G’day
I have been happily using Thunderbird for the past year or so without any problems.
A couple of weeks back, my Windows 10 desktop PC suffered a heart attack.
During it’s stay in hospital, a new hard disk was fitted, with my contents then reloaded.
Unfortunately, it has become my task to reinstall and reload my Thunderbird email application.
Okay …shouldn’t be a problem …
I go to the Thunderbird ‘Setting up your existing email address’ screen.
I fill in the relevant boxes for name, email address, and password.
I then hit the ‘Continue’ button.
At this point a message saying ‘Looking up configuration’ appears, along with progress dots.
After a few moments, a green message box appears with a tick and a message in it saying .. ‘Configuration found by trying common server names’.
Beneath that message it has two options available.
The first option is IMAP (which has been auto selected).
The second option is POP3 (which is not auto selected).
I then hit the ‘Done’ button.
A message appears saying .. ‘Checking password’, … along with progress dots.
After a few moments, “Checking password’ is now ticked and in a green box.
Simultaneously, a yellow box appears beneath it saying ..’Unable to log in at server. Probably wrong configuration, user name, or password’.
I then re-hit the blue ‘Done’ button to which it repeats the above result.
Can anybody here possibly help me resolve this situation ??
