Windows reports printer offline after every reboot

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I wish I had noted the date of  the March updates and when this issue started. But I didn’t. Could be cause and effect. Could be.

HP Laserjet M148DFW wireless Windows 10 22H2. Worked as expected for years until recently. Now, reboot and try to print (it is default printer) and it says offline. Restarting printer does not help. Clearing queue does not help. Stopping and restarting print spooler does not help.

MUST delete and readd printer. Enter Wins(?) Number found on the printer. Then good again until rinse and repeat.

Wireless on 10.0.0.X. Printer says 169.254.200.Xx Once installed shows in Windows as 192.168.233.1:3911. I tried adding the printer as TCP/IP and 169.Xx addy and will not install.

This JUST started in the last weeks. Now, somewhere in the MESH was added to the wifi here., But all iPhones, iPads and MACS here print with no issues.

Got help? Driving me crazy….

Thanks.

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rebop2020 wrote:

I wish I had noted the date of  the March updates and when this issue started. But I didn’t. Could be cause and effect. Could be.

HP Laserjet M148DFW wireless Windows 10 22H2. Worked as expected for years until recently. Now, reboot and try to print (it is default printer) and it says offline. Restarting printer does not help. Clearing queue does not help. Stopping and restarting print spooler does not help.

MUST delete and readd printer. Enter Wins(?) Number found on the printer. Then good again until rinse and repeat.

Wireless on 10.0.0.X. Printer says 169.254.200.Xx Once installed shows in Windows as 192.168.233.1:3911. I tried adding the printer as TCP/IP and 169.Xx addy and will not install.

This JUST started in the last weeks. Now, somewhere in the MESH was added to the wifi here., But all iPhones, iPads and MACS here print with no issues.

Got help? Driving me crazy….

Thanks.

Do you have USB cable for your printer? If so, you might try connecting that way and see if your computer recognizes it. If not, there might be something wrong with the printer.

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rebop2020 wrote:

Wireless on 10.0.0.X. Printer says 169.254.200.Xx Once installed shows in Windows as 192.168.233.1:3911. I tried adding the printer as TCP/IP and 169.Xx addy and will not install.

Your wireless printer’s IP should be on the same internal network 192.168….

You can set a fix IP to the printer.

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OldGuyForum

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QPFSBub wrote:

rebop2020 wrote:

I wish I had noted the date of  the March updates and when this issue started. But I didn’t. Could be cause and effect. Could be.

HP Laserjet M148DFW wireless Windows 10 22H2. Worked as expected for years until recently. Now, reboot and try to print (it is default printer) and it says offline. Restarting printer does not help. Clearing queue does not help. Stopping and restarting print spooler does not help.

MUST delete and readd printer. Enter Wins(?) Number found on the printer. Then good again until rinse and repeat.

Wireless on 10.0.0.X. Printer says 169.254.200.Xx Once installed shows in Windows as 192.168.233.1:3911. I tried adding the printer as TCP/IP and 169.Xx addy and will not install.

This JUST started in the last weeks. Now, somewhere in the MESH was added to the wifi here., But all iPhones, iPads and MACS here print with no issues.

Got help? Driving me crazy….

Thanks.

Do you have USB cable for your printer? If so, you might try connecting that way and see if your computer recognizes it. If not, there might be something wrong with the printer.

Thanks, but I don’t think so. 2 Windows and 2 Macs and 3 iphones and 1 ipad all print as expected. It is my computer. Has to be.

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Never mind, misread your reply.

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Alex5723 wrote:

rebop2020 wrote:

Wireless on 10.0.0.X. Printer says 169.254.200.Xx Once installed shows in Windows as 192.168.233.1:3911. I tried adding the printer as TCP/IP and 169.Xx addy and will not install.

Your wireless printer’s IP should be on the same internal network 192.168….

You can set a fix IP to the printer.

Thanks Alex, BUT…. when my computer adds it is is on 192 rather than 169 as reported by the printer. AND note last repoly, every other device works but me. So I truly doubt it is anything on the printer.

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One last point to emphasize, when first added, the printer works as expected on ym computer. Loses the connection when rebooted. So it DOES work. Just stops working.

Read dozens, lierally, of threads on HP printers reported as offline. None seem to apply to me. And I recall Susan mentioning printer (or specifically HP printer?) issues after some update for Win 10. So thought maybe this group might have insight.

 

 

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If the printer reports a 169 address then it cannot find the local network to obtain an IP address.

Reboot the printer and check the IP.
Look on your router to see if the printer is shown as a DHCP client. If it is shown it should have a DNS name. Try pinging the DNS name. (Win R, cmd, Enter, ping DNS_name)

cheers, Paul

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Thanks, Paul, BUT…

If the printer reports a 169 address then it cannot find the local network to obtain an IP address.

Yet every other device works as expected with the printer!

Reboot the printer and check the IP.

Dozens and dozens of times. ALWAYS the same 169.254.200.95

Look on your router to see if the printer is shown as a DHCP client. If it is shown it should have a DNS name. Try pinging the DNS name. (Win R, cmd, Enter, ping DNS_name)

Not my router. I share Internet. Not an admin here.

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When devices are on a local network they have to share the same IP address range.  So 192.168.1.xxx – they have to share the first three sets of numbers to be able to talk to each other.   A 169 address by definition is not getting it’s information from the local network.  When you say “it works with all other devices” – what are those other things – as they could be using a different technology such as bluetooth to print – or they are using an HP app to direct print to the printer and thus not using the same technology.

When you say you share internet – what’s the setup?  Is there someone who is an admin who can help?

I would also see if there is an updated driver for your printer.  I had an issue with an older printer a while back that would print just fine but was reporting “offline”.  I had to update the driver from the vendor website and then all was well.

Susan Bradley Patch Lady/Prudent patcher

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wavy

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Thanks for the reply, Susan.

Just to refresh:

1. This worked for the last 2-2 1/2 years. No issues
2. Every Apple device and 2 Windows PC’s all work – no issues. Specig0fically 3 iPhones, 1 iPad, 2 MACbook Pro, 1 windows 10 tower, 1 Windows 11 laptop.
3. I work!! Except after EVERY reboot says printer offline.

OK, that out of the way, folks who admin wireless out of town. And not tech savvy. I imagine, likely correctly, they would say everything works for them, they do not want to risk making changes. And again. I feel sure it is me.

The printer control panel has always saidd it is the same 169. address. The wireless is and has always been 10.0.0.xx  None of the has changed.

After I deleted everything for the printer on my PC, I downloaded the latest driver from HP.

