• Word XP VERY slow (2002 sp2)

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    #1771346

    Thanks a lot for those who have been helping me through a bad
    patch of WORD problems. It’s all better but still have problems.
    To cut to the chase, I’ve totally control panel removed OfficeXP
    and re-installed, renamed normal.dot as normal.old and a few
    other helpful suggestions … Thank you again!

    But when I am editing a file and, say, put the cursor at a point
    in a word, the program is apt to sit there for a little bit, the dread
    (not responding) pops up on title bar and we play a little waiting
    game. Usually, I win. That is, Word suddenly wakes up and we
    do something else but it won’t be but a few keystrokes before we
    play that same game again. Yes, I’ve done detect and repair
    several times. I’ve dutifully reported these incidents to MS and
    I’m sure Bill Gates has his minions onworking.

    Old Willy weep

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    • #1807480

      Hi Willy,

      Please go to start | run and type eventvwr.msc List any word-related errors here with source and ID#

      • #1807481

        Shekerra,
        Thank you. Hope i’ve done the right thing here. Attached is the
        dump from the page you recommended be sent along. I took the
        whole shootin’ match, to Feb. 17th which is about when my
        problems started. This WinXP pro and OfficeXP pro have
        been doing fine for a year now but being very bad last week or so.

        Aloha from the middle of the Pacific Ocean! sailing

        • #1807482

          All the errors are too generic! Do you use Norton Antivirus? Adobe?
          Another idea is to go to autoupdate (both for windows and office) and check your history to see if any patchesupdates failed.

          • #1807484

            Yes, I’ve got Norton Antivirus 2002. Going to autoupdate is a mystery but
            I’ve got Woody’s excellent Special Edition Using Office XP and I’m sure
            there is a clue in there about what we’re talking about. Tough when you
            get old to remember what you learned the other day!

            Checked your WOPR info and can recommend a trip to Hawaii to
            get and stay warm. Our volcano took a turn for the better today
            and there is great lava viewig. If you were here I’d definitely owe you a glass
            of good cabernet.

            Guess I owe you that whether you’re here or not!

            Aloha
            Old Willy thankyou

            • #1807486

              Ahhh warm weather and good cabernet (sounds like my combo!)
              My experience with Norton and Office XP was not promising. Outlook and word would hang/freeze all the time. I was repairing Outlook at least 2x per week. I finally removed Norton and replaced with Mcafee and rarely have any problems now.

            • #1807489

              Shekerra,

              That rings a bell because WORD seems to ‘reguest a virus scan’ just about every time
              a file is loaded. For a variety of reasons, I’m partial to Norton in the virus race but just
              maybe it would be wise to disable “Auto-Protect” when I’m working on my own files. Does
              that fit in with your comment?

              Bill cool

            • #1807490

              I’d give it a shot Bill!

            • #1807491

              Shekerra,

              I disabled auto-protect and Word worked as I think it should. I’ll wait a day or
              two before organizing a parade. It makes sense that “Requesting a virus scan”
              — now gone — is a clue that something was going on that isn’t needed. If my
              count is right, I now owe you TWO glasses of fine cabernet sauvignon and it
              better be a good vintage! You can visit our volcano at my web site,
              http://hawaii-island.com (price is right!) free

              Aloha,

              Bill

            • #1807493

            • #1807494

              (No Text)

            • #1807495

              That is one fiesty volcano!

    • #1807488

      Are the files on a network drive?

      If they are, have a look at MSKB 322345

      • #1807492

        Bryan,

        In this case, no. Everything is on C: but the thought is promising for those on nets.

        Bill thankyou

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