• So far Outside the BOX it’s UNBELIEVEABLE but it’s TRUE!

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    #2644028

    HP to go to a subscription model for printing!

    HP you are dead to me! It’s been coming but HP printers have been junk for years and forcing you to use their overpriced ink was the pits. Now back in the day they had to pry my LaserJet II out of my hands! This is mismanagement on such a scale I’d be surprised if it didn’t sink the company. I’d certainly sell any HP stock, if I owned any and thankfully I don’t!

    May the Forces of good computing be with you!

    RG

    PowerShell & VBA Rule!
    Computer Specs

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    • #2644054

      Hi RG! I’m with you on the dislike of a subscription model for getting basic supplies such as printer ink! But, please read on.

      I looked into it out of curiosity, and it does sound like the subscription model is HP’s idea for the future, starting with some smaller steps today.

      FOR NOW, the way it works is that you must select one of 3 different printers offered for the program on their web site, and then select the subscription model you want. For this monthly payment, they make it sound like you’ll never have to worry about printing issues of any kind going forward, which is true. For the monthly $, you’ll get ink literally as you run out or run low, and if the printer acts up their tech support is supposed to be a 24/7 phone call away.

      This subscription model appears tied only to one of the three printers mentioned as part of the program on their web site, so I’m guessing that it’s not available with a printer that is bought in the brick and mortar retail channel. FOR NOW.

      If HP has enough success with their subscription sales model, the other printer manufacturers might decide to follow suit, albeit in their own way (GULP!!).

      4 users thanked author for this post.
    • #2644071

      Bob,

      Yeah, it sounds ok you’ll never run out of ink…However, that’s because you only get a limited number of pages per month go over that limit and it becomes like the cell plans from the big providers sure for $30 will give you a whopping 10MB! Those overage fees will kill a lot of people. So your kid decides to print out the manual for some new tech device or game, there goes your monthly allotment and you probably won’t know it happened until you get your dunning notice to pay up. And don’t forget if you print zero pages you still pay the subscription fee for that month and it sure didn’t mention anything about roll-over, Oh Yeah that was only an oversight SURE!

      May the Forces of good computing be with you!

      RG

      PowerShell & VBA Rule!
      Computer Specs

      4 users thanked author for this post.
    • #2644125

      This is mismanagement on such a scale I’d be surprised if it didn’t sink the company.

      It’s worse than you think.  A few months ago my Officejet 8600 All-in-One disconnected from my network, and though my network could see it, it couldn’t connect.  So I bought a Deskjet 4100 to replace it.  It came with a free 90 day enrollment in Smart Printing (I think that’s what they called it) that would keep track of my ink and keep me supplied.

      A little over a month later, I got replacement ink cartridges in the mail, but didn’t need them.  I still haven’t had to replace the original cartridges.  So I cancelled the free trial.  Shortly after cancellation was confirmed by email, I got another email stating that the replacement cartridges I had received could no longer be used, since I had cancelled the Smart Printing service.

      So, when I do run out of ink, I’ll be brick & mortar shopping for ink, or another printer if replacement cartridges aren’t available.

      Always create a fresh drive image before making system changes/Windows updates; you may need to start over!
      We all have our own reasons for doing the things that we do with our systems; we don't need anyone's approval, and we don't all have to do the same things.
      We were all once "Average Users".

      6 users thanked author for this post.
    • #2644147

      HP you are dead to me!

      I get it.

      Inkjet printers seem to be almost loss leaders because the business model is selling replacement ink.  Just like the “razor and blades” model, and even the gaming industry.  Entry level game consoles are often sold at a low price, with the expectation that profits will be made from the sales of games.

      Desktop Asus TUF X299 Mark 1, CPU: Intel Core i7-7820X Skylake-X 8-Core 3.6 GHz, RAM: 32GB, GPU: Nvidia GTX 1050 Ti 4GB. Display: Four 27" 1080p screens 2 over 2 quad.

      • #2644296

        I get it.

        It’s more insidious than that.

        hp-ripoff

        hp-ripoff1

        I cancelled the service, hp cancelled the unused cartridges in my possession.  If I were to install them in the printer, it would not print.

        Always create a fresh drive image before making system changes/Windows updates; you may need to start over!
        We all have our own reasons for doing the things that we do with our systems; we don't need anyone's approval, and we don't all have to do the same things.
        We were all once "Average Users".

        4 users thanked author for this post.
        • #2644363

          That’s crazy!

          MacOS iPadOS and sometimes SOS

        • #2689711

          I cancelled the service, hp cancelled the unused cartridges in my possession. If I were to install them in the printer, it would not print.

          About a month ago, my printer ran out of ink.  I already had the “Instant ink” cartridges, so before I trudged off to Walmart, I plugged those in and gave them a try.  I’ve already blocked my printer from internet access.  All I have to do to get a print is to wake the printer.  HP doesn’t know what the printer is doing.

          Always create a fresh drive image before making system changes/Windows updates; you may need to start over!
          We all have our own reasons for doing the things that we do with our systems; we don't need anyone's approval, and we don't all have to do the same things.
          We were all once "Average Users".

          2 users thanked author for this post.
    • #2644464

      Wow. Thank you. I’m with you. Just recently I bought an Epson ET-2400.

      We’re right now in Mexico. Today I meandered through a little, local stationery store,. They’ve a similar but more expensive version of the printer on their shelf (new, in a box), awaiting its first owner. We’ve another Epson is storage we aren’t using right now.

      So far, so good, on both the printers we own. When I bought this Epson a few months ago I shopped both HP and Brother. Of course I’m glad I turned down the HPs.