Only issues is that “Printer is Offline” after every reboot when it is not.

 

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How to Fix a 169 IP Address Error

When you can’t connect to the internet, and your computer seems to have an IP address that starts with 169, there’s a simple explanation. This type of error happens when a Windows computer requests an IP address and doesn’t receive one. To fix this sort of 169 IP address error, your computer must be able to obtain a valid IP address from your network…

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IP addresses in the range 169.254.0.0 to 169.254.255.255 are known as “link-local” IP addresses.

This means that your router, which uses DHCP to assign IP addresses automatically to devices on your local network, is not assigning an IP address for your printer.

When that happens, a link-local IP is assigned.

Normally, devices get an IP address based on a range you set up on the router.

A “pool” of IP addresses, such as 192.168.1.100 to 192.168.1.199 is set aside for devices when you configure a starting IP (such as 100), and the total number of addresses (such as 200) on your router.

You may not need to set up a range for 200 devices, but the pool should be large enough so that it does not run out of addresses for the number of devices you might use.

If all addresses in the pool are used, and a new device tried to comes online, it will not be able to get an IP address, and a “link-local” IP (169.254.n.n) will be assigned.

More common is if a device tries to use an IP address that is reserved for another device.

This causes an IP address “collision”.

One way to mitigate these types of issues is to set up “reserved” IP addresses on your router for specific devices…outside of the range of IP addresses you’ve defined on your router.

This is similar to, but not the same as a “static” IP address, which is set up on the device.

Using the example above of a pool that is set up to automatically assign IP addresses in the range of 192.168.1.100 to 192.168.1.199…

A device could have a reserved IP of 192.168.1.99, .98. .97 or 192.168.1.200, .201. .202 and so forth…outside of the automatically assigned range.

So conceptually, you could assign a wireless printer to an IP address of 192.168.1.99…or 192.168.1.200.

Wireless devices are the “Wild West” of networking…weak signal, congested WiFi channels, interference…so there could be other contributing factors.

I would start by reviewing your router’s DHCP configuration settings, assign a “reserved” IP to the printer, and test.

Also, it might be beneficial to use a WiFi analyzer app.

It can tell you who is using what channels in your area, your current signal strength, and your signal to noise ratio.

It can help you make informed decisions on how best to optimize your wireless network.

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wavy

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Thanks folks. Truly.

BUT – why does every device but mine work?I could understand the above if at least one other computer had the same issue. But they do not.

And I cannot get to the router. Not admin 🙁

I did read that HP printers require 2.4 GHz and I know the router is set 5 GHz only. BUT, then again why just me if that is the root cause?

I had hoped to post here and learn it was windows KB xxxxxxx 🙂 I have tried SOOOO many things. Right now I have to delete and readd the printer each time I power up or reboot.

 

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I’m not tracking this in known issues, so I can’t give you a KB number.

Susan Bradley Patch Lady/Prudent patcher

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rebop2020 wrote:

Right now I have to delete and readd the printer each time I power up or reboot

I would suggest uninstalling and re-installing it.

Command prompt –

wmic printer get name

then –

printui.exe /dl /n “Printer Name”

Example –

printui.exe /dl /n “My MFP M148fdw”

Make sure to use the lastest drivers from HP –

https://support.hp.com/us-en/drivers/hp-laserjet-pro-mfp-m148-m149-series/model/21996903

 

 

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rebop2020 wrote:

BUT – why does every device but mine work?

That’s because each device has it’s own separate software/app to connect to the printer and, for whatever reason, only your PC is losing its connection to the printer.

This means the problem is some setting/software on your PC (that’s getting reset when you reboot) and not some setting on the printer!

A few suggestions you can try.

Reinstall the HP printer driver so the printer is working.

Open Settings > Devices > Printers & scanners and set it as your default printer and ensure the Let Windows manage my default printer option is “checked“.

Reboot and see if the printer still shows as offline?

If it does, download the HP Print and Scan Doctor and run it to see if it resolves your problem? Just FYI, it did resolved a problem my Aunt was having with her HP printer showing as offline.

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Totally agree and that is what I have been saying 🙂 Its my PC 🙂

To update someone’s comment / question above – the iPhone prints over WiFi. I ebven turned off bluettoth, even though I was sure. It lists the printer as 169.254.200.95. It never fails to print.

Yet more confiormation it is my PC and why I **suspect** maybe a Windows Update as it never did this before with same PC and same Printer.

Printer driver has been reinstalled.

“…ensure the <em class=”gdbbx-bbcode-italic”><span class=”gdbbx-bbcode-font-color”>Let Windows manage my default printer</span> option is “<em class=”gdbbx-bbcode-italic”>checked“.”

Have never ever had this checked before on any computer for any printer. I can try. And will try Print and Scan doctor next time offline.

Thanks!

 

 

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rebop2020 wrote:

The wireless is and has always been 10.0.0.xx

So you have 2 network connections, ethernet and wireless and only the wireless is connected.

Your computer(s) should also have a 10.x address(es).

Now you need to ping the printer 10.x address. (ping -a 10.0.0.xx). This should show the DNS name as well as a return from the printer.

cheers, Paul

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Paul T wrote:

Now you need to ping the printer 10.x address. (ping -a 10.0.0.xx). This should show the DNS name as well as a return from the printer.

Don’t think it will found…as the OP stated –

rebop2020 wrote:

Once installed shows in Windows as 192.168.233.1:3911

According to HP docs, 192.168.233.1 is the embedded web server IP for Wi-Fi Direct.

https://support.hp.com/us-en/document/ish_1841315-1637332-16

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Paul T wrote:

rebop2020 wrote:

The wireless is and has always been 10.0.0.xx

So you have 2 network connections, ethernet and wireless and only the wireless is connected.

Your computer(s) should also have a 10.x address(es).

Now you need to ping the printer 10.x address. (ping -a 10.0.0.xx). This should show the DNS name as well as a return from the printer.

cheers, Paul

Hey Paul. If by “connected” you mean to Internet, then yes. But ethernet is direct connected to a NAS. No issues.

The printer DOES NOT HAVE a 10.xxx address. The printer says 169.254.200.95 and windows shows it as http://192.168.223.1:3911/

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OldGuyForum wrote:

Paul T wrote:

Now you need to ping the printer 10.x address. (ping -a 10.0.0.xx). This should show the DNS name as well as a return from the printer.

Don’t think it will found…as the OP stated –

rebop2020 wrote:

Once installed shows in Windows as 192.168.233.1:3911

According to HP docs, 192.168.233.1 is the embedded web server IP for Wi-Fi Direct.

https://support.hp.com/us-en/document/ish_1841315-1637332-16

And those are the exact steps I take every time the printer goes offline and I delete and readd.

