TIFF Print Issue (XP Operating System SP2)

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Particia,

Which way did you send print job from application? As I understand, you selected Print from File menu, then pressed Printer Properties button, selected Tray 2, sent print job and it prints on lettersize paper from Tray 1 anyway, is it correct?

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Thanks for replying. And no, the user just sends it to print and on the NT operating system, the tray was automatically selected – i.e. 1st page from tray 1, the subsequent pages from tray 2 which is legal paper. We can go in and change the tray but the users in the real estate department don’t want to have to do that especially when they are dealing with so many faxes in closings, on a daily basis. I was thinking it was a Lexmark issue but this afternoon found out this occurs now on the HPs as well since we switched our O.S.

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It looks like a driver issue. Try to download and install the latest driver from Lexmark:

Lexmark X644e – Drivers and Downloads (I hope it is your model)

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Thank you. I did download the latest driver but no luck. I have been told it is definitely an Operating System issue as as hardware isn’t my strong point I really don’t know what to think. Nevertheless I’ll keep it on my hot list and watch for further information.

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We have Lexmark 644

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