• Saving e-mail (Outlook 2000)

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    #363173

    When I save e-mail to a .pst on the network, the size of the files seem to increase. Is this a known issue with Outlook or is there something else going on?

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    • #553564

      it ‘s how outlook works – message sizes are smallest in exchange mailboxes, larger in a pst and very large stored individually on the HD. This is because of the extra data (TNEF information mostly) that outlook stores with the messages.

      • #553737

        Extra data? TNEF?
        Can you expand on what this is a bit more, please?
        TIA

        • #553750

          TNEF = Transport Neutral Encapsulation Format. It’s used by exchange clients to identify RTF formatting. Some non-exchange mail servers will strip the TNEF data from the messages during transport.

          This KB doesa pretty good job of explaining TNEF http://support.microsoft.com/support/kb/ar…s/q241/5/38.asp

          • #553840

            Thank you for the link.
            I have now printed it off and am studying.

            Cheers

        • #553753

          One more thing – messages stored on the hard drive (as *.msg) contain both plain text and RTF/TNEF information in them – basically every bit of information outlook needs to open it. This is why the file size grows.

          PSTs store less of this data in the message itself and exchange mailboxes even less.

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