fortunately this time, I went through the HP diagnostics as I had the prior time. But this time that was able to correct all problems. Since I have not updated the drivers (there are no new updates for my printer and haven’t been for some time) and it now works, the problem appears to be on Microsoft’s end.