Win7 sp1 x64 won’t install

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Hi All:

I have installed SP1 (X86) on my desktop and all went flawlessly. I am presently trying to install the SP1 (X64) on my laptop which is a a Sony Vaio. The Windows 7 X64 came pre-installed. I have religiously installed the updates which showed up periodically and have kept my system clean as possible from malware and viruses etc. Initially when I tried to install SP1 via the update, it progressed about 75% in and then “Failed.” I then ran malwarebytes and disabled MS Security Essentials and OnlineArmor prior to re-trying. This time the installation completely installed abeit very slowly from about the 70% mark on. After install I was presented with the “Restart” button which I initiated. The system then started configuring the Service Pack and at the normal 30% mark, shutdown occurred. At restart, the system continued the configuring albeit slowly from once again the 70% mark. At completion I received this message: “Failure Configuring Service Pack” “Reverting Changes” “DO NOT SHUT OFF COMPUTER.”
Once the system was finished reverting the changes from the service pack, I restarted the system without any problems however, I cannot understand what is going on here. Why will SP1 not install and configure properly? I would like to have this up to date and then install IE9. Can anyone shed light on this subject. Help would be very much appreciated. Thanks in advance.

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I would suggest that you download the complete service pack from MS, and then install it from your hard drive. Click on that link, and after your installation of Windows 7 has been validated, you’ll want to select this download: windows6.1-KB976932-X64.exe

Always create a fresh drive image before making system changes/Windows updates; you may need to start over!

We all have our own reasons for doing the things that we do with our systems; we don't need anyone's approval, and we don't all have to do the same things.

We were all once "Average Users".

Computer Specs

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Thanks BBearen. I don’t know if it’ll make any difference but I’m going to try it as you say. Will let you know.

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I agree with BBearen. Had to help a relative install SP1 X64 and that’s the only way I was able to do it. For some reason the 64 bit version is much more problamatical than the 32 bit version.

Jerry

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Read the documentation for Sp-1 and make sure you have all the pre-requisite patches installed. See Steps to follow before installing SP-1 & Troubleshooting SP-1 installation problems.

Joe

--Joe

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Thanks All. I tried as BBearen said and re-installation ended in Failure and reverting again. I will now try as Joe mentions and make sure all patches are installed etc. then try again. The trilogy continues.

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A friend with 64 bit system was unable to install SP1 either through Windows Update or downloading the SP1 stand-alone. After trying numerous suggestions he called Microsoft for assistance and suggestions/recommendations. That failed also. I slip-streamed SP1 into his copy of Windows 7 and installed a new system. That was the only thing that worked successfully.

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I have 2 Sony VAIO laptops, one with Win 7 Ultimate and one with Win 7 HP (both have 64 Bit versions installed). Both have generic Win 7 rather than Sony branded Win 7 OS’s (I did not want all the Sony extra junk on them). I upgraded the Ultimate with the downloaded file mentioned by bbearren, whereas I used Windows Update for the HP edition. Both installed marvelously and are running very well with no complaints so far. I suspect there may be something installed that is interfereing with your installation. I would also shut down your AV app while installing (actually MS suggests shutting down all other apps during the installation.) Good luck with the retry.

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Perhaps rmonroe36 can explain his slipstream method and you will have to do so as well. You must have some kind of hardware or hardware/software interaction thing going on. It sounds like you tried all the obvious things. I guess I can’t relate because mine upgraded so easily, both SP1 and IE 9 RTM.

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Perhaps rmonroe36 can explain his slipstream method and you will have to do so as well. You must have some kind of hardware or hardware/software interaction thing going on. It sounds like you tried all the obvious things. I guess I can’t relate because mine upgraded so easily, both SP1 and IE 9 RTM.

Sorry for delay in responding to tedshemeyers suggestion that I share method I used for
slip-streaming Windows 7 with SP1. Site below will assist anyone interested.
http://www.rt7lite.com/

Sorry, it was tedshemyers!

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Well, I tried as Joe mentioned and used the troubleshooting updates (it did find a problem and repaired it/them) , I made sure especially KB976902 was installed and then tried again with the full downloaded update. It did install, albeit quite slowly from about 70% onward and then it configured it although again, slowly from about 70% onward. After a restart, I found that it was very slow to boot and then the cursor was erratic and seemed to freeze (as in a conflict.) My AV and firewall were both disabled. I decided today to uninstall it and reverted back to before the update. Well, there were now problems with that too so, luckily, I had backed up my system to Acronis just prior to attempting this update to SP1 and I simply re-installed my system and have since updated it to the very newest configuration.
I then wrote to Microsoft Support to report the situation and am awaiting their take on all of this. In my estimation, short of doing a clean install, I will get nowhere unless Microsoft puts out a patch for this Service Pack because I’m sure it is flawed.
Thank all of you for all your suggestions but I just don’t have another day or so to try all this over and over with negative results.

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Gus,

Too bad you restored. The slow boot time after an SP1 install is sometimes fixed by rebooting 5 or 6 times.

Joe

--Joe

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The slow boot time after an SP1 install is sometimes fixed by rebooting 5 or 6 times.

This is something that I did not consider, but it makes sense. It takes a few runs for Windows to cache the DLLs and executables that get updated by SP1, after which the performance should once again be back where it was.

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Thanks all for the suggestions. Joe, if I ever get this thing installed to the same level, I will try the multi reboot to see if it settles in and reboot time gets better afterward.
Contacted Microsoft but even though I’ve tried what they suggested, it’s still a no go. All I can do is persevere and hope for a miracle.

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