On my wife’s PC, videos (such as http://www.youtube.com/watch?v=9V9p4mFEYXc ) frequently freeze after 1 minute 26 seconds. She primarily uses AOL 9.1, but even if she copies the link to IE8, the same result occurs. I can download some of the videos using GetGo, and then, of course, they run just fine. Her PC accesses the Internet via a wireless LAN, with excellent signal strength and speed. (Note: My PC connects to the LAN by cable, and I frequently experience very slow opening of web pages while browsing on AOL 9.5 to the point I can get annoyed, open IE8, paste the link, open the page, and have it read before it finally opens on AOL 9.5. But I don’t have the video freeze she has.)
Her system info:
XP 5.1 SP3
Intel P4 2999 MHz
2048 MB RAM
Symantec End Point 10.0 Firewall
Symantec End Point 11.0.777.1008 AV
Browsers: AOL 9.1, IE8, and Firefos 3.5.9 (rarely used)
PlugIns: Viewpoint
Direct Draw
Windows Media Player
Video 1920 x 1080 True Color 32 bit
Any suggestions will be appreciated. It’s driving her nuts.
