• Word 2007 – ERROR: “There was a problem sending the command to the program”

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    #475330

    I receive this error each time I attempt to open a document. If I start Word to create a new document, the error does not occur. If I then create and save a document, any time I re-open that saved document (or any others), I receive this error.

    I can open the saved document by dismissing the error, and double-clicking it again, but this is a HUGE annoyance. 😡

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    • #1271188

      It sounds as though the DDE setting for the .doc and/or .docx extensions are broken.

      You might want to “re-register” Word’s file extensions, which simply involves using the /r startup switch. This article provides more than anyone really needs to know: How to use startup command line switches to start Word 2010, Word 2007, Word 2003, Word 2002, and Word 2000. In brief:

      Close Word
      Start > Run > winword.exe /r {ENTER}

      Does that fix it?

      If you want to try manual surgery and are running Windows XP, you can view/edit the setting from Windows Explorer or My Computer: Tools > Folder Options > File Types tab > [appropriate extension] > select open then edit or modify. If you uncheck the “Use DDE” box and save, then the registry should be updated.

      • #1283410

        It seems that your first solution worked for me. Thank you.

        Close Word
        Start > Run > winword.exe /r {ENTER}

    • #1338200

      Thank you Thank you! The run command worked like a charm – best advice on the net after looking for quite some time.

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