the names under the desktop icons has changed.

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When i turned on the computer yesterday all the names under the icons where symbols.  I have never seen that before, When i hit the start button to look at programs its all symbols and cant be read. check on the web, but nothing concrete.  Any help would be appreciated. Updated graphics card, no help.

Ryzen 7 1700 –  Gigabyte gtx 1060 ti – 32mg ram msi x370 motherboard samsung ssd 1 tb.

 

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What Edition of Wind10 (Home or Pro)?
What version of Win10 (21H1, 21H2, 22H2)?
What Build?
Type winver in the search box and press Enter.

What changes have you made lately? Updates? Installed new program, driver?

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win 10 pro  21H2

 

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The full information, please. Here’s an example:

Win11Pro 22H2 (OS.Build 22621.900)

On permanent hiatus {with backup and coffee}
offline▸ Win10Pro 2004.19041.572 x64 i3-3220 RAM8GB HDD Firefox83.0b3 WindowsDefender
offline▸ Acer TravelMate P215-52 RAM8GB Win11Pro 22H2.22621.1265 x64 i5-10210U SSD Firefox106.0 MicrosoftDefender
online▸ Win11Pro 22H2.22621.1992 x64 i5-9400 RAM16GB HDD Firefox116.0b3 MicrosoftDefender

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While I’m not familiar with your issue, I would grab a backup if you don’t have a recent one and do thorough scans with A/V malware programs

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Sounds like your default font has either gotten corrupted or something changed it to a non-standard font that doesn’t include letters.

I’d suggest you check to see what font your system is set to use and, if it’s the standard font, replace it with a copy from either your backup or another Win10 PC.

If it’s been changed to something else, switch it back.

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You could try these two things:

First:
From CMD (wih full administrators priviledges):
dism /online /cleanup-image /restorehealth

After DISM run:
sfc /scannow

Desktop mobo Asus TUF X299 Mark 1, CPU: Intel Core i7-7820X Skylake-X 8-Core 3.6 GHz, RAM: 32GB, GPU: Nvidia GTX 1050 Ti 4GB. Display: Four 27" 1080p screens 2 over 2 quad.

1 user thanked author for this post.

Coldheart9020

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Hello,  an update. First, thanks for the help. After I posted I ran Maleware Bytes and did something else and the symbols were gone. Tried DISM cmd and got an error 78. Ran sfc/scannow and did not come up with much. Now the issue is very tiny letters and words and when I open edge, firefox, or chrome, the windows are extra large and do not fit on screen normally.

Thanks for your time,

Russ

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Sounds like your screen resolution is set too high (i.e. it’s set for 3840 x 2160 when your monitor only supports up to 1920 x 1080.)

Having it set higher that the monitor can support will cause those exact symptoms and the solution is to set it back to whatever resolution your monitor actually supports.

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A little research suggests you are seeing DISM Error 87:

Often the DISM error 87 is a case of an incorrectly formatted command. Make sure to verify the command for incorrect spacing to execute it without the error. Also, run the DISM command in an elevated Command Prompt to fix any permission issues.

Source:
https://www.makeuseof.com/windows-dism-error-87/

On permanent hiatus {with backup and coffee}
offline▸ Win10Pro 2004.19041.572 x64 i3-3220 RAM8GB HDD Firefox83.0b3 WindowsDefender
offline▸ Acer TravelMate P215-52 RAM8GB Win11Pro 22H2.22621.1265 x64 i5-10210U SSD Firefox106.0 MicrosoftDefender
online▸ Win11Pro 22H2.22621.1992 x64 i5-9400 RAM16GB HDD Firefox116.0b3 MicrosoftDefender

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Hello,

Thxs to all with suggestions. Unfortunately they did not work because I was missing a file and had to do a complete reinstall. Now I have to install everything. Trying to figure out how to retrieve windows.old and put it back on computer for all my pics and documents.

Thanks again,

Russ

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