• Setting Default Email Client Other Than Outlook

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    #508137

    I am getting this message:
    46637-Capture

    When I go to Settings>System>Default Apps, it is set to “Mail,” the Windows 10 email. (Previously, I had Thunderbird selected, but still had this issue.)

    When I search on this message, the answers I find are to remove a registry key which I have done and then run Outlook to set it as my default. I do not want to do that as I no longer use Outlook. However, I still get this error message.

    I have 2 computers that I upgraded from Windows 7 to Windows 10 AU (1607), but am only having this issue on one of them.

    Any thoughts on how I can tell this one computer to stop being a pain in my you-know-what? Thanks.

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    • #1590518

      Try going to Control Panel*| Programs | Default Programs | Set Default Programs and then select the program you want to use. In the right pane you should*be able to click “Set this program as default”.

      --Joe

      • #1590520

        Try going to Control Panel*| Programs | Default Programs | Set Default Programs and then select the program you want to use. In the right pane you should*be able to click “Set this program as default”.

        In Windows 10 that is going to Settings>System>Default Apps.

    • #1590522

      That does not always set*all files and protocols for an app. Further down on the same settings page there should be a link*”set defaults by app”. That takes you to the same place in*the Control Panel.

      --Joe

      • #1590525

        That does not always set*all files and protocols for an app. Further down on the same settings page there should be a link*”set defaults by app”. That takes you to the same place in*the Control Panel.

        I did “Reset” on Settings>System>Default Apps to no effect.

        Will see if what you are suggesting works.

    • #1590527

      I tried Settings>System>Default Apps>Set defaults by app also to no effect. Did it for both Windows Mail and Thunderbird, too.

    • #1590555

      Have you tried uninstalling Outlook?

      --Joe

    • #1590584

      I have done some more research. As I stated in the OP, I have 2 computers that I upgraded to Win 10 1607 as opposed to doing clean installs. What I have found is that on the one computer that I am not having this issue with, Outlook does show up in the list of available email clients. In the computer that I AM having the issue with, Outlook does NOT show up in list of available email clients. This includes both the initial Default Apps Settings page and Set defaults by App page.

      I am searching now for information on this. Any suggestions would be welcome.

      EDIT: Getting Outlook to appear as an available email client was as simple as readding the registry key that I had deleted previously based on other “repair” suggestions I found during my earlier searches.

    • #1590774

      Finally resolved this. Evidently, if not every file associated with Outlook when it is set as the default email client is checked, then the dialog box/error I posted in my OP comes up. (To see what files are or may be associated with Outlook when set as default email client, go to Settings>System>Default apps>Set defaults by app>Microsoft Office Outlook>Choose defaults for this program.)

      When I selected all files for Outlook and then rebooted my computer, the dialog box stopped appearing. I have since chosen Windows Mail as default and, after rebooting, the dialog box still has not appeared.

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