Word as Editor Toolbars (OL 2003 SP2)

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I’ve never used Word as editor but was asked last week how to get Word’s email toolbar to stick in the position to which the user dragged it. Each time a new message is created the toolbar shows up at the bottom of the menus and below the address line. I have attached a screen shot showing the “desired” and the “default” positioning. I have renamed the “OUTCMD.DAT” and the “NORMAL.DOT” without seeing a change in the behavior so I wonder if this is just the nature of the beast.

Since I use Outlook 2003’s builtin editor and not Word I don’t have much exposure to this and wonder if there is a way to freeze or lock the toolbars.

Thanks,

Jester

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Have you tried customizing the message form? In Outlook – Tools | Forms | Select a Form.

Joe

--Joe

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Nothing was done such as a form customization or is that your suggested solution?

-Jester

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New e-mails are controlled by the message form. So, yes I guess that my suggestion is to try the modification.

Joe

--Joe

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We tried a new XP profile but found that all users on this machine had the issue so uninstalled office, deleted our C:OPTIONSMSOCACHEALL USER folder and reinstalled. Issue is resolved.

-Jester

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