And I have tried to add using TCP/IP with the 169.xx addy. Will not find it.

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Control Panel\Devices and Printers
Right click on the printer – choose “Properties”
On the “Port” tab, if the printer is connected to the WSD port, that is WiFi Direct and the connection is on the Internet, not your local LAN. If this is the case, the printer software/settings are switching the connection.
To be on your local LAN, the connection should be on a Standard TCP/IP port, showing an IP address from your Router.

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OldGuyForum

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Thanks PK. It is, indeed, on the WD port. However, the control panel on the printer shows the IP (which works when entered in other peoples MAC’s) as 169.254.200.95. I cannot enter that as a TCP/IP on my computer. Cannot recall the error message, but basicly not found. An dIF there is a 10.0.0.xx addy for the printer, I have no way to find it.

Now, in Wifi Newtworks, I do have a Direct-of-HP M148F Laserjet, but if I try to connect there, it disconnects me from Internet Wifi.

I’ll see if I can switch the port on the printer to something that appears possible.. But I think you are on the right track.

 

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You can add/create a new (Standard TCP/IP) port in the “Port” tab and point to the IP on the printer (see in menu on front of Printer). It is relatively easy to follow the instructions.

It is a good idea to assign a static IP address to the printer (using the menu on the front of the printer, assign the current one it’s using) so it doesn’t move around with DHCP assignment from the Router.

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Was just trying that when you typed.

Did not work on the DHCP port from 10.0.0.xx for the router to my computer. Did not work with 169. BUT, created the 198.162.xxx.xxx that is assigned to the printer when I add the printer and it worked first try. Now, the question will it “stick” through a reboot.

Will see….

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Use the settings on your other computers as example.

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OldGuyForum

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Did not work.

Came up as default, on the 192.xx port and offline. Switching ports did nothing. All other computers are with folks on vacation except my iphone which shows using printer direct.

Need to go readd it.

 

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Windows 10’s internal WiFi direct service (which allows WiFi devices to connect to your PC without using a router) is know to sometimes cause connection issues when your PC tries to connect to an external WiFi direct device (such as your HP printer.)

Here’s how to disable it:

Open Device Manager > Network adapters > Microsoft Wi-Fi Direct Virtual Adapter right-click and select Disable device.

Note: you may have to go to View > Show hidden devices to see it and, once it’s disabled, your PC can’t be used as a hot-spot shared with other devices.

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Sorry, just getting to this. If I disable, should I change any settings such as IP address? Right now this is the only port (WD) that works with the printer.

 

I’ll try it. Let’s see….

Thanks.

 

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Wow. Now this is interesting! What do you suggest I do here?

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WiFi direct #4 is “grayed-out” which should indicate it’s already disabled (I’d right-click it and verify that) and then disable the other two.

If that doesn’t help with your printer issue, you can always re-enable them.

BTW, just to clarify how WiFi direct works:

All those WiFi direct adapters on your PC are there to allow external devices that have WiFi capability to connect “directly” to your PC via WiFi without needing any additional equipment like a WiFi router etc.

They allow your PC to act as a WiFi hot-spot other devices can connect to.

They don’t provide outgoing WiFi connectivity from your PC to “other” WiFi direct devices (like your printer), that’s handled by your PC’s standard WiFi adapter just like any other WiFi connection.

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Thanks.

So, the greyed out port is NOT disabled and says “device not connected”. So that COULD be the HP printer. Or not.

Thanks for the explanation.

So…not understanding how you would instruct to test?

1. Disable ports, try printer
2. Disable ports, reboot, see if printer is on or offline
3. delete printer, disable ports, reboot, readd printer
4. Or…

Seems like a lot of possibilities and unsure how, if at all, we can isolate these poorts to see if they are root cause.

Running out. Back in 4 hours or so.

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As I pointed out, those adapters are not used to connect your PC to the printer (your standard WiFi adapter is used for that), they allow devices such as an iPhone, iPad, etc., to connect to your PC!

My suggestion was to disable them all, which will require a reboot, and see if your printer still shows as offline.

FYI, after looking at some HP support sites I found you shouldn’t need to reinstall the print driver to get the printer back online.

Click the WiFi icon in the taskbar to display all available WiFi networks, select the HP printer (the SSID will be “similar” to DIRECT-??-HP M148DFW LaserJet) and connect to it.

BTW, those support articles also indicate that, while connected to the printer via WiFi direct, your normal WiFi connection to other things won’t work because Windows only supports one WiFi connection at a time.

So, if your PC is set to auto-connect to a different WiFi network, that would explain why you’re losing the connection to the printer after a reboot (i.e. your WiFi is connecting to that network and not the printer.)

As I understand it, here’s how the whole “WiFi direct printer” thing works.

Whenever you need to print something, you use the available WiFi networks option to connect to the printer, print whatever it is, and then reconnect to your normal WiFi network (yeah, I know, a real PITA!)

The way to avoid that would be to use a USB/Ethernet cable to connect the printer directly to your PC (note: doing that would not prevent your other devices from still using WiFi direct to print.)

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This seems promising:

“Click the WiFi icon in the taskbar to display all available WiFi networks, select the HP printer (the SSID will be “<em class=”gdbbx-bbcode-italic”>similar” to DIRECT-??-HP M148DFW LaserJet) and connect to it.”

But, that disconnects me from the internet. I assume then after online I switch back. Will have to try.

“BTW, those support articles also indicate that, while connected to the printer via WiFi direct, your normal WiFi connection to other things won’t work because Windows only supports one WiFi connection at a time.:

Not true. I have both working simultaneously every time I delete and readd the printer. until next boot.

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rebop2020 wrote:

But, that disconnects me from the internet.

Which it should because a PC can only connect to one WiFi network at a time.

rebop2020 wrote:

Not true. I have both working simultaneously every time I delete and readd the printer.

OK, that indicates the printer is connecting to your PC, not the other way around (i.e. the PC is the “WiFi hot-spot” and the printer is a device connecting to it.) That also explains why you’re seeing the 169.254.200.xx IP addresses on the printer (because it’s not connected to a network, it’s connected to your PC.)

So, the problem is, when you reboot, your PC isn’t allowing the printer to automatically reconnect even though it did previously.

That “seems” to indicate a WiFi direct setting on your PC that previously allowed WiFi direct devices to auto-reconnect is no longer set to allow that?

