Win XP – Print stopped working when client tried to print from a YouTube Video(!) Tried clearing print spooler using this method:
Control Panel>Admin Tools>Services
Scroll down to Print Spooler, right click, and stop
C:WINDOWSSystem32spoolPRINTERS
Delete all files in this folder
Return to Print Spooler Service and start
Two files keep reappearing: Shockwave Flash Object & SHD File
I’ve tried everything to get rid of these 2 files in the spoolPRINTERS folder. Deleted (more than once); emptied recycle bin; restarted computer; checked folder — files are gone — and then as soon as I try to print they reappear.
HELP!