Wireless keyboard and mouse combo 5050 won't install

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How to reinstall intelliport 7+ on windows 7 sp1 x64 home premium desktop. The wireless USB won’t initiate.

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Brian, it reads more like a hardware (USB dongle?) or maybe USB Power settings issue, how far have you got with troubleshooting?

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Just got the post. Am going to try a USB drive that I know has files on it, and see what happens.

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USB drive worked.  Two USB dongles for wireless keyboard and mouse combos failed to initiate.  I think that I missed installing the Microsoft Keyboard and Mouse Center completely.  The older of the two combos just stopped suddenly after having worked for 6 years.  The second is a brand new combo and would not initiate.  Any more suggestions?  I am not the geek type all though I would like to have their knowledge; too old I am.

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Many keyboard and mice require *manufacturer’s* specific software (drivers) to be installed to make the device work (properly?).

Windows does not have *all*  drivers available for all such devices.

Did a *drivers* software come with the devices?

Go to the device’s manufacturer’s website–look for downloads of drivers specific to that device.

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Older ms 5000 came with DVD software but newer unit MS 5050 did not. It has a newer software on website. I will download it again and install it. We’ll see what happens.!

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Tried the download of software and it didn’t work..  I appreciate everyone’s advice. I’ll just try to find the right combination.  The USB mouse and keyboard that came with this computer is S L O W.

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This is a really off-the-wall angle, but could it possibly have anything to do with the batteries being inserted the wrong way, or being less than fresh? I sometimes struggle if the batteries in mine aren’t very close to new.
Chances are, yours are just fine, but I just thought I’d mention it.

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I can vouch for the Logitech Mk520 Wireless Keyboard and Mouse combo if you need a replacement.  Class compliant Microsoft USB drivers automatically detect and configure the unified USB receiver dongle.

I had a couple of wireless Microsoft keyboard and mice combos that lasted me about 10 years, but finally gave out.

I couldn’t find anything comparable made by Microsoft today, so I made the switch.  Happy

Windows 10 Pro 22H2

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I thank all for your help and advice in this matter.  I found that if I uninstalled everything that had to do with the MS Combo units, I took each item and installed individually;  the combo unit would work!!!  1st the mouse, 2nd the keyboard, 3rd the transceiver , then activate and you do not have to restart.  I was using usb mouse and keyboard.  It is imperative  that your unplug them as the activation of the wireless items is taking  place.  Again I thank all for your indulgence.

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Glad to see you have found a solution!

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