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Patch reliability is unclear. Unless you have an immediate, pressing need to install a specific patch, don't do it. |
When I got Verizon Fios Internet I also got my standard home wired phone connected to the Fios too. It works okay but now the volume is very loud. It’s so loud you have to hold the phone away from your ear. Has anyone experienced this or know what to do about it? I’ve got the phone’s volume control turned down as low as it goes and it’s still very loud!
Most likely the RX gain (receive dB) in the FiOS modem is set too high and, unless you have access to the modem settings and know exactly what you’re doing, messing with it could make things even worse.
It’s also highly likely Verizon will simply “overwrite” any change you make during their next remote update cycle used to ensure their modem continues to work properly.
I suggest contacting Verizon FiOS support to let them know about your issue and have them turn the RX gain down to a more usable level for your particular phone.
Doing that would also mean the new setting will have been saved in their system as applicable for your modem so it should stay the same during the next update cycle.
Most likely the RX gain (receive dB) in the FiOS modem is set too high and, unless you have access to the modem settings and know exactly what you’re doing, messing with it could make things even worse.
Fios handles POTS with VOIP, and they do not have modems. They supply an ONT (Optical Network Terminal) and a router. It’s not like cablecos modems with phone service built in.
My FIOS ‘ONT’ has my phone RJ !! plugged into it. I guess the ‘modem’ part is integrated into it.
Look at Posts #2653062 and #2653401 below. My phone line is plugged into L1 on this ONT.
What I don’t have to put up with just to try and have what I took for granted in the 1960’s! Still researching.
What I don’t have to put up with just to try and have what I took for granted in the 1960’s! Still researching.
I think what you are seeing is the demise of POTS. I think most young people today skip the home phone and use their cell for everything. It is possible that you could call Verizon to install a true POTS landline.
Where I am in the U.S. Verizon is already not doing any service calls on POTS. My original POTS line was working just fine until one day I picked up the phone and there was nothing, it was dead. I called Verizon and got their usual answer – “We don’t provide service for copper land lines anymore”. I was told I could get Fios and since I wanted Fios anyway, I got it and added the phone to it.
Yes indeed, I’ve been aware of the demise of POTS for some time now. One upside to this is that I no longer have to pay “Long Distance” charges within the U.S. That is great.
ONT’s simply provide a fiber ⇒ ethernet connection and aren’t capable of any sort of VoIP (Voice over Internet Protocol) connection for a phone!
I have Fios but I do not have Fios Digital Voice. I just know that you can use any router you want. According to Verizon, the ONT does supply the FDV. https://community.verizon.com/t5/Fios-Digital-Voice-and-POTS/hardware-installation-question/td-p/1578755
If you get the Fios Digital Voice this is a Voip but the software is handled at the ONT. You do not have to plug your phones into a modem as you would use your existing phone jacks in the house. We connect the existing copper wire up to the ONT.
Frank_VZ
Here is a press release https://www.verizon.com/about/news/press-releases/fios-digital-voice-heres-how-it-works
And here is a picture of my ONT with the RJ11 jacks.
This back box looks exactly like what I have installed on a wooden board in the basement, and this is where my phone line is connected (L1). It also has the Internet connection line running up to the “modem”/router upstairs. I don’t see anything adjustable on the outside, and a Youtube video only describes what the you see on the outside and what the LED lights indicate on the other side. They don’t say what that little clear opening is for and that intrigues me, but I dare not fool around with this unless I could be absolutely sure of what I was doing.
This back box looks exactly like what I have installed on a wooden board in the basement, and this is where my phone line is connected (L1). It also has the Internet connection line running up to the “modem”/router upstairs.
The coax on the left also connects to the router for MoCA and QAM, since I have TV and Internet, no FDV phone.
You should really force Verizon fix your service. Maybe it needs a new ONT. If not, look at alternatives. For example, I currently use the VOIP service Ooma, where I am Grandfathered in on their free, no tax service. (They still say it is free after paying for the adapter, but they now charge monthly taxes.) But, I would first demand support if FDV is what you want.
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