WD My Cloud Mapping

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I have a WD My Cloud NAS. 2 years ago when I got a new laptop I was able to map a drive to my NAS server on my home network. Now, I can’t see the WD drive in Explorer. The mapped drive still works, but I would like to see all the shares I have on that device. I have tried many solutions from when I google it, but nothing seems to work. Any suggestions would be greatly appreciated.

Also, my wife has a new laptop and she can see the WD My Cloud in her explorer. I have looked at many settings on her computer and compared it to mine. I can’t find anything that is different. We both have WIN 10 1809.

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You may need to enable SMB v1 on your PC. Go to Control Panel | Programs and Features | Turn Windows feature on or off. Scroll down to SMB 1.0 and click the checkbox. Then OK.

--Joe

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Updating to the latest WD firmware may help.

cheers, Paul

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Thank you for the reply, Joe. Yes, I have tried that but doesn’t do anything.

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joep517 wrote:

You may need to enable SMB v1 on your PC. Go to Control Panel | Programs and Features | Turn Windows feature on or off. Scroll down to SMB 1.0 and click the checkbox. Then OK.

Joe, I’m on 1909 and explorer displays my WD My Cloud share and I do not have SMB 1 ticked.

John

Dell Inspiron 16 Plus 7640 Core Ultra 7 155H 32GB Win 11 Pro 23H2 (22631.5335)
Dell Inspiron 15 7580 i7 16GB Win 11 pro 24H2 (26100.4061),
Microsoft 365 Version 2504 (18730.20122)
Location: UK

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Well, I have found a solution on the WD My Cloud website.

https://www.westerndigital.com/support

In the MY Cloud Home FAQs, select the How to map a WD Network drive on Windows 10.

Then select Map Drive by IP Address in Windows

Open File Explorer and Enter the IP Address of the WD Device into the File Explorer address bar.
Use the following format \\IP_ADDRESS.
Press the Enter key.

The network shares should be visible in File Explorer under Network.

Now you can map a drive letter to any or all the shares on your NAS.

Interesting also is this:
Important:

• My Cloud, My Cloud Home, or My Passport Wireless products are not detected under Windows 10 Network
• For My Passport Wireless products, please refer to Answer ID 24800: My Passport Wireless Samba SMBv2 Connection Message
• The “Network Browse” function has been disabled on Windows 10 v1709 and higher
• Guest access in SMB2 has been disabled by default in Windows 10 Fall Creators Update version 1709 and higher
• Connect, Access and Map a My Cloud password protected Private Share before accessing the Public share

So, this works great for me. I also put the IP share into my quick access in File Explorer.

Thanks everyone for the replies.

Herb

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Elly

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