WORKING MODEL:
On the Visio 2000, I press F1 for help.
I am running Windows XP. On the main HelpScreen, ther are Navication buttons on the top: HIDE – BACK – FORWARD – PRINT – SEARCH
I click on Search and the Helpscreen splits in to. On the right side is a logo for Visio and the top box asks ‘What would you like to know?”
I search for a word like “email” and it shows all the links to that word
PROBLEM MODEL:
An EU logs onto her PC and tries the same search and where the results should be she gets an error message:
“Initialization Failed c:program Filesvisiohelpvisio.chm…… and about 20 other “*.chm” files after that laike vis_se.chm, etc
ATTEMPTED REMEDIES:
I logged on as with Admin Rights and it worked, but EU has Admin Rights.
I renamed EU’s profile and had her log on to create a new one, and it did not work.
I Removed the program using Control Panel. And also deleted Software entries in registry. THEN Re-Installed. Still did not work
Any Clues??
Thanks
