Separate pane for attachments (Outlook 2000, SP-3)

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This is a very simple question, but I have not found it anywhere in the Help menu nor any other menu.

When you have an individual email on the screen with attachment(s), how do you get your display to show the attachments in a separate pane at the bottom of the email? I know it’s possible because we have a computer here at the office with that very display, but no one knows how it got that way! Currently, my attachments display right in the same pane as the message, which I don’t care for. Not only that, but when I add attachments to an email I’m creating, they are attached in the reverse order from the order I attach them! I hate that!

Russ

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There are several variables in how attachments are displayed. One is the mode: Internet Mail Only mode may display differently than Corporate/Workgroup mode. Another is the message format. Rich Text Format shows attachments “embedded” in the body of the message, while Plain Text and HTML formats show them in a separate area. Can you compare notes on the modes and the formats of the messages and find a pattern?

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I see what you mean. My display has been in Rich Text, but the Plain Text and HTML give me the display I prefer.

I thought maybe our IT department wanted us to use Rich Text format since that’s what most of us seem to have, but I just checked with one of our systems people and she said it doesn’t matter and to use whatever I want.

Thanks, Jefferson.

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The format does matter if you send messages to people using other mail programs, such as Outlook Express, that may not understand RTF as well as Outlook. But Exchange Server can be configured to convert RTF as it leaves the company into a more standard format, so maybe that’s why it doesn’t matter. Hmmm.

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I’ve now set my default format for HTML, which will give me the separate pane for attachments. Is there any disadvantage to using HTML, i.e., are there programs that can’t read some of it?

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Old versions of Eudora showed the actual HTML code as the message, rather than interpreting the HTML. I can’t remember what Outlook 97 did. Everybody will get something, whether it is what you intended, you really won’t know. But if you prefer to have even a minimal level of control, you have more options than with plain text. When I compose and read plain text messages, I use Courier New. I saw my message in Arial on another computer and my signature block was all out of alignment… oh well, it’s just e-mail.

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Good idea to use Courier New for plain text. Thanks for your help on this.

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Good idea to use Courier New for plain text. Thanks for your help on this.

Reply | Quote

Old versions of Eudora showed the actual HTML code as the message, rather than interpreting the HTML. I can’t remember what Outlook 97 did. Everybody will get something, whether it is what you intended, you really won’t know. But if you prefer to have even a minimal level of control, you have more options than with plain text. When I compose and read plain text messages, I use Courier New. I saw my message in Arial on another computer and my signature block was all out of alignment… oh well, it’s just e-mail.

Reply | Quote

I’ve now set my default format for HTML, which will give me the separate pane for attachments. Is there any disadvantage to using HTML, i.e., are there programs that can’t read some of it?

Reply | Quote

The format does matter if you send messages to people using other mail programs, such as Outlook Express, that may not understand RTF as well as Outlook. But Exchange Server can be configured to convert RTF as it leaves the company into a more standard format, so maybe that’s why it doesn’t matter. Hmmm.

Reply | Quote

I see what you mean. My display has been in Rich Text, but the Plain Text and HTML give me the display I prefer.

I thought maybe our IT department wanted us to use Rich Text format since that’s what most of us seem to have, but I just checked with one of our systems people and she said it doesn’t matter and to use whatever I want.

Thanks, Jefferson.

Reply | Quote

There are several variables in how attachments are displayed. One is the mode: Internet Mail Only mode may display differently than Corporate/Workgroup mode. Another is the message format. Rich Text Format shows attachments “embedded” in the body of the message, while Plain Text and HTML formats show them in a separate area. Can you compare notes on the modes and the formats of the messages and find a pattern?

Reply | Quote