Word 365 footnote style weirdness

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One of my students was attempting to use the Insert Footnote feature from the References tab in Word 2013/365. When she inserts the footnote, the superscripted # appears in the document as expected, but the footnote itself pops in with an extra paragraph marker above the location for the footnote. I have been in every dialog box I can think of – Modify the Footnote style, reveal styles, etc. and cannot for the life of me figure out where this extra marker is coming from. It can’t be selected or deleted. I tried completely deleting the Footnote Text style and letting Word rebuild it, but it immediately reinserted the additional space. Any ideas where else I can look? The footnote in question is at the bottom of page #2.

Thanks for any guidance. This is driving me nuts.

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The “footnote separator” in that document has an extra return in it.

The quick fix is:
Change to Draft View
Go to References > Footnotes > Show Notes
In the pane that appears down the bottom, change the Footnotes dropdown to Footnote Separator
Edit the separator to remove the extra return.

You can read more info that is relevant here –> http://wordfaqs.mvps.org/NoteSeparators.htm

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Thank you! Wonder how that extra return got in the separator in the first place?

The “footnote separator” in that document has an extra return in it.

The quick fix is:
Change to Draft View
Go to References > Footnotes > Show Notes
In the pane that appears down the bottom, change the Footnotes dropdown to Footnote Separator
Edit the separator to remove the extra return.

You can read more info that is relevant here –> http://wordfaqs.mvps.org/NoteSeparators.htm

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