Windows 7 Get Shutdown When I Request Sleep!

Topic

New Reply

I just updated my Windows Vista Ultra 32 bit system to Windows 7 Ultra 64 bit. It was a clean install with all the patches. So far things have been working well except when I request Sleep, the system shuts down! It will also shutdown with inactivity. Previously using Vista, Sleep worked well.

Any ideas on how to resolve this problem?

Reply | Quote

Replies

I just updated my Windows Vista Ultra 32 bit system to Windows 7 Ultra 64 bit. It was a clean install with all the patches. So far things have been working well except when I request Sleep, the system shuts down! It will also shutdown with inactivity. Previously using Vista, Sleep worked well.

Any ideas on how to resolve this problem?

telasher,
Hello… Go to Control Panel>All Control Panel Items (view large icons drop down)>Power Options>Change Plan Settings>click on change Advanced power settings> Click Change settings that are currently unavailable> check power buttons and sleep button (click drop down)….might be set wrong . Regards Fred:cheers:

Reply | Quote

Fred,

Thanks for a quick reply. The setting for the sleep button is already “Sleep”. This system’s primary usage is as a media center recording TV shows, etc. So I really need it to sleep. Any other ideas?

I am quite sure I did the install fine. I have done many OS installs over the years and I do not remember any issues during the install.

Tom

Reply | Quote

telasher,
Hello…What does the “Power Button Action” have to say?
Regards Fred
PS: There is the other “sleep” setting also, after so many minutes…

Reply | Quote

telasher,
Hello…What does the “Power Button Action” have to say?
Regards Fred
PS: There is the other “sleep” setting also, after so many minutes…

Fred, I am sorry but I am not sure what you are asking but I will try.
The power button on the computer does a system shutdown.
If I go to to Start>Sleep on the main screen, it shuts down too.

Thanks

Reply | Quote

Fred, I am sorry but I am not sure what you are asking but I will try.
The power button on the computer does a system shutdown.
If I go to to Start>Sleep on the main screen, it shuts down too.

telasher,
Hello…Sorry , I was talking about the additional “power and sleep” settings that are available on that screen.Regards Fred:cheers:

Reply | Quote

I just updated my Windows Vista Ultra 32 bit system to Windows 7 Ultra 64 bit. It was a clean install with all the patches. So far things have been working well except when I request Sleep, the system shuts down! It will also shutdown with inactivity. Previously using Vista, Sleep worked well.

Any ideas on how to resolve this problem?

How exactly are you requesting or invoking the Sleep command?

Reply | Quote

Deadeye81, I am using the Start>Sleep on the main screen! At first it was shutting down when it should have slept even though I went through all the power options I know. So then I tried the direct approach, request that the system go to sleep!

Reply | Quote

I placed a shortcut to sleep on my desktop. Windows Seven Forumsshow several methods to do this.

Reply | Quote

telasher146,

Ted’s shortcut should provide you with some relief from your current frustration, but something is not working correctly, and in time, there may be other issues that reveal themselves as well.

Some possibilities to consider:

Have you run any antivirus/antimalware scans to rule out infection on your system? There are also several online scanners that can be helpful. Just google online malware scanners for links.

Have you checked to verify your motherboard is fully Windows 7 compatible? Even though it is fully Vista compatible does not mean it is Windows 7 compatible. When I upgraded from Vista via a clean or custom install, I did so knowing that Intel would not support my motherboard for running Windows 7. I had a few issues at first, but I found that Intel did release a Windows 7 compatible Chipset Device Driver and downloaded/installed it as well as the latest BIOS update. Those made the majority of the issues I had go away. Check your motherboard manufacturer’s support site for these as well as any other relevant Windows 7 drivers. Avoid any hardware drivers that come through Microsoft. Update all drivers through the hardware manufacturer’s support site, or if your machine is a laptop, go through the laptop manufacturer’s support site.

Verify that you have the latest Windows 7 compatible ACPI drivers installed.

