• Windows 10 updates

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    #2339671

    I tried to do Windows update KB4592449 & KB 4598229 and they failed numerous times. I then went to https://www.catalog.update.microsoft.com/Home.aspx

    I download them from there and tried to install. It looked like it was going to work and said I needed to restart my computer. Eventually said we could not complete the update and undoing changes. It failed again and I do not know what to do.

    I am running Windows 10 Pro version 1909

    Thanks…….Mark

    PS: email is (removed for privacy) Edited by SB

    • This topic was modified 4 years, 2 months ago by Susan Bradley.
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    • #2339692

      What error message are they giving you?  You only need the January update, you can skip the December one.

      Susan Bradley Patch Lady/Prudent patcher

    • #2339812

      There was no error message when using catalog update but did have have error message through Windows update of 0x800f0922

    • #2340011

      I also did Windows Update KB4598229 with a clean boot and it still failed.

    • #2340065
    • #2340126

      I did MS Post and did not work.

    • #2341235

      I have a ten year old Thinkpad T61 workhorse laptop that went from XP to Win 7 to Win 10.  Recently it has been running Win 10 Pro 1909 build 18363.1256.

      Months ago, I used the suggestions here for Group Policy set to Notify don’t download = 2

      Last week I noticed the move from Defcon 2 to Defcon 4, and so I glanced at Windows Update (but did not click on Check).  It informed me that the last automatic check was on 1/31/2021 and I was offered these 3 items:

      1. Security update for Secure Boot DBX       KB4535680
      2. Malicious Software Removal Tool v5.85 KB890830
      3. Cumulative update for 1909      KB4598229

      Because the computer is so old, I figure it might predate “secure boot” although it does have a Trusted Platform Module (hardware chip).  Does anyone here have experience on this point?  Perhaps it would be harmless on this machine, but I did not want to risk it, so last week I used WUShowHide to hide that first update.

      This evening MS scanned the computer again and  offered the latter two updates, so I gave the go-ahead to download and install.  It took at least 45 minutes before the restart.   I can report that no error messages have appeared, and now the machine is on Win 10 Pro 1909 build 18363.1316.

      After I get a chance to read through Susan’s advice regarding Win 10 version 2004, I might update again.

      But it occurs to me that I have seen mention here of recent updates to Office 2010, even beyond its official EOL.   I am quite sure that I have not been offered any updates for Office 2010  components since last spring or summer (2020).

      Thanks for any suggestions.

       

      • #2341239

        My apologies, I just realized that I put two topics in this last post. So I created a separate  one about Office 2010 to the correct forum, but I am not able to edit that last part out from the post here.

      • #2341244

        TPM has nothing to do with secure boot.
        Secure boot is a BIOS thing and you can check if it exists by booting to the BIOS.

        cheers, Paul

        1 user thanked author for this post.
        • #2341620

          It looks like Secure Boot is Unsupported on this PC.

          SecureBootStateUnsupported

          So Security update for Secure Boot DBX KB4535680 was probably irrelevant anyway.

          Thank you.

    • #2343244

      I have not had any response for sometime………does anyone have a solution for my Windows 10 update issue?

    • #2343257

      Had the exact same issue with my Windows 10 Pro.

      I couldn’t install those 2 updates using Windows Update nor manually (with the same error message 0x800f0922 you got.)

      I ran all the suggested fixes (including doing an “in place” update) and they didn’t help.

      Here’s how I finally got the updates installed.

      1. I manually downloaded all the updates issued since 2020-10 (see the list below.)
      2. I restored my system from my 09-26-2020 backup (I use Paragon not the windows built-in backup.)
      3. I manually installed the downloaded updates in the order they would have happened in I’d used Windows Update (i.e. 2020-10, 2020-11, 2020-12, 2020-01)