From what I found about how WiFi direct operates, auto-reconnect is controlled by something called Persistent Groups but I couldn’t find any info on how to set it that way for WiFi direct; or even how to display the current setting.

BTW, I checked my own Windows 10 22H2 and, even though I don’t have any WiFi direct devices connected to it, it does have a Wi-Fi Direct Services Connection Manager Service (which is set to Manual (Trigger Start) start and not running) as well as two Microsoft Wi-Fi Direct Virtual Adapters (one unnumbered and one #2) but none of them have any sort of setting for a Persistent Group!

One thing you could try is checking to see if the Wi-Fi Direct Services Connection Manager Service is actually running after a reboot, and if it’s not, start it and see if that reconnects the printer.

If it’s not running after a restart and restarting it connects the printer, then change the startup type to Automatic…

run cmd as admin and enter sc config WFDSConMgrSvc start= auto

…and see if that solves your problem.

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WiFi Direct Services mads no difference other than it was much more difficult to delete and readd the printer even after another reboot.

Paul, I have printer drivers for printers I have not yet connected after my move. I will no uninstall them as some highly customized.

Will have to Google WiFi Direct Virtual adapter…

 

 

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rebop2020 wrote:

I have printer drivers for printers I have not yet connected after my move. I will no uninstall them as some highly customized.

I think you probably meant highly customized “settings”…drivers aren’t customizable by end-users.

As I mentioned a few days ago, and @Paul-t mentioned yesterday, it’s time to do a “clean install of the printer” on your system.

You’re doing the same things…over and over…and getting nowhere.

You can screen shot your customized settings and save them…so nothing is actually lost.

It’s also possible that one of these settings is causing the issue.

WiFi Direct printing simply means you can print without being connected to the Internet.

The info is included in the HP link already posted.

You also have a link for the current drivers.

Also, @PKCano mentioned using the devices that are “working” as expected with the printer as a guide on proper configuration.

You have been given everything you need to resolve the issue…you just need to take the steps to use them.

Image your system first, in case something goes sideways, and you can always get back to where you were…and start over as many times as you need to.

 

 

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Settings yes, but even more. I would call them templates for different papers and color treatments for my photo printer. But no, these are NOT affecting anything. The HP worked for years with these same drivers installed and not touched during any of that time.

So, I wish I had a better memory for dates, but son-in-law did change the wifi network to MESH, dropped the 2.4 GHz and only 5 GHz now. Same name. But as HP says and I mentioned it appears the printer may only want to talk to the wireless network on 2.4 and perhaps that is why it is now a 169 addy. It might not be my computer at all. Just that it used to connect wifi and now connects Direct. I’ll see when everybody gets back and check their ports, etc. If they are still working!

So no, I may not have everything I need to fix this. And I take my time, learn, etc so I do not have to do drastic things. And I have uninstalled printer drivers and this printer many times. I think the fact it is forcing me to WiFI Direct is root cause. Though it would be nice to know why that works until the next reboot. And so many other folks with “HP printer offline” issues with no solutions. I keep finding more to read.

I think wirelss on the printer may need to be totally redone and may balk with no 2.4 GHz network. I have the kids try that as they are working, need the printer for work and their decidion what to try there.

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rebop2020 wrote:

The HP worked for years with these same drivers installed and not touched during any of that time

As you yourself have said, other devices work with the HP, so it’s not the printer…

rebop2020 wrote:

2 Windows and 2 Macs and 3 iphones and 1 ipad all print as expected. It is my computer. Has to be.

Something has obviously changed on your computer.

There are multitudes of changes happening on a system that you are not aware of.

It “might” be a corrupt driver, wireless networking issue, Windows Update-related issue…and on, and on.

You may never know “what” the root cause is.

That’s why the “clean install the printer on your computer” (including removing the drivers), use the current drivers, and use the configurations from working devices to re-configure, has been recommended…

Up to you.

Good luck.

 

 

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Hi again.

When I tried to connect tot he Direct HP wireless network it asks for a Network Security Key which I have no idea. And then after reboot I delete, readd the printer and it works along side the Intenet wireless connection.

So it seems this brings about a new clue. From what I read (and I have read quite a bit, but few solutions) the printer requires the 2.4 GHz network and we have only 5 gHz. BUT, it works until reconnect. So as much as I’d like to think that is is, it likely is not. And as you say, the “reconnect” is what seems to be failing and nothing enables that until delete and readd. Even stopping and restarting the spooling service. Odd, eh? Especially since it used to be solid and IS on other devices.

So, when I readd I am asked to the code from the printer control panel – forgot the term – want to say WINS but likely not it exactly. So is that what is being forgotten?

My “Wi-Fi Direct Services Connection Manager Service” is also manual and NOT running even with printer working. I will try starting next reboot. Likely late today.

Thanks for all the help sleuthing. Seems like this should have a better known solution.And, btw, I have tried adding the printer as “not listed” with 192 and 169 IP addresses as TCP/IP and not found. Unsure what IPP is and will have to Google that. Somehow that feels like a potential pointer to understanding more.

 

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Thanks. Something interesting last night. Went to my network and no printers there. No unexpected. None connected but the HP via Direct.

But in playing around. I actiually got 4 of the HP in my network. One was scanner, so forget that, but I clicked on one of the others and got a web site with a ton of information on the printer and its connection! Showed it IS connected to the local wifi network. Perhpas it was just then connected whihc Iis why I got these pages. Also showed the IPP name, all sorts of things.

After reboot today, that was gone, printer showed offline, deleted, readded and works. but nothing in my network.

So some sort of clue.

Tomorrow everyone will be in their home offices. Hopefully learn more.

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Your PC has 2.4 & 5 GHz radios so you can connect to the printer and wifi.

IPP is Internet Printing Protocol. This is for direct printing to supported devices, like your printer.

The issue you have is with Windows, not the printer, so it may be worth uninstalling all printers (while they are working) and the Wi-Fi Direct virtual adatpters, restarting the PC and reinstalling.

cheers, Paul

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OK, HUGE clue!! Actually dreamed this one 🙂 Truth.

Computer has a NAS connected fixed IP’s on an “unidentified network” with 192.168 group and listed as unidentified since no valid gateway. Works. WiFi is on 10.0.0.xx group and printer is on there for everyone but me 🙂 When I add the printer as WiFi direct it adds it in the 192.168 group. Reboot, its gone.

I disabled the 192 Ethernet. Added the printer and it FOUND the right printer, not the WiFI Direct!! But would not let me add it. Unknown error – try again later.

I tried to add the WiFi direct with 192 disabled and it times out. EVERY time.

