My home PC, which ran Windows 11 Pro, 23H2, is very plain vanilla as far as installed applications go, so, for better or worse, I do not worry about updates from Microsoft. I did try to hide the ‘upgrade’ to 24H2, but in vain, as it was installed “for” me a few days ago. The only fallout thus far was that Microsoft Outlook 2019 refused to get my mail.
In March of 2014, Cox Cable sold off their email service to Yahoo. While I kept my old Cox email address, I now had to switch from Cox’s IMAP to Yahoo’s IMAP service. This worked fine until my forced upgrade. Now Outlook (Classic) will not connect to Yahoo, saying, usefully that “something went wrong”. By chance I found out from a friend that Outlook (New) would work. I tried this, and it is true, but I am not a fan of the new interface.
So I continued my quest for the answer. After hours of fruitless searching, I found a note from Microsoft, which had the error message I was getting, but, as I am an application programmer in C and not a network person, I was unsure if this note applied to my situation. The article suggested adding three registry keys, to modify the behavior of Outlook’s Autodiscovery process.
So, desperate, with nothing to lose, I added:
KEY: Computer\HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook\AutoDiscover
DWORD: ExcludeLastKnownGoodUrl
VALUE: 1
DWORD: ExcludeHttpsRootDomain
VALUE: 1
DWORD: ExcludeSrvRecord
VALUE: 1
and restarted ‘Outlook (Classic)’.
I then went to Outlook’s ‘File/Account Settings/Account Settings…’. I selected ‘Repair’, then fixed both the URLs for IMAP and SMTP. When done, instead of telling me ‘Something went wrong…’, it said ‘Done’.
I could then receive and send email. Yay!
Moderator’s Note: Edited the “KEY” path format so that the whole thing can be seen in the post. It was showing as cut off at the end of the path, so unable to see the entire path.
