• Who else received the email? (Outlook 2000 / Express latest version)

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    #433077

    I have just been shown a very strange scenario at work and am a loss as to how this happened. I am hoping that someone else can shed light for me.

    winner@xyz.com has sent an email to worker@othercompany.com and cc’d nuther@abc.com. Sounds normal. Both these recipients receive the email and reply. But win@xyz.com replies as well!!

    Background: xyz.com and abc.com are related companies and share mail hosts. At both companies, the outgoing mail is via the isp (so mail.isp.com) and the incoming mail is POP3 ( mail.xyz.com or mail.abc.com).

    Neither ‘worker’ nor ‘nuther’ forwarded the mail to win. ‘winner’ did not use the bcc field. ‘winner’ and ‘nuther’ all use Outlook 2000 and ‘win’ uses Outlook Express.

    I can see the header text from ‘nuther’ and ‘winner’ from Outlook but cannot see it in Outlook express. What I can see indicates that the email was sent to only the two people that ‘winner’ wanted to send the email to.

    I have deliberately used similar names for the two staff at xyz.com because their real email addresses are equally similar.

    Any ideas?

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    • #1017466

      > I can see the header text from ‘nuther’ and ‘winner’ from Outlook but cannot see it in Outlook express.
      The OE user can extract the headers using File > Properties, the second tab.

      Did win@xyz.com reply to a reply, or directly to a message from winner@xyz.com?

      Any Outlook rules that could be playing into this?

      • #1017795

        Hi,

        win@xyz replied to the email that winner@xyz sent to the two others.

        The contents of the email were not of a ‘resume generating’ nature, but winner@xyz still did not want win@xyz to read the email.

        • #1017932

          So…. win@xyz has permissions to view mail of winner@xyz ‘s mailbox…..???

          • #1018014

            How would I check that? I have lloked and seent that there is only the one email account set up for win@xyz.com under Tools | Accounts. And there is only the one email client on his machine.

            The header information does not include win@xyz.com as a recipient

            • #1018019

              (Edited by jscher2000 on 26-Jun-06 16:22. )

              Check the Delegation and folder permissions settings in winner@xyz.com‘s Mailbox. For example, right-click Inbox in the Folder List, and click Sharing… Permissions you see there might trickle down from Tools>Options…, Delegates tab, or they might have been set directly.

              Edit: Actually, check the recipients’ Mailbox permissions, not the sender’s.

            • #1018027

              Thank you,

              I will look at those and get back to you

              win@xyz.com is using Outlook Express. I have looked everywhere there for the properties and delegations, but have not been able to find anything. I will have a look at winner@xyz (who is using Outlook).

            • #1018043

              > win@xyz.com is using Outlook Express

              Unless OE has features of which I am unaware, this pretty much rules out someone accidentally sharing an Exchange Server mailbox with win.

              What mail server is it, and does it have any funny rules of its own? When we used to use Eudora Worldmail, we could copy all messages to a particular recipient to someone else, or to a mailing list. These had COPY added at the beginning of the subject line, but otherwise were identical to the original.

            • #1018135

              Can not the account be set to receive the email on any machine if one has the account name and password?

              I do this in a small office where the staff needs to get to the email when the prime is out of town. This account is NOT on a exchange server. And we leave a copy on the server for 5 days.

              DaveA I am so far behind, I think I am First
              Genealogy....confusing the dead and annoying the living

            • #1018159

              jscher — No, actually it WOULD be on winner@xyz ‘s mailbox — because it is unlikely that the two recipients (from other companies) could cross permissions. Most likely, on winner’s e-mail, he/she has, at some point, made win@xyz either a delegate or shared person on their mailbox. Then win@xyz was able to read the SENT mail that winner sent out. They replied to it.

              Also, if in an ADS environment, I can (as mail administrator) change a user setting in ADS that forwards all mail from winner’s mailbox to win’s mailbox automatically. So this could also be an administrator’s setting.

            • #1018273

              Hi,

              I have yet to get back to ‘winner’ to check the delegations, but will do that today.

              Your scenario is the one that I am afraid of. I do not have any control over the email server. ‘win’ has delegated that to someone else. (I you can guess that ‘win’ is the boss!)

            • #1018266

              Dave,

              The situation you are talking about is the one that we have set up, and no ‘win’ does not have ‘winner’ mail on his machine.

              Johanna

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