Word creates temp files (2000 SP3)

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I have a case where someone is using Word 2000 and constantly gets copies of her working files. The file names start with the ~ (tilda) and then have the last 6 or so characters of the file name. They still have the .doc extension, but they are unreadable with Word, but I was able to get to the text content using Notepad. THis is how I verified that the files were copies of the files she was working on.

The ‘Always Create Backup Copy’ under Tools and Options is not ticked, so I am scratching my head a bit.

Any ideas on how to not get these files?

Johanna

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Word should clean up its own temporary files when all instances of the application are closed (note: if Word is used as mail editor in Outlook, a hidden instance of Word will remain in memory as long as Outlook is active).
If the temp files remain even after all intances of Word are closed, something is clearly wrong. Let the user check out Phil Rabichow’s Systematic Approach to Behavioral Problems in Word.

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Thank you Hans,

I did not know where to start looking for an answer to this one.

Johanna

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And for the sake of completeness –

The fourth option in that article worked here. I renamed the registry entry and let Word rebuild it.

All is well.

Thanks

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