• Windows XP – R.I.P (XP)

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    #450566

    I have been experiencing problems recently where windows has been iether a. freezing, no mouse or keyboard etc or b. totally crashing with the blue screen of death. I came here earlier today and read some historic posts looking to resolve my problems. I started by downloading Ad-aware 2007 which was advised in a few posts. Once downloaded, I selected to run the ad-aware, but windows crashed part way through. My problem now is that windows will not fully load so I am totally frozen out from my own pc. (Thank goodness for the work laptop). Did ad-aware find something fatal?? How do I now load windows?? sadPlease helpNathan

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    • #1107175

      Can you boot into Safe Mode?

      Joe

      --Joe

      • #1107176

        Powering up goes through disc check, but freezes prior to loading desktop. Safe mode?? I am unfamiliar with how / what I need to do here.

        • #1107178

          While booting, repeatedly press the F8 key, which should bring up a menu of choices that include “Safe Mode”. Select it and hit enter. This will give you a very minimal start of XP itself.
          Try running AdAware from Safe Mode.

          • #1107181

            Thanks, will give that a shot.

          • #1107188

            I’ve run a quick scan that found 47 infections, 1 of which was critical (zango?), the rest tracking cookies. I don’t have a lot of knowledge in this area. If I post the xml output file, could anybody tell me if the 1 or other 46 infections would or could be the cause of my problems? Thanx

            • #1107189

              Following the quick scan, I leapt into full scan, (in normal mode), but windows crashes again.

              sad

            • #1107190

              If they are only tracking cookies, I would delete them also but I don’t think they would give you any of the problems you are describing.

              The other one????
              Make sure that goes out!

              If that doesn’t fix you up then a Repair Reinstall might be in order. It’s quite painless, just takes a little time.

            • #1107192

              Another thought comes to mind in addition to the Repair Reinstall.

              Right click My Computer, Click properties>hardware> Device Manager.

              Look for any “yellow flags” showing next to any of the Devices listed. Post with any info, if you do see any.

            • #1107195

              Thanks for your suggestions Bob. There are no yellow flags against any of my device’s, although many of the errors that I have encountered have provided error messages that are driver related. The full restore may be a problem for me as I have no idea where my windows xp disk is. The hunt continues…….

              Thanksagain
              Nathan

            • #1107196

              I tell a lie!!

              Under ‘Other Devices’, I have ‘Raid Controller’ with a yellow exclamation mark over the top of a yellow question mark.

              No idea what it is……

              Also, Under ‘Network Adapters’ I have ‘1394 Net adaptor’ with a red cross over the top??

              Added later…….

              I’m loathed to touch this at the moment, as I have no idea what this ‘Raid controller’ is. Under properties, it shows ‘The drivers for this device are not installed '. If I select reinstall driver, it asks for a disk, which I don't have. I've searched on google for drivers, but am wary of downloading a driver for an unknown device.

              If anyone knows anything about this subject and can help, I will be eternally gratefull.

              Cheers
              Nathan

            • #1107274

              Please open Device Manager, right-click problem device and from pop-up menu select Properties. On the Properties window click Details tab and copy a string of weird characters looking like
              PCIVEN_8086&DEV_100E&SUBSYS_01511028&REV_024&1C660DD6&0&60F0

              Post these strings of characters, please. It is easy to find the proper driver by the vendor ID (VEN_8086 means Intel) and device ID (DEV_100E means PRO/1000 MT Network Connection).

              On the network adaptor open Properties and look on the error message under “Deivce status” on General tab. Post the error message, please.

              By the way, what is the make and model of your computer?

            • #1107481

              Thanks for your help with this…..

              System:
              MS Windows XP Home Edition Version 2002 Service Pack 2

              Computer:
              AMD Athlon ™ XP 2200+
              1.80 GHz, 512 MB of RAM

              RAID Controller:
              PCI”/”VEN_105A&DEV_0D30&SUBSYS_4D33105A&REV_02″/”3&61AAA01&0&78
              The drivers for this device are not installed (code 28)
              Resource settings: This device is’nt using any resources because it has a problem.

              The “/” is a substitute for a backslash…….. Stoopid keyboard!!

              1394 Net Adapter:
              This device is disabled (Code 22). Click enable device to enable this device.

              [Thanks]
              Nathan

            • #1107649

              Your device is
              Promise Technology Inc FastTrak100 Lite EIDE Controller

              Try to download the driver for Windows XP from
              http://www.soft32.com/download_175984.html%5B/url%5D

              Also try to enable your NIC as suggested.

            • #1109232

              Apologies for not posting back! This ‘issue’ comes and goes, and at the moment [TOUCHWOOD],all is well. I am going to leave it be for now, but will bookmark your link for future reference, and Thanks for the link.

    • #1107177

      If you can’t into Safe Mode you can do a REPAIR reinstall of XP, which will still retain all of your apps and settings.

      REPAIR WINDOWS

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