• update to 2004 failed reset to previous Why?

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    #2295292

    I attempted to update to the 2004 edition. left it running and went to bed. In the morning I expected the computer to be on and ready for logon. It was off. when I started it I got the message that the update had failed and it was resetting to the previous version. Any idea why this happened and what I should do now?

    The computer is a Sony VAIO, Windows 10 version 1909 build 18363.959. 64 bit AMD chip.

    Thanks

    Ray R

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    • #2295308

      Updates are logged and if you read the log you should be able to see what hasn’t worked.
      Log file locations and description. How to analyze the logs is a link at the bottom of the article.

      cheers, Paul

    • #2297013

      This happened to me on 2 PCs, worked flawlessly on a third. Eventually figured out it was a lack of disk space on the o/s drive. I freed up around 60GB and tried again – worked like a charm.

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