Enable Ethernet and WiFI adds in. So THIS is the conflict. Seems to want to add to Ethernet group even if not proper.

I think what I need to try next is disconnect Ethernet, not just disable, and see if I can get the REAL printer on 10.0. added then.

Reply | Quote

Well, good news / bad news.

Disconnected 192 ethernet and Windows installed the PrOPEr printer with IP of 169.254.200.95 and right driver. Perfect. Reconnected 192 Ethernet and all still good. Rebooted – printer offline.

So my guess is that Windows or HP is looking for the device on wired network and cannot find it. Likely because it has no default gateway. It gives up rather than looking at wireless network.

I can’t think of what else could be going on.

Reply | Quote

OK, today’s research shows that Windows forces the Ethernet to connect before Wireless. So, of course, Ethernet does not see the printer and printer shows offline before wireless ever connects!!

THIS is why I never delete all printer drivers (OR something else major) in attempts to fix these things. It is all making sense now. I did NOT have all the tools I needed to fix this. But might now.

First choice will be to see if I can use 10.0.0.1 For the default gateway on the 192.160.0.Xx network. Unsure if that will work or break. Second is to set Wireless with higher priority than Ethernet. Will see when I find time.

 

 

Reply | Quote

You have to use a gateway that the main IP can talk to

 

10.0.0.1 cannot talk to 192.168.1.x if the subnet mask is the normal 255.255.255.0

That is telling the system to only see/talk to any IP that is in the range of the first three octets.

So 192.168.1.1 to 192.168.1.254

You have wired connection as well as wireless on this computer and the two devices have different IP addresses that don’t start with 192.168.1.xxx?

When I need to print to a printer that’s on a certain network, I just disconnect and reconnect to that network — or — I plan that I’m going to be on the same network all the time.  In a shared setting that you are at, that may not be wise/something you want to do.  I think it sounds like you just need to decide when/if you want to print and it won’t be all the time.

Susan Bradley Patch Lady/Prudent patcher

Reply | Quote

Don’t overlook this worked for over two years!

I think the MESH install by the admins did not change the wireless the printer was seeking and so now shows the 169.254.200.95. And why I stopped connecting automatically and printing even with wired 192 network as well.

The 169 gets added to windows as a 192., as I mentioned, with HP Direct. Reboot, its losyt.

Reply | Quote

Are the 192.168 networks using the same 3rd octet? e.g. 162.168.0.
If so this will definitely cause problems because one is ethernet and the other wifi.

Have you tried disconnecting the printer from your wifi and just using print direct?

BTW, default gateways are not required for a single IP range, like 192.168.0.

cheers, Paul

Reply | Quote

Paul T wrote:

Are the 192.168 networks using the same 3rd octet? e.g. 162.168.0.
If so this will definitely cause problems because one is ethernet and the other wifi.

Have you tried disconnecting the printer from your wifi and just using print direct?

BTW, default gateways are not required for a single IP range, like 192.168.0.

cheers, Paul

Thanks, Paul.

Yes, same 3rd octet.

And not my printer 🙂 And it works for other three users here. Which keeps confirming it is my use of two networks and only finding the printer on HP Direct.

I think I have sleuthed this as far as I can go without being either WiFi or Printer Admin.

And interesting on the default gateway. When I had this set to modem/router, three computers, NAS it needed the modem/router IP as default gateway as I recall.

Reply | Quote

In a command prompt, type in ipconfig /all

Both when the printer works for you and when it doesn’t.

Post the results here please.

Susan Bradley Patch Lady/Prudent patcher

Reply | Quote

New to today, now working to print, but not a test page!

Odd. But can print from apps:

Windows IP Configuration

Host Name . . . . . . . . . . . . : Winten-P51S
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Ethernet:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) Ethernet Connection (4) I219-LM
Physical Address. . . . . . . . . : 54-EE-75-DD-F8-F5
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::44b1:357e:aab8:6b8b%9(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.2(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 55897717
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-21-4C-F3-7A-54-EE-75-DD-F8-F5
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled

Wireless LAN adapter Local Area Connection* 1:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
Physical Address. . . . . . . . . : FA-34-41-63-5D-CB
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Local Area Connection* 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter #3
Physical Address. . . . . . . . . : F8-34-41-63-5D-CC
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wi-Fi:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) Dual Band Wireless-AC 8265
Physical Address. . . . . . . . . : E2-2E-A9-46-29-56
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : fd12:768d:c8c6:1:5404:5c28:9920:c251(Preferred)
IPv6 Address. . . . . . . . . . . : fde7:c0f6:bb58:1:b3a5:61d5:f820:7509(Preferred)
Temporary IPv6 Address. . . . . . : fd12:768d:c8c6:1:809c:22cc:9959:d8b(Preferred)
Temporary IPv6 Address. . . . . . : fde7:c0f6:bb58:1:809c:22cc:9959:d8b(Preferred)
Link-local IPv6 Address . . . . . : fe80::d639:1394:da21:8be2%7(Preferred)
IPv4 Address. . . . . . . . . . . : 10.0.0.8(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Thursday, April 25, 2024 11:34:30 AM
Lease Expires . . . . . . . . . . : Friday, April 26, 2024 11:34:30 AM
Default Gateway . . . . . . . . . : 10.0.0.1
DHCP Server . . . . . . . . . . . : 10.0.0.1
DHCPv6 IAID . . . . . . . . . . . : 132263593
DHCPv6 Client DUID. . . . . . . . : 00-03-00-01-E2-2E-A9-46-29-56
DNS Servers . . . . . . . . . . . : 2001:4860:4860::8888
2001:4860:4860::8844
10.0.0.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Wireless LAN adapter Local Area Connection* 12:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter #4
Physical Address. . . . . . . . . : FA-34-41-63-5D-CC
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::1d54:7db2:fa25:5976%20(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.223.100(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Thursday, April 25, 2024 11:41:00 AM
Lease Expires . . . . . . . . . . : Thursday, April 25, 2024 1:42:01 PM
Default Gateway . . . . . . . . . :
DHCP Server . . . . . . . . . . . : 192.168.223.1
DHCPv6 IAID . . . . . . . . . . . : 804926529
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-21-4C-F3-7A-54-EE-75-DD-F8-F5
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled

Reply | Quote

You have three IP addresses working on that computer and you will be only able to “talk” to devices that are on the same IP range if you choose to be – or are on – that specific network.

