T-Mobile 5G Wireless Internet

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I have a Dell desktop running W10 hooked to the net via the T-Mobile 5G wireless internet.

Periodically when either browsing the net using Chrome or going through e-mails I get notifications that I am no longer connected to the Net.  The ‘internet’ icon, most of the time,  shows that I am connected.  Running the ‘Troubleshooter’ more often than not doesn’t find any issues..  The computer may be actively running a YouTube video at the time.  My television is frequently displaying a show from Netflix or Peacock at the time.

What aspect of the equation is failing.  W10?  T-Mobile?  Something else?

 

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What is giving you the notification? A popup from the tray? This will be Windows deciding it can’t see whatever internet address it uses to test connections.

Most likely it is a DNS lookup failure and you would see it in your browser if you try to connect to a new site (e.g. grc.com).

cheers, Paul

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In my experience, it is likely T-Mo. I also have T-Mo internet and occasionally we get that message while watching something on Roku or one of our other streaming services. It seems to happen mostly on weekends or in the evening when I believe the traffic to the tower is high and T-Mo, using a dynamic IP, switches to a less crowded tower – momentarily showing that disconnected message.

I check my gateway and it either shows no signal – which I then wait a few minutes and it comes back on – or I restart that device, or it shows connected, in which case I turn off the TV/Roku etc and turn it back on and then it seems to be fine.

Sometimes this also affects my laptop – but seems to correct itself in a minute or two.

Yours may be a different cause, but I’ve found this behavior with T-Mo since we got it in the fall. Not often, but usually when it seems that “everyone” is online. Also very occasionally with my laptop around 9 am when our school is getting online and businesses are opening, too.

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WSmmi16, AlphaCharlie

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Paul T wrote:

What is giving you the notification? A popup from the tray? This will be Windows deciding it can’t see whatever internet address it uses to test connections.

Most likely it is a DNS lookup failure and you would see it in your browser if you try to connect to a new site (e.g. grc.com).

cheers, Paul

Most frequently – I am going through various e-mail accounts – between one e-mail and the next.

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Sounds like a DNS failure because you need to connect to the different mail servers.
Same as experienced by @lhiggins.

cheers, Paul

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We used T-Mobile home internet in Florida for two seasons and gave up on them. The speeds were completely unreliable. Several times each day the internet would be almost unusable and streaming TV impossible. The only reason we kept it that long was repeated assurances by T-Mobile that they were working on improving the reliability and adding capacity.  T-Mobile may have done that, but they also must have increased the number of users so that the improvements were moot.

--Joe

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windbg

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