      Human, who sports only naturally-occurring DNA ~ oneironaut ~ broadcaster

      2 users thanked author for this post.
    • #2644863

      I’ve had two Epson printers, an all-in-one and a professional grade plus a couple of Canon Printers still in operation, one is a classic no brainer function and the Canon air printer came with all the necessary tools needed for USB hookup and WiFi. Both are older models and work very well with the Win7, and apple devices for air. I’ve steered clear of HP printers since seeing my stepdad go through a load of frustration over ink issues, and that was back in 2008.

      MacOS iPadOS and sometimes SOS

    • #2645364

      Thus reminded me of getting a paint job done.

      zeddy

      4 users thanked author for this post.
    • #2645753

      More UNBELIEVEABLE… HP will also let you RENT printers but it monitors them.

      https://www.ghacks.net/2024/03/04/hps-all-in-plan-will-let-you-rent-printers-but-it-monitors-them/

      Desktop Asus TUF X299 Mark 1, CPU: Intel Core i7-7820X Skylake-X 8-Core 3.6 GHz, RAM: 32GB, GPU: Nvidia GTX 1050 Ti 4GB. Display: Four 27" 1080p screens 2 over 2 quad.

      1 user thanked author for this post.
    • #2654683

      Unreal. Gives a new meaning to what my old Economics teacher called “Predatory Economic Systems”; they squeeze harder, and harder, and harder, because they only want one thing:

      More.

      Win7 Pro SP1 64-bit, Dell Latitude E6330, Intel CORE i5 "Ivy Bridge", 12GB RAM, Group "0Patch", Multiple Air-Gapped backup drives in different locations. Linux Mint Greenhorn
      --
      "The more kinks you put in the plumbing, the easier it is to stop up the pipes." -Scotty

      1 user thanked author for this post.
    • #2654687

      Don’t let the Predator win.

      zeddy

    • #2654753

      Yesterday I watched a YouTube video on tightening up security on the home LAN, which concentrated primarily on one’s modem/router.  There were a couple of things that I couldn’t really remember whether I’d done them or not, so I logged into my modem/router (Motorola MG7550) to check.

      I blocked internet access for my hp printer by IP and MAC address.  The printer still works fine, but hp can’t talk to it.

      Always create a fresh drive image before making system changes/Windows updates; you may need to start over!
      We all have our own reasons for doing the things that we do with our systems; we don't need anyone's approval, and we don't all have to do the same things.
      We were all once "Average Users".

      2 users thanked author for this post.
    • #2654761

      @bbearren,

      I’m a little confused? If I have my printer on my Wi-fi using the IP address 192.168.1.9 it shouldn’t be able call home since that IP address is non-route able, or so I understood.

      Update:
      I did a little Chat with GPT you can view the results here.

      So the first one is as clear as mud!

      The second prompt did give accurate instructions on setting up the Windows Firewall outgoing block for the printer. Yes, the printer still works.

      May the Forces of good computing be with you!

      RG

      PowerShell & VBA Rule!
      Computer Specs

      • #2654816

        I’m a little confused? If I have my printer on my Wi-fi using the IP address 192.168.1.9 it shouldn’t be able call home since that IP address is non-route able, or so I understood.

        My printer is an HP Deskjet 4100 series.  It does not come with any installation/setup media.  It is wireless only, no Ethernet port.  Installation amounts to setting it up on desk or table, plugging it in, and connecting to the LAN via WiFi.  HP then downloads and installs the relevant software in Windows.

        And there’s this—#2644296.  That’s why I used the hardware firewall in my modem/router to cut off internet access to my printer through both IP address and MAC address.

        Printer-Settings

        Always create a fresh drive image before making system changes/Windows updates; you may need to start over!
        We all have our own reasons for doing the things that we do with our systems; we don't need anyone's approval, and we don't all have to do the same things.
        We were all once "Average Users".

        • #2659427

          “Installation amounts to setting it up on desk or table, plugging it in, and connecting to the LAN via WiFi.  HP then downloads and installs the relevant software in Windows”

          Bbbearren…How did you connect the HP4100 to wifi?  I assume this would be the same for a Mac, but connecting a printer to a Mac is pretty much automatic as it is identified by the Mac.

          Thanks.

          iPhone 13, 2019 iMac(SSD)

    • #2659235

      The People have been aroused from their slumber:

      ” We never agreed to only buy HP ink, say printer owners”

      Complainants smack back after hardware giant moves to dismiss lawsuit:

      From The Register:

      “HP “sought to take advantage of customers’ sunk costs,” printer owners claimed this week in a class action lawsuit against the hardware giant.

      “Lawyers representing the aggrieved were responding [PDF] in an Illinois court to an earlier HP Inc motion to dismiss a January lawsuit. Among other things, the plaintiffs’ filing stated that the printer buyers “never entered into any contractual agreement to buy only HP-branded ink prior to receiving the firmware updates.” They allege HP broke several anti-competitive statutes, which they claim:

      “Bar tying schemes, and certain uses of software to accomplish that without permission, that would monopolize an aftermarket for replacement ink cartridges, when these results are achieved in a way that “take advantage of customers’ sunk costs.”

      Full story at:

      https://www.theregister.com/2024/04/11/hp_inc_ink_filing/

      ==================================================

      It’s time someone slapped these bandits down.

      Win7 Pro SP1 64-bit, Dell Latitude E6330, Intel CORE i5 "Ivy Bridge", 12GB RAM, Group "0Patch", Multiple Air-Gapped backup drives in different locations. Linux Mint Greenhorn
      --
      "The more kinks you put in the plumbing, the easier it is to stop up the pipes." -Scotty

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