User Intervention

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Networking XP Home, ME and 98SE. HP 5P Laser printer attached to ME machine and network printing (file and print sharing is on) is available from the XP and ME machines, however when I started to install the network printer on the 98SE, a message comes up stating the printer is off-line (even though it is not). I continued the install anyway. Tried reinstalling, rebooting, changing drivers on the 98SE but I still get the off-line message. The 98SE can share files the ME files but the print control panel states user invention is required.

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Does the printer software include some kind of print manager? I have a Lexmark at home that includes a little control applet (tells how much ink is left, general printer-PC communications, etc). If you have such a program, check it for something like bi-directional communications. If you find it, disable it. My thought is that the printer can probably ‘hear’ your computer print requests, but since it can’t talk back to the computer, your computer believes that it is offline.
Also check around in the printer properties for a bi-directional option.

Good luck!

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Thanks, but I tried the bi-directional option on and off. There are no other print software programs running except the actual print drivers for the HP5p.

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