• ben_sitaud

    ben_sitaud

    @ben_sitaud

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    • Susan, unfortunately, I don´t have a backup of when it was on Windows 10 pro.

      I I ran the HP update assitant to see if there was a bios update or anything, but everything is up-to-date.

      I downloaded the ISO of Windows 10 pro last night, but since I did’t have any thumb drive available at that moment, I couldn’t try.

      Now, this morning I had a little time between some to-do tasks for work, so I tried to boot from a USB drive with a Windows Media Creator install (Win11 pro 24h2 🙁 ). I created in February when I had met a problem with my own PC (fixed). It wasn’t easy to make it boot, for some reason, but eventually the laptop finally recognized the drive in the boot mgr and I reinstalled Window 11 pro (again).

      It started well, I ran the HP update assitant to see if there was a bios update or anything, but everything was up-to-date.

      Then, when I restarted it, same problem.

      Something like this ^ and then, like this when I clicked anywhere:

      I read something from someone who had the same problem with the same laptop model (his screenshot was exactly was I had):

      https://answers.microsoft.com/en-us/windows/forum/all/booting-stops-on-hp-elitebook-g6-1040-after/2d083f84-677e-4022-93ab-6de8f9adc735

      So, I restarted in safe-mode through WinRE, which worked for the first time and uninstalled-reinstalled the GPU drivers.

      But while I was looking for a screenshot that looked like what I had on my daughter’s screen to answer Susan’s question, I came across this:

      https://windowsreport.com/windows-11-lock-screen-spotlight-not-working/

      (this is the link that corresponds to the “Friday November 13” screenshot).

      I sounded like it there was a possible problem with Windows Spotlight. I followed the tutorials, deactivated Sportlight, ran the code in Powershell, did everything and… So far it’s working! I have restarted the laptop several times, turned it off completely, and it seems to be fine now.

      I deactivated Windows Spotlight, replaced with a picture and turned off the two options: Show the lock screen bkground picture… and make the lock screen react…

      I don’t know if I should “play” with the options to see if something happens (curiosity) to pinpoint the problem exactly, but, so far so good.

      The problem seems to be linked to Windows Spotlight: I don’t know if it’s the date, the hour, the region, the language, MS Edge or options in Windows settings, but well, I am glad the laptop is working now. My daughter will be happy and hopefully, my wife won’t hold a grudge against me.

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