I’m using a Microsoft 5000 wireless mouse with its accompanying wireless keyboard. A few days ago the pointer started jumping all over the screen when I try to use it, and it’s frustrating to get it to home in on what I need it to point to. What could be causing this and how can I fix it? Thanks.
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Wireless Mouse Pointer Jumping All Over
Home » Forums » AskWoody support » PC hardware » Questions: How to troubleshoot hardware problems » Wireless Mouse Pointer Jumping All Over
- This topic has 15 replies, 12 voices, and was last updated 9 years, 1 month ago.
AuthorTopicWSSukki007
AskWoody LoungerSeptember 22, 2011 at 1:32 pm #479141Viewing 7 reply threadsAuthorReplies-
WSRoderunner
AskWoody Lounger -
WSSukki007
AskWoody LoungerSeptember 22, 2011 at 10:05 pm #1299356When I first got the keyboard and mouse, the mouse was doing the same thing. Tech support told me to use a white piece of paper. The mouse wasn’t sliding properly, but then I found a mouse pad with a white center, and it has worked perfectly until a few days ago. The mouse pad hasn’t changed, so what could be causing this sudden shift?
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WSE Pericoloso Sporgersi
AskWoody Lounger -
WSSukki007
AskWoody Lounger
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joep517
AskWoody MVPWSBanyarola
AskWoody LoungerRussB
AskWoody PlusSeptember 23, 2011 at 7:11 am #1299383Sorry I can’t help but I finally gave up and got a USB mouse and KB.
I put up with it for several months, trying everything that I and many others could think of.
Many different positions, for the transceiver.
Several versions of drivers.
Two different OSs, XP and W7.
Nothing worked.
It is all in a landfill now.WSDrWho
AskWoody LoungerSeptember 23, 2011 at 11:30 am #1299414I gave up on wireless mice years ago. There are still two of them sitting on my junk shelf.
No use having a junk shelf if I can’t put stuff on there. Eh?So today, I’m using a Microsoft wired USB (Laser) mouse on a PS2 adapter. One day while I was
typing something my mouse cursor went crawling across the screen. Woah, there Micky!Even when I was holding the mouse down securely so it could not move, the cursor just
kept crawling. I picked up the mouse and forcefully blew into the Laser on the bottom of the
mouse. That dislodged whatever dust and dirt that had collected there and the mouse was
just fine again. I’ve done that a few times since then.As for mouse pads, a cloth topped pad of just one color is best for these Laser mice.
They will go crazy if put on a glass or shiny black surface. Those glossy mouse pads are
really no good at all, for the Laser mice.I still take service calls to peoples houses, where they have an old Ball-Type mouse, so full
of dirt and lint that it can hardly roll. My first job is to open up the mouse and clean the lint
off of the little rollers that the ball works against. Cheeech!Ah, here’s the problem!
http://www.myspace.com/video/mike/a-new-mouse-wmv/1511640Cheers Mates!
😎WSDoc Brown
AskWoody Lounger-
WSMedico
AskWoody LoungerSeptember 24, 2011 at 4:14 am #1299513I have gotten to the point that I have a supply of rechargeable batteries and a small recharger for AA and AAA batteries. Not only do we use then in our mice, but in many other household products from toothbrushes to who knows what. The rechargeable batteries seem to accept many charges and last almost as long as the non-rechargeable types.
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WSSukki007
AskWoody Lounger
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WSGrazinghippo
AskWoody LoungerMarch 18, 2016 at 9:31 am #1556417I’m using a Microsoft 5000 wireless mouse with its accompanying wireless keyboard. A few days ago the pointer started jumping all over the screen when I try to use it, and it’s frustrating to get it to home in on what I need it to point to. What could be causing this and how can I fix it? Thanks.
Yup had this problem and with the activation of the scroll wheel (pressing it to drag in CAD), I even took my MS wireless keyboard and mouse combo back as I thought it was faulty! I have replaced the mouse with a wired one, it a cheap easy and effective solution. From scanning the various forums its the frequency it uses to communicate gets interfered by other device transmissions. The keyboard seems ok as its transmission of data is much slower.
WSBanyarola
AskWoody Lounger-
WSRolandJS
AskWoody PlusMarch 19, 2016 at 10:17 am #1556520Graz, you do realize this thread is 5 years old ?
He problably did the same thing I did a few times, click on a related thread in the related thread section on the bottom far left side of the screen without seeing the date on the far right side of the screen.
"Take care of thy backups and thy restores shall take care of thee." Ben Franklin, revisted
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WSdogberry
AskWoody LoungerMarch 26, 2016 at 3:31 am #1557474Graz, you do realize this thread is 5 years old ?
A five-year-old post without a ‘solved’ – what a challenge!
All of the specifications suggest desktop users, but if any laptop users are among them, I may be able to help.
Laptop users may have two competing devices: the touchpad and an external mouse. If both are ‘on’, you may think you are mousing but when you use the keyboard you may be activating the touchpad, which makes things go haywire. There is also a ‘sensitivity’ setting for it in the Control Panel, if nowhere else, and sensitivity can be affected by such things as humidity, in which case a touchpad is more proximity switch than something that actually requires touching.
Laptops typically have a function key to turn the touchpad off – just look across the function keys to see if any has a symbol resembling a finger touching a key, for example, and combine that with the Fn key to turn it off or on. Some, such as my Asus, require you to go into the Contol Panel, where under Mouse I have a display of Mouse Properties that has eight tabs and a multitude of settings, including the crucial Elan stuff.
If you have a touchpad and are using a mouse, don’t blame it on the mouse until you have checked your settings for the touchpad. Additionally, as was pointed out in an earlier thread, you may need an updated driver for it if you updated the system to a different version of Windows.
Viewing 7 reply threads -

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