If you have already done the above, and still have no resolution, you can run the System File Checker utility to verify the integrity of your Windows 7 system files. It will check and replace any that are corrupt or missing. Use the Windows Recovery Environment as shown in the following tutorial – type the following command in the Command Prompt to scan your Windows partition: ‘sfc /scannow’ do not include the quote marks, and be sure to leave a space after ‘sfc’ and ‘/’. Here is another great tutorial from SevenForums.

You can also start the Recovery Environment by pressing F8 repeatedly when booting your machine.

Reply | Quote

telasher146,

Ted’s shortcut should provide you with some relief from your current frustration, but something is not working correctly, and in time, there may be other issues that reveal themselves as well.

Some possibilities to consider:

Have you run any antivirus/antimalware scans to rule out infection on your system? There are also several online scanners that can be helpful. Just google online malware scanners for links.

Have you checked to verify your motherboard is fully Windows 7 compatible? Even though it is fully Vista compatible does not mean it is Windows 7 compatible. When I upgraded from Vista via a clean or custom install, I did so knowing that Intel would not support my motherboard for running Windows 7. I had a few issues at first, but I found that Intel did release a Windows 7 compatible Chipset Device Driver and downloaded/installed it as well as the latest BIOS update. Those made the majority of the issues I had go away. Check your motherboard manufacturer’s support site for these as well as any other relevant Windows 7 drivers. Avoid any hardware drivers that come through Microsoft. Update all drivers through the hardware manufacturer’s support site, or if your machine is a laptop, go through the laptop manufacturer’s support site.

Verify that you have the latest Windows 7 compatible ACPI drivers installed.

If you have already done the above, and still have no resolution, you can run the System File Checker utility to verify the integrity of your Windows 7 system files. It will check and replace any that are corrupt or missing. Use the Windows Recovery Environment as shown in the following tutorial – type the following command in the Command Prompt to scan your Windows partition: ‘sfc /scannow’ do not include the quote marks, and be sure to leave a space after ‘sfc’ and ‘/’. Here is another great tutorial from SevenForums.

You can also start the Recovery Environment by pressing F8 repeatedly when booting your machine.

Thanks Deadeye81. I’ll do the research soon.

Reply | Quote

Thanks everyone for your comments.

Here is some more detail in-case it gives someone an idea of what is going on. I think the system went to sleep by itself just after I installed the system and before updates. I was not really paying attention to that detail so I can not say for sure if that was the case. I then installed the something like 150 updates / patches. This system is primarily a Media Center so it is important that it goes to sleep and wakes up when needed to record a TV show, etc. So sometime after I was done with the updates I noticed that it was not sleeping, it was shutdown. After restarting, I went to the Start button on the lower left part od the screen and selected “Sleep”. The system shutdown. I have since been playing with several options in the Power options. No improvement so far. My current plan is to do another clean install this coming weekend if I can find the time but check the sleep function before adding patches and after every 10 or so patches. I just have no clue what the problem could be.

As I said before, this computer had been running with sleep function working great using Windows Vista Ultra 32 bit. This new system is Windows 7 Ultra 64 bit.

Again, thanks for your tips. I really do not want to do a reinstall but right now I have no other ideas.

Tom

Reply | Quote

My motherboard is an Intel D975XBX2. Intel does not support Windows 7 for that board. However I ran the Intel Driver Update Utility. There were 2 updates which I downloaded and installed. Sleep still does not work. It still shuts down.

I checked the Microsoft compatibility web site for Windows 7 64 bit. They say it is compatible.
http://www.microsoft.com/windows/compatibility/windows-7/en-us/Details.aspx?type=Hardware&p=Intel%20Desktop%20Board%20D975XBX2%20Motherboard&v=Intel&uid=KD975XBX2KRPAK10&pf=0π=0&s=D975XBX2&os=32-bit

When I have time, I’ll reinstall step by step and check to see if the “out of the box”
Windows 7 sleeps.

I’ll also run the file checker soon.

Thanks for the ideas so far.

Reply | Quote