When Word was installed from the Office Small Business Edition, user made sure to install help files. Now every time she clicks on Help, this happens: There’s a message saying “Building info database. Help isn’t installed.” She is told to put in the CD, If she puts in CD, or if she doesn’t and hits CANCEL instead, either way, the message is “Can’t find files.” Then the program’s Help file actually opens and everything is normal. Huh? She went through the installation again, but no luck.
Thank you.