Template Displays Only Latin lower-case y diaeresi

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Hello everyone,

A client has templates that when opened on their laptop (Windows XP Pro) displays an entire of only

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My guess is that the association for .dot files has gone astray. Does the following help?

– Quit all instances of Word.
– Select Start | Run…
– Type winword /r
– Press Enter.
– Check whether the behavior persists.

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Hi Hans,

Thanks so much. Although we tried that, neither the user and I have the Admin Permissions to execute that command (we being in a networked, controlled environment), we did find a work around that got the user going again!

I copied all the templates to my PC, completed a “File | Save as” and now when copied back to the user, teh templates are all back to normal!

Cheers,
Rich

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