• Wireless router or browser or ISP

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    • This topic has 17 replies, 5 voices, and was last updated 15 years ago.
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    #467331

    I am having a problem of late where my connection to the web drops off-line
    and I have to reset my router. I am using Firefox 3.6 and the problem only
    happens with access to the web; my Outlook remains connected and I have no
    problems getting mail. The problem with FF mainly occurs when I open a
    series of 5-6 tabs at the same time, almost as if the router is flooded and
    shutsdown. So maybe it is a router problem, maybe a FF problem (although
    when this happens no browser gets out), or could it be that my ISP says “no
    way” when it sees the multiple requests?

    Any insight appreciated.

    Viewing 10 reply threads
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    Replies
    • #1212964

      What operating system? Is it up-to-date with patches?

      Is there additional third party software installed to control wireless? If so, is it up-to-date?

      Joe

      --Joe

    • #1213021

      Is the router up to date with firmware?

      cheers, Paul

    • #1213037

      I’m running widows xp sp-3 and it is totally up to date, including today’s patches. I’m running Belkin’s firmware. I’ve been tempted to try dd-wrt but decided to hold off. The model modem is a F5d7230-4, version 2000. Firmware is latest version for this router.

    • #1213674

      Odd that your email works but the browser doesn’t, although they do use different ports.
      Try telnet to connect to a web site when you are having trouble.
      1. Open a Command Prompt.
      2. Type: telnet windowssecrets.com 80
      3. Type help
      You should see some text from the server. This shows your internet connection is working and the problem is most likely your browser.

      cheers, Paul

    • #1213737

      Will do – thanks for the lead.

    • #1213800

      Lost the connection. Tried your suggestion for a telnet connection but there was none. Checked email and it worked fine. Tried telnet to another site – still no connection. Re-powered the router and was connection reestablished and telnet connection verified. So problem has something to do with the port 80 connection apparently.

    • #1213805

      Have you done any configuration on the router that might limit access?

      Have you done any PC configuration to limit times/days, parental controls?

      Joe

      --Joe

      • #1214214

        Have you done any configuration on the router that might limit access?

        Have you done any PC configuration to limit times/days, parental controls?

        Joe

        The only thing I’ve done is setup MAC filtering which works fine. No parental controls, etc.

    • #1214205

      Could be a DOS attack on your router, check the router settings for anti DOS settings.

      cheers, Paul

      • #1214216

        Could be a DOS attack on your router, check the router settings for anti DOS settings.

        cheers, Paul

        Router has DoS protection and it is “always” blocking DoS access (even as I speak now).

    • #1214219

      Try turning the protection off and see what happens?

      cheers, Paul

    • #1217049

      Did you find a solution? This sounds the same as the “On Network,but no Internet” thread.
      Is there a new, unidentified, type of malware?

      • #1217050

        Did you find a solution? This sounds the same as the “On Network,but no Internet” thread.
        Is there a new, unidentified, type of malware?

        Still have the problem.

        • #1217064

          Still have the problem.

          Have you contacted your ISP and had them run tests?

          Joe

          --Joe

          • #1217071

            Have you contacted your ISP and had them run tests?

            Joe

            Not really – long story short – we had a running research project (it seems) going on for over a month. My speeds dropped into the 1-2 meg range rather than 8 for which I have a contract. Four modems later and several replacements of field equipment and i now have a steady 10 meg.

            Given intermittent nature of the problem I guess I don’t hold out a lot of hope for them working this problem.

            • #1217072

              Given intermittent nature of the problem I guess I don’t hold out a lot of hope for them working this problem.

              Intermittent issues are difficult to chase down but since ISPs can easily run remote tests they are usually very willing to do that. When you have the problem it may be well worth it to contact them then. If you don’t get stuck on hold for a long time a simple test may identify the culprit.

              Joe

              --Joe

    • #1217076

      Here in the rainy NW I have had slow downs do to water in the junction boxes and a kink in the wire. As the sun would heat things up, the water would dry out and then things would work.

      With the kink, as the sun warmed up the cable, the wire stretched until we lost connection. These both were solved by the “Field Tech” giving me his Cell number and as soon as it happened he was able to be in the area and start tracking and found where the problem was.

      Here to those that go beyond the company policies

      DaveA I am so far behind, I think I am First
      Genealogy....confusing the dead and annoying the living

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