Win7 network connection problem

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I am unable to get an internet connection using a Windows 7 PC. My connection using a Mac works fine. I used the same cable to the same port on the router with the Windows PC.

I have been using a Mac for years without issues. This is the first time I’ve tried connecting a PC running Windows 7 Home Premium.

I am thinking that the problem may be due to the firewall settings. When I set up the PC, I did not intend for it to be connected to the internet. (Long story – I just can’t spend the time trying to keep up with the constant security updates involved in maintaining a Windows system. I find Macs are much easier to maintain.) Anyway, during setup I set *up a very restrictive Windows firewall. I’m enclosing two files that (1) summarizes the system setup – shows the ethernet connection is OK, and (2) shows the firewall setup.

Any thoughts as to whether the firewall might be the problem?

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The easy way to find out is to temporarily turn Windows Firewall off and see if you can connect.

Jerry

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Did you set your network adapter to have a fixed IP? You should use DHCP for IP addresses as the router then tells your computer what to use and how to connect to the internet.

cheers, Paul

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Jerry, Paul:

Thank you for your suggestions, and sorry for the delay in acknowledging.

I did try turning off the Firewall and that worked, as one would expect. Duh! That was embarrassing. So, obviously I need to reconfigure the firewall to be less restrictive.

The network is set to use DHCP to auto configure.

The reason I went through this exercise is that I use Malwarebytes Anti Malware (MBAM) to periodically scan my system for malware. As I explained in my original post, the PC is normally isolated from the internet. However, I do transfer files to/from it via external USB drives, so I am careful about checking for malware using MS Security Essentials and MBAM. Previously I was updating the MBAM database manually by downloading the relevant file from their site via my Mac and transferring it to the PC via a flash drive. However, as of a month or so ago, Malwarebytes no longer supplies the standalone database updates. Therefore, I have no alternative but to periodically connect the PC to the network to update the MBAM database.

I’d welcome any suggestions to obtain standalone MBAM database updates.

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