Unable to create system restore point

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I noted on my wife’s laptop running Windows 10 (latest version) that unlike my desktop, I cannot create a system restore point.

I get 0X800700005 catch all error.  Access is denied.  Try again later.

I’ve tried:

1. stopping and starting volume shadow service
2. turning off and on the system protection for the drive
3. creating a new all powerful user (me specifically) with all access options enabled.

Numerous reboots and attempts but they all end again in the same error

Is creating a restore point just not possible anymore with Window 10 1909?

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No, it’s possible. I do a couple, either automatic or manual, each week.

Which antivirus or other third-party security software is in play? Tried disabling it temporarily?

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Thanks for the suggestion to disable my anti virus software (F-Secure).   I tried that just now and unfortunately still the same error.

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b

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Please boot into Safe Mode and try making a System Restore Point.

On permanent hiatus {with backup and coffee}
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It has never been possible to create a System Restore Point in Safe Mode of any Windows version, because Volume Shadow Service doesn’t run there.

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Could you start volume shadow or does it not run if you try.   Even so, it’s counter productive if I have to safeboot to create a restore point.

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I believe it fails with “Error 1084: This service cannot be started in safe mode”

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[geekdom]

Apologies for offering the suggestion to create a restore point in safe mode:

System Properties offer System Restore Points under normal start up:

————

System Properties do not offer System Restore Points under safe boot as there is no System Protection tab:

On permanent hiatus {with backup and coffee}
offline▸ Win10Pro 2004.19041.572 x64 i3-3220 RAM8GB HDD Firefox83.0b3 WindowsDefender
offline▸ Acer TravelMate P215-52 RAM8GB Win11Pro 22H2.22621.1265 x64 i5-10210U SSD Firefox106.0 MicrosoftDefender
online▸ Win11Pro 22H2.22621.1992 x64 i5-9400 RAM16GB HDD Firefox116.0b3 MicrosoftDefender

• This reply was modified 5 years, 1 month ago by geekdom.
• This reply was modified 5 years, 1 month ago by geekdom.
• This reply was modified 5 years, 1 month ago by geekdom.
• This reply was modified 5 years, 1 month ago by geekdom.
• This reply was modified 5 years, 1 month ago by geekdom.

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b

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No need to apologize … thanks for trying.     All solved now setting the proper permissions on the system volume info.

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Create a system image backup.
Follow through on the instructions in this article.
Error 0x80070005: the restore point could not be created. Access is denied
https://blog.errorkart.com/error-0x80070005-the-restore-point-could-not-be-created-access-is-denied/

If the outcome is unsuccessful go back a 2nd time and repeat the same procedure.
However, in step 3, select Delete all restore points for this drive.
— If you do not want to do Delete all restore points, let us know why.
After that select Disable system protection.

HP EliteBook 8540w laptop Windows 10 Pro (x64)

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Linda2019, WarningU2

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Thanks !   That worked perfectly.   I had forgotten about hidden files.     This seems like a bug to me that the administrator account would not have the ability to do this without changing the owner to everyone.    Really appreciate the help you can get here.   No matter what issue I have I know if I come to this forum I’ll get the right answer.   Worth every $ for membership.

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It is common for people to discover a problem that restoring could fix, but there is no restore point back that far.  It is also common that most people use only a very small portion of the disk space available on their drive.  By default, restore space allocation is pretty small.  Usually enough for about 3 or 4 restore points.

It is my standard practice to reset the space allotment for restore to a much bigger space — usually 30 g or more.  That way, you will always have a much higher probability of finding the restore point you need.

CT

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WarningU2

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With the size & performance of today’s drives, there’s virtually no downside to setting aside the space as CT says.

Of course, if you have some tortured 32GB unexpandable bit o’ happiness, well… you probably won’t be saving any restore points.

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Very valid suggestion Cdn Tech … thanks.  I upped my restore point storage allocation.

Here’s a stupid question … I have my user data on a separate drive E while my Windows system install is on C .   I have configured restore points for the C drive but should I also enable the E drive for the same?

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No, leave E: as is and back it up to an external disk instead.

cheers, Paul

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WarningU2, cmptrgy

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