Recently installed Windows 7 Home Premium on Dell Inspiron laptop. USB ports are active; i.e., lights light, connect/disconnect sounds heard; drive spinning. Drivers have been updated. ParetoLogic Driver Cure states driver is current for year-old WD 60Gb drive. “Computer” shows only the DVD drive as available in “Devices with Removable Storage.” How do I access USB drives used to back up data before Windows 7 install?
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USB Drives cannot be seen
Home » Forums » AskWoody support » PC hardware » Questions: How to troubleshoot hardware problems » USB Drives cannot be seen
- This topic has 2 replies, 3 voices, and was last updated 15 years, 1 month ago.
AuthorTopicWSjwheelerks
AskWoody LoungerApril 14, 2010 at 6:52 am #468152Viewing 1 reply threadAuthorReplies-
WSveegertx
AskWoody LoungerApril 14, 2010 at 7:05 am #1218396Can you see the Removable disk like (G:) in Windows explorer?
Does this thing autostart? Thats disabled by some update and I get it on my secure jumpdrive where I have to go to the CD side of it and start the LaunchU3.exe 1 time and then install the loader on Win 7Ooops, welcome Jim as that was your first post.
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WSNathan H
AskWoody LoungerApril 14, 2010 at 9:55 am #1218413Have you tried other USB drives? Does it show up in Computer Management under Disk Management (if so, right-click on it and assign it a drive letter). If you have a mapped network drive, sometimes the USB drive tries to assign the same drive letter.
If this is the only drive you’ve tried, the controller could be shot. You could probably pull the drive out and put it in a new enclosure and it might work fine. I’ve also seen power supplies for enclosures fail to the point that the drive would spin up but it would not work.
Nathan
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