XP Home Only (XP Home SP2)

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After installing SP2 on my Dell machine I started getting User Event ID: 1517 indicating that I had a User Hive Closure problem. After a LOT of research I found a tool made by Robin Caron who is a software writer for MS. She made a program called “UPHClean” that closes all Handles that programs etc. leave open after the program is done being used. This is a good thing because I was quite concerned about this issue when I didn’t have any way to fix it. The reason for my post is to alert anybody that is using the Home Edition and has SP2 loaded that they should check Applications in Event Viewer to see if you’re getting this warning message. If so, I strongly recommend downloading this tool. I’m sorry that I didn’t keep the web site address for it, but it is at MS’s site. If anybody else is having this issue would you please post that you are. A MS MVP Brody Mulry wrote an article about this very issue and commented that he personally found 34 machines doing this. Please let me know if you would.

Kind Regards,
Jeff

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The issue in not limited to XP Home. See Microsoft Knowledge Base Article 837115 for more complete information.

Joe

--Joe

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The issue in not limited to XP Home. See Microsoft Knowledge Base Article 837115 for more complete information.

Joe

--Joe

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Jeff,

I think this is the site you got it from.

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Joe and Doc,
Thanks very much for the info. I sure wish I knew what was causing this issue on my machine because the UPHClean is like treating the symptoms instead of the cause, isn’t it? However, I guess as long as I’m running this (UPHClean) program that it won’t mess up my registry or my machine will it. Thanks very much for the replies!

Jeff

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Jeff,

Unfortunately, sometimes Windows is both the symptom and the cause !!! It’s difficult to say what is the best course for something like this. Since the fix was created by an MS code writer and posted on an MS site, it’s probably a safe thing to have on your system and won’t do any harm. But then, they told you XP was a stable and secure OS too. Didn’t they ???

Seriously though, it’s probably safe, but I understand how you might want to know the cause of the problem and eliminate it there if that isn’t what this bit of code is doing.

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Doc,
As you pointed out it probably is safe, however, I’d really like to eliminate the source of the problem. Last night after I read everyone’s input as well as the MS site info you all sent me, I thought about this. The only “Unsigned” driver I have is for my Visioneer 8100 Scanner that I bought at the very beginning of the XP release. Like most, I was using Windows 98 which this software was written for this Scanner. When I attempted to load this driver in XP it wouldn’t work. So Visioneer sent me PaperPort Deluxe 7.0 that they said was “made” for XP but they didn’t have time to get the MS XP signature for it. Well, if anyone has a Visioneer 8100 Scanner you know that it was only in production the first year XP was out and is now a discontinued model. I can’t help but wonder, even though it works fine if this isn’t the source of my XP User Hive Closure issue? At any rate I wish to thank again all of you who offered your great help!! You guys are great and Doc thanks for understanding EXACTLY what my point was about cause and symptom. 🙂

Thanks so much,
Jeff

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Doc thanks for understanding EXACTLY what my point was about cause and symptom

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Great minds think alike !!!

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Doc thanks for understanding EXACTLY what my point was about cause and symptom

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Great minds think alike !!!

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Doc,
As you pointed out it probably is safe, however, I’d really like to eliminate the source of the problem. Last night after I read everyone’s input as well as the MS site info you all sent me, I thought about this. The only “Unsigned” driver I have is for my Visioneer 8100 Scanner that I bought at the very beginning of the XP release. Like most, I was using Windows 98 which this software was written for this Scanner. When I attempted to load this driver in XP it wouldn’t work. So Visioneer sent me PaperPort Deluxe 7.0 that they said was “made” for XP but they didn’t have time to get the MS XP signature for it. Well, if anyone has a Visioneer 8100 Scanner you know that it was only in production the first year XP was out and is now a discontinued model. I can’t help but wonder, even though it works fine if this isn’t the source of my XP User Hive Closure issue? At any rate I wish to thank again all of you who offered your great help!! You guys are great and Doc thanks for understanding EXACTLY what my point was about cause and symptom. 🙂

Thanks so much,
Jeff

Reply | Quote

Jeff,

Unfortunately, sometimes Windows is both the symptom and the cause !!! It’s difficult to say what is the best course for something like this. Since the fix was created by an MS code writer and posted on an MS site, it’s probably a safe thing to have on your system and won’t do any harm. But then, they told you XP was a stable and secure OS too. Didn’t they ???

Seriously though, it’s probably safe, but I understand how you might want to know the cause of the problem and eliminate it there if that isn’t what this bit of code is doing.

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Joe and Doc,
Thanks very much for the info. I sure wish I knew what was causing this issue on my machine because the UPHClean is like treating the symptoms instead of the cause, isn’t it? However, I guess as long as I’m running this (UPHClean) program that it won’t mess up my registry or my machine will it. Thanks very much for the replies!

Jeff

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