Windows Update stuck at 0 percent on Windows Server 2016 (Microsoft KB article)

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https://support.microsoft.com/en-us/help/4039473/windows-update-stuck-at-0-percent-on-windows-server-2016

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The article’s title has changed to “Windows Update stuck at 0 percent on Windows 10 or Windows Server 2016.”

Another cause was added:

“This issue can be caused if the Windows Firewall service is disabled on the computer. This is an unsupported method of turning off the firewall functionality.

[…]

Windows Update uses the Background Intelligent Transfer Service (BITS) for downloading updates. For BITS to be able to enforce transfer behavior related to Windows Information Protection (WIP), the firewall service must be running, regardless of whether the firewall functionality is enabled. When the firewall service is disabled, BITS doesn’t have the necessary information to continue the download without it leading to a possible security breach.”

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