Using Office 365 and can’t log on? (Again?) Looks like multi-factor authentication is down again

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For the second time in as many weeks, I’m seeing widespread reports that folks can’t log on to Office. Mary Jo Foley reports on ZDNet: Starting around
[See the full post at: Using Office 365 and can’t log on? (Again?) Looks like multi-factor authentication is down again]

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It is not down but actually broken in my eyes at least. It has not been working right for weeks now after install updates. I am guessing that it is update problem that broke it but MS does not want to confirm that.

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Guess what?  My on-premises Exchange server is STILL running just fine!   🙂

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On-prem seems to make a big difference…..

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In all seriousness, I get that stuff can break anywhere and that on-prem systems are not immune.  As someone who has administered on-prem Exchange servers since 2000, I’ve had my share of issues.  As someone who was also briefly with a company that migrated from on-prem to Office 365, we sure had our issues with it as well.  The difference was, when you had a problem with 365, good luck getting support.  It was all “open a ticket” and then wait for somebody at Microsoft to contact you with the cookie cutter support script.  By the time you got anywhere, whatever the real problem was had been discovered and corrected.

I am not “anti-cloud” but it does irritate me that salesmen paint it as this panacea when it is not.

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Didjey

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so are all of my Kerio Connect email servers , including the ones in the so called Cloud 🙂

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The next update will be provided in 60 minutes,

From when? 🙄

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woody

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I’m shocked. Just shocked, I tell you. Absolutely beside myself.

 

Oh, wait. This is about Microsoft. In that case, they’re meeting my expectations.

 

In other news, while I have not been bitten by Microsoft’s MFA, I’m the only one in our tenant who has it. I need to disable Microsoft’s MFA ASAP. We’re actually starting to enable Okta MFA to everyone, so as long as Okta doesn’t have an issue…

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The o365 status page now states the issue is due to DNS.

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Yep:

CURRENT MITIGATION: Engineers are currently in the process of cycling backend services responsible for processing MFA requests. This mitigation step is being rolled out region by region with a number of regions already completed. Engineers are reassessing impact after each region completes.

NEXT UPDATE: Will be provided in 60 minutes, or as events warrant.

Last updated six seconds ago. Or so they say.

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Turning in to a “Terrible Tuesday” as the Gremlins from Redmond seem to be piling on the agony in Europe/UK as well according to the Register and did I catch rumours of another Patch about to hit the update chute this morning as well??

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Microfix

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We’re all waiting with bated breath for the 10am Redmond time patch axe to drop.

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It would seem Microsoft has a RELIABILITY problem, not only with Windows (as a Service) Updates, but with their other “as a Services” as well. I wonder if their lack of quality control is corporate-wide???

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Lars220, BobbyB, woody

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Oh well. I find my HDD version of MS Office 2010 will work even when not connected to the internet. Amazing technology to have that retro-software be so reliable, accessible, and available.

BTW, I even get to control when it updates. 🙂

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ve2mrx, The Surfing Pensioner, sproket90, Cybertooth, Microfix, BobbyB, SAS@HA, woody, PKCano

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@bill-c and if perchance your on The Dark Side aka Win10 it doesent nag you about connecting to Outlook 2010 over a metered connection, there’s a lot to be said for those Heritage or soon to be Heritage versions of Office. I think M$ calls this progress Hmmmm 😉

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No dark side here. Win7Pro-64, SP1 on Group B

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This is absurd. Avoid regular panic. Get some software that isn’t cloud-based.

On permanent hiatus {with backup and coffee}
offline▸ Win10Pro 2004.19041.572 x64 i3-3220 RAM8GB HDD Firefox83.0b3 WindowsDefender
offline▸ Acer TravelMate P215-52 RAM8GB Win11Pro 22H2.22621.1265 x64 i5-10210U SSD Firefox106.0 MicrosoftDefender
online▸ Win11Pro 22H2.22621.1992 x64 i5-9400 RAM16GB HDD Firefox116.0b3 MicrosoftDefender

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MS services is totally down like everything else MS touch now.

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Many moons past, mainframe systems were the means of computer operations. All operations went through the mainframe. The mainframe was limited in capacity with many people logged on the system. Backups were done remotely by mainframe staff, charges to individual departments were doled out on per usage basis, and systems were slower than slow during peak times — during the day when all staff were present.

Please tell me how mainframe experience of the past differs from the new, improved common-cloud, monthly-charge-forever Office 365?

On permanent hiatus {with backup and coffee}
offline▸ Win10Pro 2004.19041.572 x64 i3-3220 RAM8GB HDD Firefox83.0b3 WindowsDefender
offline▸ Acer TravelMate P215-52 RAM8GB Win11Pro 22H2.22621.1265 x64 i5-10210U SSD Firefox106.0 MicrosoftDefender
online▸ Win11Pro 22H2.22621.1992 x64 i5-9400 RAM16GB HDD Firefox116.0b3 MicrosoftDefender

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The biggest difference: access speeds are slower to the cloud, and you have less control over its operation than you did with the mainframe of yore.

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Hey, with a mainframe you at least should be able to know where it is…

Can’t properly do the resource control accounting with modern software, like you used to have with a mainframe timesharing or batch processing outfit. Would be refreshing though, to have people want to optimize again for less CPU cycles and less RAM pages on the monthly bill… sheesh, almost did that kind of accounting at a previous job a few times, but fortunately the bosses never actually wanted it. (Was a software development and testing department… testing more, or grinding out more CPU cycles for a better-optimized final product, really wouldn’t have been good things to penalize.)

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This is absurd. Avoid regular panic. Get some software that isn’t cloud-based.

Cloud based is the worse idea ever. We had an outage at work and nothing worked

• Could not get MS Office to work.
• Could not get files off the cloud server.
• Could not get Project Management files to work.
• Could not get printers to work since using clouding print services. (one employee finally rigged up a USB connection to network printer to go around the clouding print services)

Five years ago, when had no cloud services.

• Could get MS Office to work.
• Could get files off the local server in the basement.
• Could get Project Management files to work.
• Could get printers to work.

MS services is totally down like everything else MS touch now.

After Bill left running it, everything went down hill.

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geekdom, Microfix, columbia2011

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no cloud, sunny computing!

Windows - commercial by definition and now function...

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