• Thousands Of PayPal Accounts Hacked—Is Yours One Of Them?

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    #2525339

    https://www.documentcloud.org/documents/23578067-paypal-notice

    NOTICE OF SECURITY INCIDENT

    Dear <First Name>,

    Protecting the security of our customers’ information is very important to us. We are writing to inform you about an incident that may have impacted your PayPal account. We want to make clear at the outset that keeping your personal data safe and secure is and will continue to be a priority moving forward.

    WHAT HAPPENED?

    On December 20, 2022, we confirmed that unauthorized parties were able to access your PayPal customer account using your login credentials. We have no information suggesting that any of your personal information was misused as a result of this incident, or that there are any unauthorized transactions on your account. There is also no evidence that your login credentials were obtained from any PayPal systems. Based on PayPal’s investigation to date, we believe that this unauthorized activity occurred between December 6, 2022, and December 8, 2022, when we eliminated access for unauthorized third parties. During this time, the unauthorized third parties were able to view, and potentially acquire, some personal information for certain PayPal users. We have not delayed this notification as a result of any law enforcement investigation.

    WHAT INFORMATION WAS INVOLVED?

    The personal information that was exposed could have included your name, address, Social Security number, individual tax identification number, and/or date of birth…

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    • #2525488

      Is that report even real or is it just a template that PP use when they identify unathorised access?

      cheers, Paul

      1 user thanked author for this post.
      • #2525611

        Statement sounds like it was written by a lawyer trying to shield PayPal from liability, not by someone who was sincerely trying to repair the damage done.

        Group "L" (Linux Mint)
        with Windows 10 running in a remote session on my file server
    • #2525608

      We have no information suggesting that any of your personal information was misused as a result of this incident, or that there are any unauthorized transactions on your account. There is also no evidence that your login credentials were obtained from any PayPal systems.

      “We have no information suggesting…” – in other words, they just don’t know for sure what is being done with your personal information.

      I shut down my PayPal account several months ago. I hope my information wasn’t still in their database when the hacking occurred.

      Group "L" (Linux Mint)
      with Windows 10 running in a remote session on my file server
      1 user thanked author for this post.
    • #2525621

      Is that report even real

      This is not a report. This is a copy of email received by PayPal customers.

    • #2525657

      This is a copy of email received by PayPal customers.

      Is it? It looks to me more like a letter sent via physical mail.

      Has anyone here received this notice? My wife and I both have PayPal accounts, and she manages another account for a local charity she’s involved with. However, our three accounts have received no email nor physical mail from PayPal (other than the ubiquitous “sign up for a PayPal credit card” junk mail the post office always delivers). That leads me to only three conclusions:

      • the letter is fake;
      • the letter is real and our three copies are “in the mail” and haven’t been delivered yet;
      • the letter is real but none of our three accounts were part of the breach.

      So I’m not sure what to make of this report. It would help to know if others have received this notice from PayPal. If it’s real, how widespread is this?

       

      • #2526079

        I have a Paypal account  but I did not receive that email nor a letter about that topic.

        • #2526094

          This only affected a tiny percentage of their users.

    • #2525739

      This is a copy of email received by PayPal customers

      No, it’s a template for a mail out, as can be seen from the screenshot.

      PP

      cheers, Paul

    • #2525760

      So I’m not sure what to make of this report. It would help to know if others have received this notice from PayPal. If it’s real, how widespread is this?

      I have a PayPal account. I’ve received no email nor physical notification of any such breech (although, I’m currently in the middle of a change of country, so it’s possible that there’s a letter waiting at my old address)

      Until I hear anything more concrete I’m filing this under “vaguely concerning, but nothing to panic about yet”

      (I’ll change my password though)

    • #2525846

      I don’t have PayPal and my worry bin is full.

      Is there any independent documentation that such a notice is genuine and has been mailed to PayPal customers?

      On permanent hiatus {with backup and coffee}
      offline▸ Win10Pro 2004.19041.572 x64 i3-3220 RAM8GB HDD Firefox83.0b3 WindowsDefender
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    • #2525925

      According to the Forbes article, “The official notification [has] been sent to all affected account holders”, and “The total number of accounts that were accessed […] is reported as being 34,942.”

      That puts a lot of perspective on the issue. With over 425 million active users, math tells me the breach affected only about 0.008% of users.

      That explains why any individual user is highly unlikely to get a notice. Nothing here worth getting worked up about.

       

      4 users thanked author for this post.
    • #2526056

      That explains why any individual user is highly unlikely to get a notice. Nothing here worth getting worked up about.

      I thank you for the perspective. It appears that the Gods of Panic and Fear (Phobos and Deimos?) have been appeased and put down. .008%. Hmm.

      This is one of the happier times when the howling in the Security Media came to less than The Initial Awful Dread. I find that certain sources in The Security Media, besides being very useful, can sometimes go off the deep end in initial reportage. Not always, not even mostly. But sometimes. And that, sometimes, seems too often.

      IMHO.

      Win7 Pro SP1 64-bit, Dell Latitude E6330 ("The Tank"), Intel CORE i5 "Ivy Bridge", 12GB RAM, Group "0Patch", Multiple Air-Gapped backup drives in different locations. Linux Mint Newbie
      --
      "The more kinks you put in the plumbing, the easier it is to stop up the pipes." -Scotty

    • #2526446

      the breach affected only about 0.008% of users

      Consistent with users reusing passwords that have been exposed in breaches.

      Get a password manager and use it.

      cheers, Paul

      1 user thanked author for this post.
    • #2527747

      This is one of the happier times when the howling in the Security Media came to less than The Initial Awful Dread.

      A single small breach is usually followed by an bigger breach.

      https://www.askwoody.com/forums/topic/t-mobile-has-been-hacked-again-impacting-37-million-accounts/

      https://www.askwoody.com/forums/topic/u-s-water-and-wastewater-systems-wws-sector-facilities-breached-multiple-time/

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