Sysprep issue

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I’ve got an issue with sysprep. Here’s the logs:

2025-03-07 14:07:22, Info SYSPRP ========================================================
2025-03-07 14:07:22, Info SYSPRP === Beginning of a new sysprep run ===
2025-03-07 14:07:22, Info SYSPRP ========================================================
2025-03-07 14:07:22, Info [0x0f004d] SYSPRP The time is now 2025-03-07 14:07:22
2025-03-07 14:07:22, Info [0x0f004e] SYSPRP Initialized SysPrep log at C:\Windows\System32\Sysprep\Panther
2025-03-07 14:07:22, Info [0x0f0054] SYSPRP ValidatePrivileges:User has required privileges to sysprep machine
2025-03-07 14:07:22, Info [0x0f007e] SYSPRP FCreateTagFile:Tag file C:\Windows\System32\Sysprep\Sysprep_succeeded.tag does not already exist, no need to delete anything
2025-03-07 14:07:22, Warning SYSPRP WinMain: File operations pending
2025-03-07 14:07:22, Info [0x0f003d] SYSPRP WinMain:Displaying dialog box for user to choose sysprep mode…
2025-03-07 14:07:29, Info [0x0f00d7] SYSPRP WinMain:Pre-validing ‘cleanup’ internal providers.
2025-03-07 14:07:29, Info SYSPRP RunDlls:Running platform actions specified in action file for phase 3
2025-03-07 14:07:29, Info SYSPRP SysprepSession::CreateSession: Successfully created instance with action file C:\Windows\System32\Sysprep\ActionFiles\Cleanup.xml, and mode <null>
2025-03-07 14:07:29, Info SYSPRP SysprepSession::Validate: Beginning action execution from C:\Windows\System32\Sysprep\ActionFiles\Cleanup.xml
2025-03-07 14:07:29, Info SYSPRP SysprepSession::CreateXPathForSelection: Sysprep mode in registry is <null>
2025-03-07 14:07:29, Info SYSPRP SysprepSession::CreateXPathForSelection: Processor architecture in registry is AMD64
2025-03-07 14:07:29, Info SYSPRP ActionPlatform::LaunchModule: Executing method ‘Sysprep_Clean_Validate_Opk’ from C:\Windows\System32\spopk.dll
2025-03-07 14:07:29, Info CSI 00000001 Shim considered [l:123]’\??\C:\WINDOWS\WinSxS\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.26100.3189_none_a548e96177328fe3\wcp.dll’ : got STATUS_SUCCESS
2025-03-07 14:07:30, Info SYSPRP Sysprep_Clean_Validate_Opk: Successfully validated reserves state on the machine for entering audit mode.
2025-03-07 14:07:30, Info SYSPRP ActionPlatform::LaunchModule: Successfully executed ‘Sysprep_Clean_Validate_Opk’ from C:\Windows\System32\spopk.dll
2025-03-07 14:07:30, Info [0x0f00d7] SYSPRP WinMain:Pre-validing ‘generalize’ internal providers.
2025-03-07 14:07:30, Info SYSPRP RunDlls:Running platform actions specified in action file for phase 1
2025-03-07 14:07:30, Info SYSPRP SysprepSession::CreateSession: Successfully created instance with action file C:\Windows\System32\Sysprep\ActionFiles\Generalize.xml, and mode <null>
2025-03-07 14:07:30, Info SYSPRP SysprepSession::Validate: Beginning action execution from C:\Windows\System32\Sysprep\ActionFiles\Generalize.xml
2025-03-07 14:07:30, Info SYSPRP SysprepSession::CreateXPathForSelection: Sysprep mode in registry is <null>
2025-03-07 14:07:30, Info SYSPRP SysprepSession::CreateXPathForSelection: Processor architecture in registry is AMD64
2025-03-07 14:07:30, Info SYSPRP ActionPlatform::LaunchModule: Executing method ‘ValidateBitLockerState’ from C:\Windows\System32\BdeSysprep.dll
2025-03-07 14:07:30, Info SYSPRP ActionPlatform::LaunchModule: Successfully executed ‘ValidateBitLockerState’ from C:\Windows\System32\BdeSysprep.dll
2025-03-07 14:07:30, Info SYSPRP ActionPlatform::LaunchModule: Executing method ‘SysprepGeneralizeValidate’ from C:\Windows\System32\AppxSysprep.dll
2025-03-07 14:07:30, Info SYSPRP Entering SysprepGeneralizeValidate (Appx) – validating whether all apps are also provisioned.
2025-03-07 14:07:30, Error SYSPRP Package Microsoft.WidgetsPlatformRuntime_1.6.2.0_x64__8wekyb3d8bbwe was installed for a user, but not provisioned for all users. This package will not function properly in the sysprep image.
2025-03-07 14:07:30, Error SYSPRP Failed to remove apps for the current user: 0x80073cf2.
2025-03-07 14:07:30, Error SYSPRP Exit code of RemoveAllApps thread was 0x3cf2.
2025-03-07 14:07:30, Error SYSPRP ActionPlatform::LaunchModule: Failure occurred while executing ‘SysprepGeneralizeValidate’ from C:\Windows\System32\AppxSysprep.dll; dwRet = 0x3cf2
2025-03-07 14:07:30, Error SYSPRP SysprepSession::Validate: Error in validating actions from C:\Windows\System32\Sysprep\ActionFiles\Generalize.xml; dwRet = 0x3cf2
2025-03-07 14:07:30, Error SYSPRP RunPlatformActions:Failed while validating Sysprep session actions; dwRet = 0x3cf2
2025-03-07 14:07:30, Error [0x0f0070] SYSPRP RunDlls:An error occurred while running registry sysprep DLLs, halting sysprep execution. dwRet = 0x3cf2
2025-03-07 14:07:30, Error [0x0f00d8] SYSPRP WinMain:Hit failure while pre-validate sysprep generalize internal providers; hr = 0x80073cf2
2025-03-07 14:07:32, Info [0x0f0052] SYSPRP Shutting down SysPrep log
2025-03-07 14:07:32, Info [0x0f004d] SYSPRP The time is now 2025-03-07 14:07:32