 

IPv4 Address. . . . . . . . . . . : 192.168.0.2(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.0.1

 

IPv4 Address. . . . . . . . . . . : 10.0.0.8(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Thursday, April 25, 2024 11:34:30 AM
Lease Expires . . . . . . . . . . : Friday, April 26, 2024 11:34:30 AM
Default Gateway . . . . . . . . . : 10.0.0.1
DHCP Server . . . . . . . . . . . : 10.0.0.1

 

IPv4 Address. . . . . . . . . . . : 192.168.223.100(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Thursday, April 25, 2024 11:41:00 AM
Lease Expires . . . . . . . . . . : Thursday, April 25, 2024 1:42:01 PM
Default Gateway . . . . . . . . . :
DHCP Server . . . . . . . . . . . : 192.168.223.1

255.255.255.0 = means that the first three IP numbers have to match before that device can talk.

You indicated that when it didn’t work it was getting a 169.x.x.x address which explicitly means that the computer connection is NOT getting an active IP address connection.

What is the IP address of the printer you are trying to print to?

Susan Bradley Patch Lady/Prudent patcher

Reply | Quote

EVERYTHING is working right now. EVERYTHING with the above ipconfigs.

NAS

Printer

Internet.

So there is no “will not be”. I am.

The printer control panel always shows 169.254.200.95. Always. Connected or not.

Right now, the printer shows in Windows as http://192.168.223.1:3911/

Will run ipconfig again when I reboot and the printer shows as offline.

Reply | Quote

Likely tomorrow for not working version Susan. Thanks for taking an interest.

 

Reply | Quote

OK, check all thi sSusan 🙂

Rebooted, printer installed but showing as offline:

Windows IP Configuration

Host Name . . . . . . . . . . . . : Winten-P51S
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Ethernet:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) Ethernet Connection (4) I219-LM
Physical Address. . . . . . . . . : 54-EE-75-DD-F8-F5
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::44b1:357e:aab8:6b8b%9(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.2(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 55897717
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-21-4C-F3-7A-54-EE-75-DD-F8-F5
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled

Wireless LAN adapter Local Area Connection* 1:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
Physical Address. . . . . . . . . : FA-34-41-63-5D-CB
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Local Area Connection* 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter #3
Physical Address. . . . . . . . . : F8-34-41-63-5D-CC
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wi-Fi:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) Dual Band Wireless-AC 8265
Physical Address. . . . . . . . . : E2-2E-A9-46-29-56
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : fd12:768d:c8c6:1:5404:5c28:9920:c251(Preferred)
Temporary IPv6 Address. . . . . . : fd12:768d:c8c6:1:249a:e7c6:f15d:45b8(Preferred)
Link-local IPv6 Address . . . . . : fe80::d639:1394:da21:8be2%7(Preferred)
IPv4 Address. . . . . . . . . . . : 10.0.0.8(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Thursday, April 25, 2024 5:54:59 PM
Lease Expires . . . . . . . . . . : Friday, April 26, 2024 5:54:59 PM
Default Gateway . . . . . . . . . : 10.0.0.1
DHCP Server . . . . . . . . . . . : 10.0.0.1
DHCPv6 IAID . . . . . . . . . . . : 132263593
DHCPv6 Client DUID. . . . . . . . : 00-03-00-01-E2-2E-A9-46-29-56
DNS Servers . . . . . . . . . . . : 2001:4860:4860::8888
2001:4860:4860::8844
10.0.0.1
NetBIOS over Tcpip. . . . . . . . : Enabled

NOTHING I can find to do to waken the printer, so MUST delete and readd.

Several ways to try this. Some work some times. Took EIGHT tries to re-add. Now Ipconfig:

Host Name . . . . . . . . . . . . : Winten-P51S
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Ethernet:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) Ethernet Connection (4) I219-LM
Physical Address. . . . . . . . . : 54-EE-75-DD-F8-F5
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::44b1:357e:aab8:6b8b%9(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.2(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 55897717
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-21-4C-F3-7A-54-EE-75-DD-F8-F5
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled

Wireless LAN adapter Local Area Connection* 1:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
Physical Address. . . . . . . . . : FA-34-41-63-5D-CB
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Local Area Connection* 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter #3
Physical Address. . . . . . . . . : F8-34-41-63-5D-CC
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Local Area Connection* 12:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter #4
Physical Address. . . . . . . . . : FA-34-41-63-5D-CC
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wi-Fi:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) Dual Band Wireless-AC 8265
Physical Address. . . . . . . . . : E2-2E-A9-46-29-56
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : fd12:768d:c8c6:1:5404:5c28:9920:c251(Preferred)
IPv6 Address. . . . . . . . . . . : fde7:c0f6:bb58:1:b3a5:61d5:f820:7509(Preferred)
Temporary IPv6 Address. . . . . . : fd12:768d:c8c6:1:249a:e7c6:f15d:45b8(Preferred)
Temporary IPv6 Address. . . . . . : fde7:c0f6:bb58:1:249a:e7c6:f15d:45b8(Preferred)
Link-local IPv6 Address . . . . . : fe80::d639:1394:da21:8be2%7(Preferred)
IPv4 Address. . . . . . . . . . . : 10.0.0.8(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Thursday, April 25, 2024 5:54:59 PM
Lease Expires . . . . . . . . . . : Friday, April 26, 2024 5:54:59 PM
Default Gateway . . . . . . . . . : 10.0.0.1
DHCP Server . . . . . . . . . . . : 10.0.0.1
DHCPv6 IAID . . . . . . . . . . . : 132263593
DHCPv6 Client DUID. . . . . . . . : 00-03-00-01-E2-2E-A9-46-29-56
DNS Servers . . . . . . . . . . . : 2001:4860:4860::8888
2001:4860:4860::8844
10.0.0.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Check that 🙂 And all working….

Reply | Quote

Can you help me understand why you have so many active tcp/ip connections?

Explain a bit more what’s going on?

It has to be connecting through some other protocol such as direct print

https://support.hp.com/us-en/document/ish_1841315-1637332-16

Because on pure tcp/ip alone those devices – unless the router in the mix has the setting to allow shared resources across the tcp/ip connection – should not be able to communicate.

Susan Bradley Patch Lady/Prudent patcher

Reply | Quote

Hi Susan,

I am sure I have said it connects via HP Direct Print. I t wil lconnect in no other way while Ethernet is connected. It WILL connect as expected if ONLY WiFi connected.

ALL of those connections are likely from the 8 failed attempts I mentioned.  Amazingly, right now I can print and this is what is shown in adaptors yet ipconfig shows all as last posted.