      Here’s the list of the updates I installed and the order I installed them

      1. KB4577670 – 2020-10 Servicing Stack Update for Windows 10 Version 1909 for x64-based Systems
      2. KB4580325 – 2020-10 Security Update for Adobe Flash Player for Windows 10 Version 1909 for x64-based Systems
      3. KB4578974 – 2020-10 Cumulative Update for .NET Framework 3.5 and 4.8 for Windows Server, version 1909 for x64
      4. KB4577671 – 2020-10 Cumulative Update for Windows 10 Version 1909 for x64-based Systems
      5. KB4586863 – 2020-11 Servicing Stack Update for Windows 10 Version 1909 for x64-based Systems
      6. KB4580980 – 2020-11 Cumulative Update for .NET Framework 3.5 and 4.8 for Windows 10 Version 1909 for x64
      7. KB4586786 – 2020-11 Cumulative Update for Windows 10 Version 1909 for x64-based Systems
      8. KB4592449 – 2020-12 Cumulative Update for Windows 10 Version 1909 for x64-based Systems
      9. KB4598479 – 2021-01 Servicing Stack Update for Windows 10 Version 1909 for x64-based Systems
      10. KB4586878 – 2021-01 Cumulative Update for .NET Framework 3.5 and 4.8 for Windows 10 Version 1909 for x64
      11. KB4598229 – 2021-01 Cumulative Update for Windows 10 Version 1909 for x64-based Systems

      Yes, I know the updates are listed as “cumulative” but I wanted to recreate the install exactly as it would have happened if things had gone as they should have.

      BTW, the reason I went all the way back to my 09-26-2020 backup was I tired the newer ones from Nov & Oct first and they didn’t fix whatever was causing the problem.

    • #2343728

      Thanks alejr.

      I was having the same issue on my main Desktop computer and did your step 1 & 2 but I tried the restore first from my windows restore and then my Acronis restore and it crashed my computer so bad that I had to get a new desktop computer. I am a little gun shy to try what you recommend on my laptop and I only have a windows restore point to go back to.

      Any other recommendations?

    • #2343770

      it crashed my computer so bad that I had to get a new desktop computer

      C’est impossible. Restoring a previous working Windows installation may crash if you’ve changed hardware, but it can’t break your hardware.
      Coincidence is not cause.

      cheers, Paul

    • #2344052

      As Paul pointed out, it’s impossible for a restored version of a software backup to actual damage the hardware in any PC. The most that can happen is it’ll fail to boot properly.

      My 45 yrs of computer experience (my first PC was a DYI Heathkit H8) tells me its more likely either your hard drive was on its last legs and finally died when you did the restore or possibly the motherboard battery had died and the BIOS settings all reverted back to default values which didn’t work with your particular peripherals.

      BTW, a Windows “restore point” is not the same thing as a “system backup.” Restore points only save the registry hives (i.e. the Windows settings for all your installed software) not the actual software itself. A system backup saves the entire contents of the hard disc partition.

      If you don’t have a actual “system backup” of your laptop you can restore from, then you won’t be able to follow my suggestion. If you’ve already tried the “in place” upgrade option and it didn’t work, then your only other recourse would be a “clean install” of Windows and then reinstall all the software you use.

      Finally, just in case…

      The only difference between my newer backups (which didn’t work) and the one that did allow me to install those 2 updates was the newer ones included the Cisco AnyConnect Secure Mobility Client software I’d installed on 2020-10-05. The reason I didn’t mention this before is because my Uncle (who also uses Windows 10 Pro 1909) has the same Cisco software installed on his system (we use it to communicate with the IBM iSeries computers we support) and he didn’t have any problems installing those 2 updates. Unlike his setup, my particular system has had lots of “tweaks” applied to it to customize how Windows looks/works and I figured it was more likely one or more of those was the root cause of my problem.

      However, if you happen to have that Cisco software installed on your laptop, you could always “temporarily” uninstall it to see if that allows you to install the updates.

      Good luck!

    • #2344113

      Thanks……..I am guessing I will go the “clean install” route.

    • #2344158

      Since 1909 reaches end of support on 05/11/2021 (i.e. no more updates/patches) you could just go ahead and upgrade to 20H2 using the Windows 10 Upgrade Assistant which would allow you to keep all your existing software.

      Of course it’s also possible to upgrade to 2004 but, since the Upgrade Assistant no longer supports that version, it’s a lot more complicated and 2004 reaches end of support on 12/14/2021 while 20H2 is good til 05/10/2022.

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