System image says empty folder?

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Windows 10 Home   Version 21H2  OS Build 19044.1889

I have two WD 2TB external portable hard drives and have tried to create a system image of my laptop using Back Up and Restore (Windows 7), create a system image on both of my WD external drives, and it says backup completed.

I then decided to check the external drives by using File Explorer and when I hold the mouse over Windows Image Backup Folder it says empty folder. I then tried to open the folder but it says, ‘You don’t currently have permission to access this folder. Click to continue, which I did and every folder is empty.

I’m not au fait with computer jargon, so hope someone will be able to help me.

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Your WindowsImageBackup folder should not be empty. It should look something like this:

That said, the last time I attempted a system image restore from the Microsoft Legacy Backup (Windows 7), the system image restore was unable to complete.

I have since gone with Macrium Reflect Free for backup operations:
https://www.macrium.com/reflectfree

There are other third-party backup programs available as wells.

On permanent hiatus {with backup and coffee}
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Use one of the free 3rd party backup apps, like MiniTool ShadowMaker. They are much better than the Windows backup.

cheers, Paul

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