Now, Paul:

C:\ProgramData\TechSmith\SnagIt 8\PrinterPortFile
COM1:
COM2:
COM3:
COM4:
FILE:
LPT1:
LPT2:
LPT3:
NUL:
PDF1
PORTPROMPT:
Desktop\*.pdf
Documents\*.pdf
SHRFAX:
USB002
WSD-f276b50b-9db1-47a5-86fa-d461ea9c06da

The last is the HP printer.

 

This is waaaay too frustrating. I am sure it is because I use 2 network adaptors and no one else here does so they get this assigned as 169.254.200.95 and I do not because it tries to add to my 192 network instead of my 10.0. network.

Might be easiest to buy a cheap usb printer until I relocate and reestablish my 192 network again.

 

Reply | Quote

“I am sure I have said it connects via HP Direct Print. I t wil lconnect in no other way while Ethernet is connected. It WILL connect as expected if ONLY WiFi connected.”

Exactly because then you are on the same network as the printer.

Disconnect from ethernet when you want to print.

Susan Bradley Patch Lady/Prudent patcher

Reply | Quote

Can you run this PowerShell command when the printer works and when it does not?
Get-PrinterPort | select name, printerhostaddress

cheers, Paul

Reply | Quote

rebop2020 wrote:

Might be easiest to buy a cheap usb printer until I relocate and reestablish my 192 network again.

Why??

According to the manual (PDF), the HP Laserjet M148DFW has a USB port.

1. USB interface port
2. Ethernet port
3. Fax “line in” port
4. Telephone “line out” port

So all you’d need would be a USB printer cable like this.

1 user thanked author for this post.

PL1

Reply | Quote

USB. Gee, why didn’t I think of that? Maybe because the printer is not in the same room 🙂 Which is why everyone uses it wirelessly.

Susan: “Disconnect from ethernet when you want to print.”

Not that simple. I then have to delete the printer, readd the printer, print, then connect Ethernet behind things. I STILL have to ask myself why it will until the next reboot.. But….

I bought a printer I can keep next to me.

 

Moral is: If using Ethernet and Wireless, windows will ALWAYS try to add the wireless printer to Ethernet group and fail first before enabling HP Direct.

Done.

 

 

Reply | Quote

It is that simple.  You just change the network when you want to print.  I do this all the time here at home.  You don’t have to re set up the printer, you just leave it not able to connect and then switch your network as needed.

Just a kind word, this would have been better with a clear indication of the type of network you are connecting to.   This has absolutely nothing to do with patch changes and more likely due to someone changing something in the network.

Susan Bradley Patch Lady/Prudent patcher

Reply | Quote

Susan Bradley wrote:

It is that simple. You just change the network when you want to print. I do this all the time here at home. You don’t have to re set up the printer, you just leave it not able to connect and then switch your network as needed.

Actually I do not believe that to be true. Of the 11 devices that print here, none use the Direct of HP network. When one tries to connect to it under wireless connections, it asks for an unknown network password (perhaps uses another term) that no one knows or has used The printer always displays the IP as 169.254.200.95 And we have discussed what that means. Perhaps if things were set differently it could be that simple. But here it is not and I am not the ADMIN except of my own computer and wired network. And since 10 of 11 devices have no issues with printing or internet, it will not change. Only I went from no issues to havoc. Only I use Ethernet for anything. SO i woul dhave nothing to disconnect and switch to.

Just a kind word, this would have been better with a clear indication of the type of network you are connecting to. This has absolutely nothing to do with patch changes and more likely due to someone changing something in the network.

And I did say I did not know when it started and if related to an update. But it was possible and your posts somewhere that mentioned a recent update created issues with HP printers was stuck in my head and where I went first.

For examples: (though I did not find your specific post)

https://Abr. Com/2023/11/20/how-to-resolve-printing-issues-caused-by-microsoft-update/

Late last week, Microsoft released a Windows Security update that is affecting a variety of printers, including label and RFID models. If you have installed update KB5004945,KB5004760 or KB5003690, you may be affected.

The most common symptom is that print jobs are being sent, but nothing is printing. So far, we have only heard about these issues from one partner; However, we anticipate that this is a widespread issue among label printer manufacturers.

https://Answers. Microsoft. Com/en-us/windows/forum/all/printers-no-longer-works-after-microsoft-update/5bb3eea6-3ec8-4843-bab5-8cec1e93ddcc

https://Tech. Hindustantimes. Com/laptops-pc/news/microsoft-rolls-out-fix-for-windows-10-update-with-printer-issues-71615871874918.Html

Lots of these. Not illogical to think that my issues COULD have been caused by the latest update.

Several times I described my pieces of this network from NAS direct on 192.168.Xxx and internet on 10.0.0.Xx and the printer when freshly added showing 169.Xxx on the printer and 192.168.233.Xx in printer properties when working. Which was only until reboot when the only clue was “printer offline ” which had never appeared before in 2+ years of working.

If asked, I would have described in detail earlier on. But then was not suspecting this was a network error as it always worked and possible likely candidate was a very recent (withing 48 hours) Windows Cumulative Update.

Since then I learned was likely never printing over the WiFi connection directly or the listed and unused Direct-of HP wireless connection or that Windows will always first try to connect via Ethernet and I was failing before even getting to connect to WiFi. Learned a lot. But described as best I could when I started exploring the issue and my ONLY symptom was Printer Offline…

 

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Thanks for trying, all….

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rebop2020 wrote:

Moral is: If using Ethernet and Wireless, windows will ALWAYS try to add the wireless printer to Ethernet group and fail first before enabling HP Direct.

Actually, if using Ethernet and wireless, Windows will follow the default connection priority on boot, and connect with Ethernet.

What I now think is happening is you are trying to find the printer after rebooting, and there is no WiFi connection to it.

Even though WiFi Direct does not need to go through the router (thus the 169.nnn.nnn.nnn link-local IP address), it still needs an active WiFi connection.

So it’s not the printer that needs to wake up, it’s your wireless connection to the printer.

We need to find which profile name belongs to the WiFi Direct connection.

Open a Command prompt and run the following…

netsh wlan show profiles

Here are the results for my 2.4 Ghz connection (left out the 5 Ghz)

User profiles
————-
All User Profile : Linksys24
All User Profile : LsysGuest24

When you run the command, one of your profiles should be the WiFi Direct connection.

I’ll use my Linksys24 profile name in the following examples…

Connect…

C:\Users\OldNavyGuy>netsh wlan connect name=Linksys24
Connection request was completed successfully.

So for you, the command would look something like…

C:\Users\rebop2020>netsh wlan connect name=YourWiFiDirectName

After running, check that you can connect to the printer.

