Smart TVs – A Hi-Tech Fix for 2 Bad Problems

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[CraigS26]

This week all of a sudden my Samsung & LG Smart TVs incurred the following Oh-Bleep’s (AT&T Internet Air HUB + DirecTV Streaming): (4) Recorded Programs wouldn’t play after I had just previously Re-Freshed the Hub and DirecTV Dongles (usual fix/prevent-er); On some channels “Change channel” loading went from 1-2 seconds to view to 7-10-20 seconds – Some wouldn’t load but I could use the Guide to view an adjacent channel & Toggle back to the bad channel – and it displayed. On the LG Clk’ing – Apps – produced the Error there was No page to Load (+ Error Code) and Downloaded Apps like ESPN wouldn’t load or produced Black screens. Same Apps Play failure on Samsung. Added confusion for a low-techie… after a prior LG Tech Sppt rep gained remote-access to my TV for a Stuck Software Update the Turn-On screen changed from showing HDMI 1 signal source to – HDMI 1 ROKU OTT -, and this week it changed to – DirecTV Set-Top Box – (Those Name changes were deemed irrelevant to my problems by LG Tech Sppt after I KNEW they were related to these issues.)

The Fix for All is worthy of renting 7 Supercomputers to tie together for a solution. Here’s all LG Tech Sppt had me do… Turns out BOTH TV System clocks were wrong (LG by 2 hours and Samsung on Eastern Time vs original Central was 1 Off: Un-chk Auto Time Set box and manually Re-set System Time (after she hung-up I had the thought “With Auto-Time-Set Off will I’ll have to manually Re-set Time again for DST – assumed true – unless I risk Auto-Time-Set again that may have played a part in the Wrong Time issue). The more complex part of the fix was to Un-plug the Power chords on the Internet HUB and Both TVs for 1 minute. Odd that an Off -“back On” button cycling via the bottom of the LG (or recent HUB-Dongles Re-fresh) didn’t help BUT the – un-plug power chords on All 3 did (although system clocks error may have been the Big Deal).

After those two fix categories were performed the 4 recorded “won’t play” programs played, Apps started working, and No channel loading issues have appeared. Equally scary, the DirecTV Sppt person said she was familiar with my Recording – Slow Load issues and to get another ISP.

I hope you never have such a thrill as this was, but FYI on my fixes … or what they do to help interpolate thru your dilemma. Edit: I’m not sure God could find the LG Tech Sppt phone number – I failed multi-times with Searches but lucked into a non-LG Result that showed 800-243-0000. Tattoo it on your body somewhere as it will help.

W10 Pro 22H2 / Hm-Stdnt Ofce '16 C2R / Macrium Pd vX / GP=2 + FtrU=Semi-Annual + Feature Defer = 1 + QU = 0

• This topic was modified 5 months, 3 weeks ago by CraigS26.
• This topic was modified 5 months, 3 weeks ago by CraigS26.

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windbg

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It seems most smart TV operating systems are trash. I had a couple of Samsung TVs that would keep losing their WiFi connection, despite it being rated as “excellent” when they would connect. And even then some TVs were unacceptably slow – lots of ending up in the wrong place after waiting so long one could only conclude the TV was ignoring commands, only to find out the commands were queued when it executes them all in a row.

For the WiFi, turning the TV off and back on almost never helped. Not that off is really off, anyway – more like sleep. Pulling and restoring power usually wouldn’t do it, either. Most of the time I had to use the TV’s settings menu to “reset” its network connection, which meant reconnecting from scratch. And nothing can solve the general slowness except Samsung not cheaping out on the CPU in the first place.

The ultimate solution was to permanently disconnect them from WiFi and not deal with their OS anymore. They are now treated as old-fashioned “dumb” TVs – cheap streaming devices (on “sale” for Black Friday) connected to them have much more reliable WiFi and are much more responsive.

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wavy, windbg, BobbyB

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LG has commercial TV’s that do not have wi-fi or bluetooth.  They actually designed them for Uncle Sam, since many agencies (mostly with three-letter acronyms) do not allow ‘smart’ TV’s in their offices.  Those things are pretty pricey, but they’ll last for more than a decade.

"War is the remedy our enemies have chosen. And I say let us give them all they want" ----- William T. Sherman

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windbg

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