 

I’ve tried both:

Remove-AppxProvisionedPackage -PackageName Microsoft.WidgetsPlatformRuntime_1.6.2.0_x64__8wekyb3d8bbwe

Remove-ProvisionedAppxPackage -PackageName Microsoft.WidgetsPlatformRuntime_1.6.2.0_x64__8wekyb3d8bbwe

 

Both give an error and fail to remove the errant package. Any ideas

 

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Replies

Did you try?

https://answers.microsoft.com/en-us/windows/forum/all/trouble-with-sysprep-on-w11-24h2-sysprep-fails/721c6fed-467a-4c47-b992-5effabb0b4cc

My current list looks like this.

Remove-AppxPackage -Package Microsoft.OutlookForWindows_1.2023.1129.100_x64__8wekyb3d8bbwe

Remove-AppxPackage -Package Microsoft.WidgetsPlatformRuntime_1.6.1.0_x64__8wekyb3d8bbwe

Remove-AppxPackage -Package MicrosoftTeams_24277.3102.3183.2670_x64__8wekyb3d8bbwe

Remove-AppxPackage -Package Microsoft.Copilot_1.1.8.0_neutral__8wekyb3d8bbwe

Susan Bradley Patch Lady/Prudent patcher

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I’m getting:

Remove-AppxPackage Microsoft.WidgetsPlatformRuntime_1.6.2.0_x64__8wekyb3d8bbwe Remove-AppxPackage : Deployment failed with HRESULT: 0x80073CF1, Package was not found. Windows cannot remove Microsoft.WidgetsPlatformRuntime_1.6.2.0_x64__8wekyb3d8bbwe because the current user does not have that package installed. Use Get-AppxPackage to see the list of packages installed.
NOTE: For additional information, look for [ActivityId] 4ae273d7-8fa8-000c-aab7-e24aa88fdb01 in the Event Log or use
the command line Get-AppPackageLog -ActivityID 4ae273d7-8fa8-000c-aab7-e24aa88fdb01
At line:1 char:1
+ Remove-AppxPackage Microsoft.WidgetsPlatformRuntime_1.6.2.0_x64__8wek …
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
+ CategoryInfo : ObjectNotFound: (Microsoft.Widge…__8wekyb3d8bbwe:String) [Remove-AppxPackage], PSInval
idOperationException
+ FullyQualifiedErrorId : DeploymentError,Microsoft.Windows.Appx.PackageManager.Commands.RemoveAppxPackageCommand

 

I tried removing the same package on the other 2 users I have (one local) and 2 domain to be sure and it isn’t working…

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Finally got it. I sure wish Microsoft would simply fix Sysprep to remove all garbage that gets in the way of its being functional at all.

I removed Microsoft.WidgetsPlatformRuntime_1.6.2.0_x64__8wekyb3d8bbwe and CoPilot via

Remove-AppxPackage -Package <PackageFullName> -AllUsers
and
Remove-AppxProvisionedPackage -Online -PackageName

 

Then Sysprep worked fine. Thanks for your help Susan!

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