If so, you can do one of two things to connect in the future, without removing/adding the printer…

1. Create a .bat file with one command…netsh wlan connect name=YourWiFiDirectName…save it to your Desktop, and run it as Administrator.
2. Create a task in Task Scheduler to run the command.

The Task Scheduler task would look somehing like this…

This example will automatically start the wireless connection for Linksys24, 2 minutes after startup.

Don’t do anything with IP addresses, just find the WiFi Direct profile name, and connect to it manually in a Command prompt…using the netsh command example above.

If that works, you can move on to either running a .bat file on your Desktop manually, or a task in Task Scheduler.

 

 

 

 

1 user thanked author for this post.

wavy

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rebop2020 wrote:

WSD-f276b50b-9db1-47a5-86fa-d461ea9c06da The last is the HP printer.

Your computer is using WSD (PNP for network devices) to access the printer, thus the lack of an IP address.

Run this PowerShell command to show the other details: get-printer
Once you have the printer name from the above command you can test it with: (get-printer 'PRINTER_NAME').printerstatus

Can you run this when the printer is working and when it’s not so we can tell if Windows is dropping the connection?

With the details of the printer you can make a simple PowerShell command to remove and reinstall the printer in case you can’t fix it any other way.

cheers, Paul

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Paul T wrote:

thus the lack of an IP address.

I don’t see anything in the HP docs that suggest WSD should be used…the OP has made a bunch of changes to the config, so it could be where that came from.

It gets a link-local IP for WiFi Direct…since it does not need to go through the router.

However, without an active WiFi connection after boot, which WiFi Direct needs, nothing happens until the printer is added (PnP)…triggering the connection.

The WiFi connection needs to be triggered in another way (detailed in the post above yours).

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HP(ish): https://h30434.www3.hp.com/t5/Printer-Setup-Software-Drivers/WSD-port-monitor-for-Printers-and-TCP-IP-ports-what-is-the/td-p/579705
MS: https://techcommunity.microsoft.com/t5/ask-the-performance-team/ws2008-the-wsd-port-monitor/ba-p/372760

cheers, Paul

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Thanks, Paul. But its a non issue now 🙂 So I have not read all of those links but enough to get the flavor. Did not look closely enough to see if mentioned that once this works (which it did!) why it would show printer as “offline” after every reboot.

But, as I mentioned, new, small, USB connected printer within arms reach. I ran out of patience!

Time to look at the things not working since latest Cumulative and why my new Seagate Ironwolfs are unacceptably loud now.

Thanks for all the feedback.

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rebop2020 wrote:

why it would show printer as “offline” after every reboot.

It was “offline”…for you…because you don’t have an active wireless connection after boot.

(Explained above, with a workable solution)

rebop2020 wrote:

its a non issue now

You might mark the thread as RESOLVED.

 

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From that HP thread…

“WSD is not a type of connection but a way for network connected devices to advertise their presence on the network. An IP address is still required before WSD could start to function.”

Without an active wireless connection, there is no IP.

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rebop2020 wrote:

Time to look at…why my new Seagate Ironwolfs are unacceptably loud now.

Here’s a link to Seagate’s own disk diagnostic tool, SeaTools. The link is to the latest version, NOT the legacy version.

https://www.seagate.com/support/downloads/seatools/

I got there by clicking the SeaTools link listed on the IronWolf Pro support page.

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Thanks Bob. But I believe this cannot be used on drives installed in a NAS. Wish it could.

If you google loud ironwolf drives MANY folks seem to be amazed at the noise generated.

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From the sounds of your post, I was thinking that they had suddenly gotten noisier than not too long ago.

You know, like you suddenly need to speak up to be heard over their noise.  😉

Go through the documentation of SeaTools to see if NAS drives are mentioned in there anywhere, and if so, how/in what light. You might find that the utility can be used on NAS drives, but maybe only in certain circumstances/conditions. Found a better alternative, just for NAS drives. See below.

EDIT: Found references to IronWolf Health Management as a program that can monitor the health of your drives and help take care of them. I found a link on the IronWolf support page for this item, and a link directly to the support manual for IronWolf Health Management is below, in case you need it. The link is lengthy, but will take you directly to a .pdf version of the full manual for the program.

https://www.seagate.com/content/dam/seagate/migrated-assets/www-content/product-content/ironwolf/files/ironwolf-health-management-guide-tp701-1-1703.pdf

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And here’s a link to the latest IronWolf Health info from Seagate’s site:

https://www.seagate.com/products/nas-drives/ironwolf-hard-drive/health/

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Thanks Bob.

Actually, I retired a 12 year old ReadyNas that never made any noise louder than the fan. Silent.

New NAS, 3 Ironwold 8TB and it sounds like machine guns when the head seek. I am almost coinfident all three make the same sound, so likely not a defective drive. But it might be too much noise for me to live with. And unfortunately, when researching which drives to buy,  noise never popped up as an issue.

So an expensive investmnent of $545 for drives, now used and a conundrum of what to do.

I did try the “Velcro Trick” and it helped a dB or two, but not much. SO trying to decide what to do. I would not feel right returning them to Amazon and buying WD’s instead. If they are even quieter.

But at least I am printing now 🙂

 

 

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rebop2020 wrote:

New NAS, 3 Ironwold 8TB and it sounds like machine guns when the head seek. I am almost coinfident all three make the same sound, so likely not a defective drive.

Wow! The spec sheet for those drives says that the sound level during a seek operation is between 26 and 32 decibels. But, hey, like you said, at least you can print now, even if you have to do so while wearing ear plugs!  👍

Ok, we’re starting to get off topic here.  😳

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Reading your link now, Bob Had not found that one. Thanks!

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Very late to the party here, but my Windows 11 machine does the same thing after every reboot, but it loses all printers, USB and Wi-Fi and virtual printer drivers like Microsoft PDF Print and CutePDF.  I can’t even use the Microsoft office Save As PDF option after every reboot.

I agree that it happened after some update last year but it has not been resolved.

But, I found the simplest solution to bring all the printers back and it only takes about 60 seconds.  Go to the control panel and select Printers & Scanners.  You will see all of the printers off-line there, simply hit Add Device, let it discover everything, and within 60 seconds of your printers will be back online and usable without any reinstalling or messing with any Wi-Fi network settings.  Annoying, but simple enough that I can live with this until Microsoft acknowledges the issue and solves the underlying problem.

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Can you do an ipconfig /all and list your IP addresses? In the case above the underlying issue is that they are not on the same network.  It had nothing to do with a patch.

I have printers here and are not losing them.

Susan Bradley Patch Lady/Prudent patcher

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