• Stop error BSOD

    Author
    Topic
    #422503

    I am trying to fix my Father in laws PC, on startup you get the BSOD with
    the following Stop error :- 0x0000006B (0xC000009C,0x00000002,0x00000000,0x00000000)
    PROCESS1_INITIALIZATION_FAILED.

    He has not added any new software or hardware and says that he had left it
    on for a period of time and had the BSOD when he returned to it.
    I am unable to start the PC either in safe mode or by using the last known
    good config.

    Paul

    Viewing 1 reply thread
    Author
    Replies
    • #963963

      Maybe someone will come to the thread with an analysis of the stop error, I don’t usually bother trying to track error codes down. But it sounds like something in hardware if the BSOD came during a running-but-idle period. Can you locate a bootable floppy disk, like an old DOS boot floppy? If so, try to start the machine with that. If something’s wrong in hardware, this should fail also. Then the search will be on! You’ll need to open the machine and (maybe) start by removing and re-seating the RAM sticks and checking all cable connectors to see if they are tight and well seated. Something could have worked its way loose. This may be only a start!

      • #964036

        I have used an old win98 startup floppy and it boots ok to the A prompt I can then view the files on the C & D partitions OK.

        Paul

    • #963998

      The only thing I could find was about a problem with Windows Embedded and missing a file system object. So, could be NTLDR is corrupt. You could try a repair install if you have a Win2k CD that is the same service pack as what is/was running.

      Joe

      --Joe

      • #964168

        Although I was able to use an old win98 startup disk, I could not use the 4 install floppy disks for win2k. I then copied NTLDR & NTDETECT.COM files from another win2k PC put them on my faulty machine and this allowed me to use the 4 install floppy disks which then meant I could get to the win2k install CD and use the repair option. After running the repair option at least twice I managed to get win2k back up and running, although I had to do a re-install of MS office 2000 and spend a long time trying to recover outlook express.
        Got there in the end thanks all for your assistance.
        Paul

        • #964194

          Glad you got it worked out. Sorry you had to reinstall though. Did you try to boot the system after you copied NTLDR & NTDETECT.COM but before the repair? I would have thought that if they were the problem just restoring those two would’ve enabled a boot again.

          Joe

          --Joe

          • #964652

            Yes I did try to boot the system after I had copied NTLDR & NTDETECT.COM and before I attempted the repair but I had the same problem. I have now moved the PC back to my Father In Law (1.5hr journey) and thought I only had to re-install his broadband modem (I had used it ok on a LAN at my house) but I have now got problems with the Dial Up Networking in w2k. The drivers for the modem install ok but there is no dial up connection been setup and I am unable to create one manually.

    Viewing 1 reply thread
    Reply To: Stop error BSOD

    You can use BBCodes to format your content.
    Your account can't use all available BBCodes, they will be stripped before saving.

    Your information: